Your web browser may not be properly supported. To use this site and all of its features, we recommend using the latest versions of Chrome, Safari or Firefox

Certificate III in Health Services Assistance


Certificate III in Health Services Assistance – HLT33115

Course Overview

The Certificate III in Health Services Assistance is the recognised qualification to become a Hospital Orderly.

Working as an Orderly or Assistant, you'll provide important support to patients throughout their time in hospital. You'll learn from expert Trainers and gain skills you can apply in a range of Health Services roles.

This course is available as a VETiS course, and is also available to select staff from Goulburn Valley Health and Northeast Health Wangaratta.

This course can also be undertaken as part of a dual qualification with the Certificate III in Health Assistance.

Studying during COVID-19 Restrictions

We’ve had to make adjustments to how our courses are delivered due to the restrictions imposed by COVID-19. This means that we’re currently offering a combination of delivery modes including online and flexible learning and, where we can, on-campus classes with strict social distancing in place.

Career Pathways

This course prepares you to work in the Health sector as an Orderly or Assistant. Roles you may be eligible for include:

  • Nursing Assistant
  • Operating Theatre Technician
  • Nursing Support Worker
  • Theatre Support
  • Ward Assistant
  • Patient Care Assistant

Further Study

After graduating, you might like to undertake further study in one of the following courses:

  • Certificate IV in Allied Health Assistance
  • Diploma of Nursing
  • Advanced Diploma of Nursing

You may also like to undertake further study at the university level with a Bachelors qualification in an area such as:

  • Physiotherapy
  • Podiatry
  • Occupational Therapy
  • Speech Therapy

Course Dates & Times

Currently there are no upcoming sessions available for this course. To register your interest in this course, click the "Register Your Interest" button at the top of this page.

1. Subsidised Standard
2. Subsidised Standard (Concession)
3. Subsidised Trainee
4. Subsidised Trainee (Concession)
5. Full Fee
Course Materials
Student Services Fees (per year)

The student tuition fees as published are subject to change given individual circumstances at enrolment. Please note all fees and charges are correct at time of publication for 2020 and may change without notice.

Students will be invoiced for the components of the course that they are enrolled into for each year or semester.

Material fees cover costs associated with the following where applicable, and not limited to:

  • Classroom activity consumables, handouts and booklets
  • E-Learning resources and associated license access fees
  • Excursions

Additionally some courses require students to purchase or supply text books, kits, tools, uniforms and personal protection equipment. Some specific materials may be purchased through the GOTAFE Bookshop. A full list with associated costs will be provided to you at your course information session or during the pre-training review Interview.

All students are required to pay an annual Student Services Fee (SSF) of $70.00. The Student Services Fee contributes to the provision of student engagement, learning and support services. SSF does not apply to short course participants.

Further details on fees available

Training package entry requirements

There are no Training package entry requirements for this course.

GOTAFE preferred entry requirements

Before being accepted into the course applicants must:

  • Undertake a Pre-training Review to document previous work experience and qualifications and assess suitability for the course
  • Complete a Core Skills Profile for Adults (CSPA) test to ensure the required language, literacy and numeracy levels are met for the course
  • Undertake an interview
  • Register with the Australian Apprenticeship Support Network OR be able to demonstrate experience in the trade (Trainees only)

In addition applicants must also:

  • Students will need computer skills with access to the internet
  • Have or obtain a First Aid Certificate (incorporated in the qualification) to undertake placement
  • Understanding of Out of-class demands (practical placement)
  • Be up to date with their immunisations

For VET in Schools courses: Please ask your School's VET coordinator or Careers advisor to apply for this course.

Core Units
Interpret and apply medical terminology appropriately
Organise personal work priorities and development
Communicate and work in health or community services
Work with diverse people
Recognise healthy body systems
Comply with infection prevention and control policies and procedures
Participate in workplace health and safety
Elective Units
Transport and store chemicals
Assist with movement
Maintain a high standard of service
Prepare and maintain beds
Provide individualised support
Respond effectively to behaviours of concern
Transport individuals
Assist with an allied health program
Provide first aid
Assist with nursing care in an acute care environment
Provide non-client contact support in an acute care environment
Follow basic food safety practices
Apply and monitor food safety requirements
Prepare foods suitable for a range of client groups
Take clinical measurements
Support health professional in the delivery of care
Conduct manual tasks safely

Assessment methods may include:

  • Simulation
  • Written exams
  • Workplace practical demonstration
  • Scored assessment activities

Applicants are required to purchase a uniform/equipment as follows:

  • Uniform shirt $30 - $40
  • GOTAFE embroidered logo $20
  • Navy/Black pants $20 - $40
  • Fob watch $10 - $50
  • Black fully enclosed non-slip shoes

Please note prices are an estimate guide.

Anne Cowton
Campus: Wangaratta

Bernadette Griffiths
Campus: Shepparton

It is important that students commit to all course requirements, including study and assessments the student may need to complete outside their normal training session.

You are encouraged to attend all face-to-face sessions and participate in webinars.

GVH/HAN Trainees - 2 days per week on campus, 3 days in the workplace as Trainees. Enrolled Full Time.
NHW Trainees - 1 day per week on campus and 4 days in the workplace as Trainees. Enrolled Full Time.
VETiS delivery is one day per week for school academic year which will consist of alternating one day in the workplace and one engaged in classroom activity during this period.

If you need any further clarification of the information provided please contact one of our client service officers on 1300 468 233 who can assist you or submit an enquiry through our website now and one of the team will be in touch.

As an enrolled student at GOTAFE you may access a wide range of academic support services to assist you to meet the academic challenges of your course from our Learning Support Unit.

As an enrolled student at GOTAFE you will be welcome to access a variety of non-academic support services from the Student Welfare Unit. These services are designed to best support you to successfully complete your course.

Services include on campus supports and remote supports

  • Counselling
  • employment information
  • careers
  • activities etc.

Learn more about support services

Refer to the Student Handbook for information regarding Learner’s Rights Student Handbook.

Further information is provided at course induction.

Please note: Eligible individuals who wish to access a government subsidised place, must participate in a Pre-training Review. This will consider your:

  • Aspirations/career goals
  • Educational attainment and capability
  • Literacy and numeracy skills
  • Suitability for Recognition for Prior Learning (RPL) and Credit Transfer

Enrolment in general public entry courses will require a selection interview. Please call 1300 468 233 to enquire further.

Skills Recognition is an assessment only process that may result in credits towards a part or full qualification. There is no formal training involved, although you may choose to complete further training as a result of the assessment process.

You can apply for Skills Recognition before you enrol in the qualification you are seeking. You can apply for Skills Recognition through one or both of the following processes:

  • Credit Transfer for formal training that might be equivalent to a new qualification or partial qualification
  • Recognition of Prior Learning (RPL) for people who have relevant and current skills and knowledge that they have gained through non-formal or informal learning i.e. work or life experience.

Browse other courses

Certificate III in Health Administration (HLT37315)

Become a qualified Health Administrative Worker with the Certificate III in Health Administration from GOTAFE.

Certificate III in Dental Assisting (HLT35015)

The Certificate III in Dental Assisting from GOTAFE is the recognised qualification to become a qualified Dental Assistant.

Certificate III in Health Support Services (HLT33215)

The Certificate III in Health Support Services is the recognised qualification to become a qualified Health Support Worker. Learn more about this course from GOTAFE today.