The Certificate II in Community Services is the recognised qualification to become an introductory worker in the Community Services sector.
You'll learn key skills in working with a diverse range of clients, building trust through effective communication, identifying and responding to young people at risk, and managing first aid and safety in the workplace.
This diverse skill set with prepare you for entry into the workforce, and will make you an attractive candidate for a range of roles within the Community Services sector.
Studying during COVID-19 Restrictions
We’ve had to make adjustments to how our courses are delivered due to the restrictions imposed by COVID-19. This means that we’re currently offering a combination of delivery modes including online and flexible learning and, where we can, on-campus classes with strict social distancing in place.
The Certificate II in Community Services prepares you for roles as a Personal Care Assistant, Support Worker, Home Helper, Personal Care Giver, and other roles.
Working in this industry, you'll be the first point of contact to assist individuals to meet their immediate needs. Your role could involve client transport, organising events, administration, reporting, and many more activities.
After successful completion of this course you may wish to pursue further training and complete the CHC32015 Certificate III in Community Services or the CHC42015 Certificate IV in Community Services.
Course Dates & Times
Currently there are no upcoming sessions available for this course. To register your interest in this course, click the "Register Your Interest" button at the top of this page.
Detailed Fee Information
The student tuition fees as published are subject to change given individual circumstances at enrolment. Please note all fees and charges are correct at time of publication for 2021 and may change without notice.
Students will be invoiced for the components of the course that they are enrolled into for each year or semester.
Material fees cover costs associated with the following where applicable, and not limited to:
- Classroom activity consumables, handouts and booklets
- E-Learning resources and associated license access fees
Additionally some courses require students to purchase or supply text books, kits, tools, uniforms and personal protection equipment. Some specific materials may be purchased through the GOTAFE Bookshop. A full list with associated costs will be provided to you at your course information session or during the pre-training review Interview.
All students are required to pay an annual Student Services Fee (SSF) of $70.00. The Student Services Fee contributes to the provision of student engagement, learning and support services. SSF does not apply to short course participants.
Training package entry requirements
There are no training package entry requirements for this qualification.
GOTAFE preferred entry requirements
Before being accepted into the course applicants must:
- For studying this course through VETDSS, please ask your School's VET coordinator or Careers advisor to apply for this course.
Course Study Units
Assessment methods may include:
- Written assessments
- Role plays
- Practical demonstrations
Attendance & Commitment
It is important that students commit to all course requirements, including study and assessments the student may need to complete outside their normal training sessions.
Students are encouraged to attend all face-to-face sessions and participate in goLearn activities.
Where to From Here
If you need any further clarification of the information provided please contact one of our client service officers on 1300 468 233 who can assist you or submit an enquiry through our website now and one of the team will be in touch.
Educational Support Services
As an enrolled student at GOTAFE you may access a wide range of academic support services to assist you to meet the academic challenges of your course from our Learning Support Unit.
As an enrolled student at GOTAFE you will be welcome to access a variety of non-academic support services from the Student Welfare Unit. These services are designed to best support you to successfully complete your course.
Services include on campus supports and remote supports
- employment information
- activities etc.
Refer to the Student Handbook for information regarding Learner’s Rights Student Handbook.
Further information is provided at course induction.
Please note: Eligible individuals who wish to access a government subsidised place, must participate in a Pre-training Review. This will consider your:
- Aspirations/career goals
- Educational attainment and capability
- Literacy and numeracy skills
- Suitability for Recognition for Prior Learning (RPL) and Credit Transfer
Enrolment in general public entry courses will require a selection interview. Please call 1300 468 233 to enquire further.
Skills Recognition is an assessment only process that may result in credits towards a part or full qualification. There is no formal training involved, although you may choose to complete further training as a result of the assessment process.
You can apply for Skills Recognition before you enrol in the qualification you are seeking. You can apply for Skills Recognition through one or both of the following processes:
- Credit Transfer for formal training that might be equivalent to a new qualification or partial qualification
- Recognition of Prior Learning (RPL) for people who have relevant and current skills and knowledge that they have gained through non-formal or informal learning i.e. work or life experience.
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