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Certificate III in Health Services Assistance


Certificate III in Health Services Assistance HLT33115

Course Overview

The Certificate III in Health Services Assistance is the recognised qualification to become a Hospital Orderly.

Working as an Orderly or Assistant, you’ll provide assistance to health professional staff for the care of clients. During this course, you'll learn from expert trainers and gain skills you can apply in a range of Health Services roles.

This course is available as a VETDSS course, and also as a workplace traineeship. There is also an option to undertake this as a dual qualification with HLT33015 Certificate III in Allied Health Assistance.

Studying during COVID-19 Restrictions

We've had to make adjustments to how our courses are delivered due to the restrictions imposed by COVID-19. This means that we're currently offering a combination of delivery modes including online and flexible learning and, where we can, on-campus classes with strict social distancing in place.

Career Pathways

This course prepares you to work in the health sector as an Orderly or Assistant. Roles you may be eligible for include:

  • Nursing Assistant
  • Operating Theatre Technician
  • Nursing Support Worker
  • Theatre Support
  • Ward Assistant
  • Patient Care Assistant

Further Study

After graduating, you might like to undertake further study in one of the following courses:

You may also like to undertake further study at the university level with a Bachelors qualification in an area such as:

  • Physiotherapy
  • Podiatry
  • Occupational Therapy
  • Speech Therapy

Course Dates & Times

Benalla - Samaria Road

VETDSS - Starts on 03/02/2021 - Wed - 9am to 3.30pm / 2021


VETDSS - Starts on 03/02/2021 - Wed - 9am to 3.30pm / 2021

VETDSS - Starts on 2nd February - Wednesday - 9.00am to 3.00pm / 2022

Seymour - Wallis Street

VETDSS - Starts on 03/02/2021 - Wed - 9am to 3.30pm / 2021

VETDSS - Starts on 2nd February - Wednesday - 9.00am to 3.00pm / 2022

Shepparton - Fryers Street

VETDSS - Starts on 03/02/2021 - Wed - 9am to 3.30pm / 2021

Traineeship - Open from 11/01/2021 / 2021

Traineeship - Open from 3rd January - 2022

VETDSS - Starts on 2nd February - Wednesday - 9.00am to 3.00pm / 2022

Wangaratta - Docker Street

VETDSS - Starts on 03/02/2021 - Wed - 9am to 3.30pm / 2021

Traineeship - Open from 11/01/2021 / 2021

VETDSS - Starts on 2nd February - Wednesday - 9.00am to 3.00pm / 2022

1. Subsidised Standard
2. Subsidised Standard (Concession)
3. Subsidised Trainee
4. Subsidised Trainee (Concession)
5. Full Fee
Course Materials
Student Services Fees (per year)

The student tuition fees as published are subject to change given individual circumstances at enrolment. Please note all fees and charges are correct at time of publication for 2021 and may change without notice.

Students will be invoiced for the components of the course that they are enrolled into for each year or semester.

Material fees cover costs associated with the following where applicable, and not limited to:

  • Classroom activity consumables, handouts and booklets
  • E-Learning resources and associated license access fees
  • Excursions

Additionally some courses require students to purchase or supply text books, kits, tools, uniforms and personal protection equipment. Some specific materials may be purchased through the GOTAFE Bookshop. A full list with associated costs will be provided to you at your course information session or during the pre-training review Interview.

All students are required to pay an annual Student Services Fee (SSF) of $70.00. The Student Services Fee contributes to the provision of student engagement, learning and support services. SSF does not apply to short course participants.

Further details on fees available

Training package entry requirements

There are no training package entry requirements for this course.

GOTAFE preferred entry requirements

Before being accepted into the course applicants must:

  • Undertake a Pre-training Review to ensure the course suits your needs and aspirations and that you are likely to complete the course successfully.
  • Complete a Core Skills Profile for Adults (CSPA) test to ensure the required language, literacy and numeracy levels are met for the course
  • Undertake an interview.
  • Trainees: Register with the Australian Apprenticeship Support Network OR be able to demonstrate experience in the trade.
  • VETDSS students: Please ask your School's VET coordinator or Careers advisor to apply for this course.

In addition applicants must also:

  • Students will need computer skills with access to the internet
  • Have or obtain a First Aid Certificate (incorporated in the qualification) to undertake placement
  • Be up to date with their immunisations

Mandatory placement of 120 hours is attached to this course. Students will need computer skills with access to the internet and be prepared for out of class commitments.

Core Units
Interpret and apply medical terminology appropriately
Organise personal work priorities and development
Communicate and work in health or community services
Work with diverse people
Recognise healthy body systems
Comply with infection prevention and control policies and procedures
Participate in workplace health and safety
Elective Units
Contribute to team effectiveness
Promote innovation in a team environment
Apply the principles of confidentiality, privacy and security within the medical environment
Apply infection prevention and control procedures to own work activities
Assist with movement
Maintain a high standard of service
Prepare and maintain beds
Provide individualised support
Respond effectively to behaviours of concern
Transport individuals
Promote Aboriginal and/or Torres Strait Islander cultural safety
Engage with health professionals and the health system
Provide basic client services
Provide First Aid
Assist with nursing care in an acute care environment
Provide non-client contact support in an acute care environment
Follow basic food safety practices
Prepare foods suitable for a range of client groups
Take clinical measurements
Perform general cleaning tasks in a clinical setting

Assessment methods may include:

  • Simulation
  • Written exams
  • Workplace practical demonstration
  • Scored assessment activities

Applicants are required to purchase a uniform/equipment as follows:

  • Uniform shirt: $30 - $40
  • GOTAFE embroidered logo: $20
  • Navy/black pants: $20 - $40
  • Fob watch: $10 - $50
  • Black fully enclosed non-slip shoes

Please note prices are an estimate guide.

Joan Pickford ( South Coordinator)

Annelize ( North Coordinator)

It is important that students commit to all course requirements, including study and assessments the student may need to complete outside their normal training session.

You are encouraged to attend all face-to-face sessions and participate in webinars.

Trainees: This course runs over a 12 month period as a traineeship through Goulburn Valley Health. Trainees are enrolled full-time and initially undertake a 2-week block on campus to enable starter skills. They then continue on at 2 days per week (6 hours per day) in the classroom at GOTAFE and for the remaining 3 days per week, they are employed at Goulburn Valley Health as Trainees.

VETDSS: Students have one day per week set aside to complete the VETDSS program and complete alternate days, one day face-to-face, one day in the workplace where they receive training from a GOTAFE Trainer/Assessor. This course runs over 2 years and is delivered as a dual qualification with HLT33015 Certificate III Allied Health Assistance.

As an enrolled student at GOTAFE you may access a wide range of academic support services to assist you to meet the academic challenges of your course from our Learning Support Unit.

Learning support

A free and confidential service to help you build the foundation skills you need to be successful at TAFE. Improve your english language, maths and/or writing skills; enhance your computer, exam and study skills.

Learn more about our learning support services


Our library team are passionate about supporting students to achieve their study goals. They have subject guides, referencing help, and online resources to assist you with you assessments.

Find how to reach out to our library in Shepparton

Jobs and study options

Our Skills and Jobs Centres can assist and talk through options for courses, careers, assistance with job applications and more.

Reach out to our Skills and Jobs Centres

Whether you need support with time management, your mental health, grief and loss, a diagnosed disability, financial hardship, or any other challenge life through your way, we are here to help.

Support for personal issues

We have a dedicated team to ensure students have the help they need with personal issues impacting studies such as homelessness, family problems & setting up payment plans.

Find out how the Student Experience Team can help you

Disability support

Get access to the supports and adjustments you need for your disability or medical condition to be successful in your studies.

Seek support from our Equitable Learning Advisors

Counselling services

We offer free counselling services to help you work through life's challenges including grief and loss, mental health or relationships.

Learn about our Student Wellbeing Advisors

Refer to the Student Handbook for information regarding Learner’s Rights Student Handbook.

Further information is provided at course induction.

Please note: Eligible individuals who wish to access a government subsidised place, must participate in a Pre-training Review. This will consider your:

  • Aspirations/career goals
  • Educational attainment and capability
  • Literacy and numeracy skills
  • Suitability for Recognition for Prior Learning (RPL) and Credit Transfer

Enrolment in general public entry courses will require a selection interview. Please call 1300 468 233 to enquire further.

Skills Recognition is an assessment only process that may result in credits towards a part or full qualification. There is no formal training involved, although you may choose to complete further training as a result of the assessment process.

You can apply for Skills Recognition before you enrol in the qualification you are seeking. You can apply for Skills Recognition through one or both of the following processes:

Credit Transfer for formal training that might be equivalent to a new qualification or partial qualification

Recognition of Prior Learning (RPL) for people who have relevant and current skills and knowledge that they have gained through non-formal or informal learning i.e. work or life experience.

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