Certificate III in Business
BSB30120
Length
1 Year (full time)
2 Years (part time)
Location
Study Mode
Online Classes & Workplace Training
Certificate III in Business - BSB30120
Course Overview
Course start dates are indicative and are subject to change. Students will receive information from their teacher upon enrolment including a confirmed start date and timetable. If applicable, students will also receive information about a course induction and directions on where to go on the first day.
Step into the business world with a Certificate III in Business.
Our comprehensive course empowers students to learn on the job while gaining valuable workplace skills.
Students will learn a range of routine procedural, clerical, administrative, or operational tasks that require technology and business skills. By the end of the course, participants will be able to apply a broad range of competencies using some discretion, judgement, and relevant theoretical knowledge.
This course can be delivered as part of GOTAFE’s VET Delivered to School Students (VDSS) program. Students interested in undertaking this course need to enrol through their school.
Skills First subsidised funding is not available for VDSS programs. Contact your school for VDSS Fee information.
Careers & study pathways
Where can this course take me?
Roles graduates may be eligible for include:
- Word Processing Operator
- Information Officer
- Data Entry Operator
- Customer Service Officer
- Payroll Officer
- Clerical Officer
Further study
After graduating, participants might like to undertake further study in:
Course details
Upcoming dates and times
Choose a location below to learn more about when this course is offered and on which days you’ll need to attend.
Online Campus
(1 commencing soon)
Open From: 28-Jan-2025 - Traineeship - Part time - Various - 9.00am - 3.00pm - Online Classes & Workplace Training
Study units
Take a look at some of the subjects you’ll be studying when you take this course.
This course requires a total of 13 units: 6 core and 7 elective.
Core units
6 unit(s)
- BSBCRT311 Apply critical thinking skills in a team environment
- BSBPEF201 Support personal wellbeing in the workplace
- BSBSUS211 Participate in sustainable work practices
- BSBTWK301 Use inclusive work practices
- BSBWHS311 Assist with maintaining workplace safety
- BSBXCM301 Engage in workplace communication
Elective units
11 unit(s)
- BSBCMM211 Apply communication skills
- BSBINS302 Organise workplace information
- BSBOPS304 Deliver and monitor a service to customers
- BSBPEF202 Plan and apply time management
- BSBPEF301 Organise personal work priorities
- BSBPMG430 Undertake project work
- BSBTEC201 Use business software applications
- BSBTEC202 Use digital technologies to communicate in a work environment
- BSBTEC301 Design and produce business documents
- BSBTEC404 Use digital technologies to collaborate in a work environment
- BSBWHS211 Contribute to the health and safety of self and others
Attendance & commitment
VDSS online delivery | 2 years course length | Part-time study load
Students are expected to:
- Attend online sessions one day per week on Wednesdays 9am -3pm during school terms for virtual classes and observation assessments.
- Spend approximately 10 hours per week working through their course materials, research, revision, and completion of assessments.
- Weekly online or telephone support with trainers is available to all students over the duration of their training.
- VDSS students who complete Year 1 subjects will be eligible for Units 1 & 2. Students who complete Year 2 will be eligible for Units 3 & 4. This will give students a partial completion of the qualification BSB30120. In addition, students can complete the extra three electives (this will incur a cost) which will then give them the qualification award BSB30120 Certificate III in Business. Students wishing to receive an ATAR contribution must ‘opt-in’ to undertake Scored Assessment.
Traineeship online delivery | 1 year or 2 years course length | Part-time or full-time study load
Students are expected to:
- Spend approximately 6 hours per week working through their course materials, research, revision, and completion of assessments.
- Attend regular virtual catch-ups with their trainer, as arranged directly with the trainer, for observation assessment and support.
- Meet with their trainer at their place of work at least four times per year (this may be virtual).
Assessment methods
Assessment methods may include:
- Short answer questions
- Workplace tasks
- Case studies
Before you begin
Entry requirements
GOTAFE entry requirements
Before being accepted into this course applicants must:
- Complete a Basic Key Skills Builder (BKSB) online test to ensure the required literacy & numeracy levels for the course are met.
- Undertake a Pre-training Review by interview to ensure the course suits their needs and aspirations, and that they are likely to complete the course successfully.
- Prospective Traineeship or Apprenticeship students are required to apply through an Apprenticeship Network Provider with their employer to organise their apprenticeship contract before applying for this course.
- Prospective VDSS students are required to apply through their School's VET Coordinator or Careers Advisor.
Inherent requirements
To undertake the course successfully, students must have:
- A keen interest in the industry sector.
- The ability to organise and balance self-directed study and work independently.
- Basic computer skills in Word, Excel, and using the internet.
Technology requirements
Students must have:
- Access to a laptop/computer with internet access, including capacity to stream videos.
- Access to a digital camera or video camera for visual and audio assessment tasks.
- A webcam for virtual classes.
Enrolment
Please note: Eligible individuals who wish to access a government-subsidised place, must participate in a Pre-training Review. This will consider your:
- Aspirations/career goals
- Educational attainment and capability
- Literacy and numeracy skills
- Suitability for Recognition for Prior Learning (RPL) and Credit Transfer
Skills recognition / Recognition of Prior Learning (RPL)
Skills Recognition is an assessment only process that may result in credits towards a part or full qualification. There is no formal training involved, although you may choose to complete further training as a result of the assessment process.
You can apply for Skills Recognition before you enrol in the qualification you are seeking. You can apply for Skills Recognition through one or both of the following processes:
- Credit Transfer for formal training that might be equivalent to a new qualification or partial qualification.
- Recognition of Prior Learning (RPL) for people who have relevant and current skills and knowledge that they have gained through non-formal or informal learning i.e. work or life experience.
Fees and payments
Fees and costs
GOTAFE offers a range of payment options to help you pay your tuition fees, so you can get on with your studies.
This training is delivered with Victorian and Commonwealth Government funding to eligible individuals.
Please note that the fees on this webpage, for this particular course:
- are correct at the time of publishing for those enrolling in 2025 and may change without notice.
- will be discussed with applications as part of the application process to ensure it is understood what is being paid for and which fee rates they may be eligible for.
Course Fees consist of three different components:
- Student Tuition Fee - covers the costs of training and assessment. These fees vary across courses and are calculated based on a rate per nominal hour enrolled in. The student tuition fees as published are subject to change given individual circumstances at enrolment. Circumstances may include:
- an individual’s eligibility for Victorian (Skills First) and Commonwealth government-funded training
- an individual’s eligibility for concession rates on Victorian (Skills First) and Commonwealth government-funded training
- ineligible individuals who are required to pay the full fees for tuition and other costs.
- Material Fee - where applicable, cover the costs of classroom consumables, handouts and booklets, e-Learning resources and associated license access fees and excursions.
- Student Services Fee (SSF) – contributes to the provision of student engagement, learning and support services. SSF is a non-refundable annual fee that does not apply to short-course participants.
Additionally, some courses require students to purchase or supply textbooks, kits, tools, uniforms and personal protection equipment. Some specific materials may be purchased through the GOTAFE Bookshop. A full list with associated costs will be provided to you at your course information session, induction session, or during the pre-training review interview.
GOTAFE offers a range of payment options to help you pay your fees.
Learn more about fees, charges, refunds and payment options
Student support
As an enrolled student at GOTAFE you may access a wide range of academic support services to assist you to meet the academic challenges of your course from our Learning Support Unit.
Learning support
A free and confidential service to help you build the foundation skills you need to be successful at TAFE. Improve your english language, maths and/or writing skills; enhance your computer, exam and study skills.
Learn more about our learning support services
Library
Our library team are passionate about supporting students to achieve their study goals. They have subject guides, referencing help, and online resources to assist you with you assessments.
Find how to reach out to our library in Shepparton
Jobs and study options
Our Skills and Jobs Centres can assist and talk through options for courses, careers, assistance with job applications and more.
Reach out to our Skills and Jobs Centres
Contingent Study Arrangements
Where a situation arises that prevents campus attendance (such as COVID restrictions, natural disasters, etc.) and it is deemed an appropriate response in protecting the health and safety of staff, students, and visitors, this course will adapt to alternative training arrangements, possibly using online methods of teaching and/or communication while students engage from home with their Trainers. Any required practical components of the course will be moved to a more appropriate time.
Whether you need support with time management, your mental health, grief and loss, a diagnosed disability, financial hardship, or any other challenge life throws your way, we are here to help.
Support for personal issues
We have a dedicated team to ensure students have the help they need with personal issues impacting studies such as homelessness, family problems & setting up payment plans.
Find out how the Student Experience Team can help you
Disability support
Get access to the supports and adjustments you need for your disability or medical condition to be successful in your studies.
Seek support from our Equitable Learning Advisors
Counselling services
We offer free counselling services to help you work through life's challenges including grief and loss, mental health or relationships.
Learn about our Student Wellbeing Advisors
Koorie Unit
The Koorie Unit is a culturally safe space on our Shepparton Fryers Street Campus for all Koorie students enrolled and studying through GOTAFE, or with one of our education partnering organisations.
Refer to the Student Handbook for information regarding Learner’s Rights Student Handbook.
Further information is provided at course induction.
This course is government accredited and has national recognition.
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