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Certificate III in Community Services

CHC32015

Certificate III in Community Services – CHC32015

Course Overview

Kickstart your career in Community Services. Studying the Certificate III in Community Services, you'll learn practical skills to support and promote the social, psychological, welfare, and protection needs of the community.

You'll gain skills in communication, learn how to promote the needs, interests and rights of your clients, and develop an understanding of the specific needs and support requirements of clients from Aboriginal and/or Torres Strait Islander communities, as well as those with mental health issues.

This course can be completed on-campus or as part of the VETDSS program.

This course is available as part of the Free TAFE scheme for eligible students.

Studying during COVID-19 Restrictions

We’ve had to make adjustments to how our courses are delivered due to the restrictions imposed by COVID-19. This means that we’re currently offering a combination of delivery modes including online and flexible learning and, where we can, on-campus classes with strict social distancing in place.

Career Pathways

This qualification prepares you for a variety of entry-level roles in the Community Services sector, such as:

  • Assistant community services workers
  • Housekeeping assistant
  • Care service employee
  • Laundry assistant
  • Contact officers
  • Night/community patrol workers
  • Customer service staff
  • Personal care assistant
  • Domestic assistant
  • Provision of emergency relief
  • Gardener/grounds person
  • Reception/front desk staff
  • Home helper
  • Support worker

Working in this industry, you'll be the first point of contact to assist individuals to meet their immediate needs. Your role could involve client transport, organising events, administration, reporting, and many more activities.

Further Study

After graduating, you might like to undertake further study in the:

Course Dates & Times

Shepparton - Fryers Street

VETDSS - Starts on 03/02/2021 - Wed - 9am to 3.30pm / 2021

Blended - Starts on 03/02/2021 - Wed - 9am to 3.30pm / 2021

Blended - Starts on 14/07/2021 - Wed - 9am to 3.30pm / 2021

1. Subsidised Standard
$3,286.00
2. Subsidised Standard (Concession)
$655.00
3. Full Fee
$4,012.00
Course Materials
$218.00
Student Services Fees (per year)
$70.00

The student tuition fees as published are subject to change given individual circumstances at enrolment. Please note all fees and charges are correct at time of publication for 2021 and may change without notice.

Students will be invoiced for the components of the course that they are enrolled into for each year or semester.

Material fees cover costs associated with the following where applicable, and not limited to:

  • Classroom activity consumables, handouts and booklets
  • E-Learning resources and associated license access fees
  • Excursions

Additionally some courses require students to purchase or supply text books, kits, tools, uniforms and personal protection equipment. Some specific materials may be purchased through the GOTAFE Bookshop. A full list with associated costs will be provided to you at your course information session or during the pre-training review Interview.

All students are required to pay an annual Student Services Fee (SSF) of $70.00. The Student Services Fee contributes to the provision of student engagement, learning and support services. SSF does not apply to short course participants.

Further details on fees available

Training package entry requirements
There are no training package entry requirements for this qualification.

GOTAFE preferred entry requirements

On-campus
Before being accepted into the course applicants must:

  • Attend an interview.
  • Undertake a Pre-training Review to document previous work experience and qualifications and assess suitability for the course.
  • Complete a Core Skills Profile for Adults (CSPA) test to ensure the required language, literacy and numeracy levels are met for the course.

VETDSS Students
The selection process will involve the student’s school VET coordinator who will approve the student engaging in this VETDSS program. VETDSS students will have their Language, Literacy & Numeracy suitability confirmed by their VETDSS coordinator. Students will have completed the Certificate II in Community Services prior to commencement.

Core Units
CHCCCS016
Respond to client needs
CHCCOM005
Communicate and work in health or community services
CHCDIV001
Work with diverse people
HLTWHS002
Follow safe work practices for direct client care
HLTWHS006
Manage personal stressors in the work environment
Elective Units
BSBWOR301
Organise personal work priorities and development
CHCADV001
Facilitate the interests and rights of clients
CHCCDE003
Work within a community development framework
CHCCDE004
Implement participation and engagement strategies
CHCCDE005
Develop and support relevant community resources
CHCCOM001
Provide first point of contact
CHCGRP001
Support group activities
CHCMHS001
Work with people with mental health issues
CHCPRP001
Develop and maintain networks and collaborative partnerships
HLTAID003
Provide first aid

Assessment methods may include:

  • Written tasks
  • Quizzes
  • Oral presentations
  • Roleplays
  • Engagement through Catapult resources

Luke Falzon

It is important that students commit to all course requirements, including study and assessments the student may need to complete outside their normal training sessions.

Students are encouraged to attend all face-to-face sessions and participate in webinars.

On-campus: The course runs for 40 weeks. Students attend 1 x 6-hr class per week and engage in 17 hours of face-to-face assessments with their trainer/assessor, as well as 36 hours of scheduled access to their trainer. Students are also expected to complete 3-4 hours of self-directed/research per week.

VETDSS: The course runs for 32 weeks. Students receive credit transfers for 5 units from the Certificate II in Community Services program completed the year before. Students attend 1 x 6-hr class per week and engage in 12 hours of face to face assessments with their trainer/assessor. Students also have an additional 24 hours of scheduled access to their trainer for further support. Students are also expected to complete 3-4 hours of self-directed/research per week.

If you need any further clarification of the information provided please contact one of our client service officers on 1300 468 233 who can assist you or submit an enquiry through our website now and one of the team will be in touch.

As an enrolled student at GOTAFE you may access a wide range of academic support services to assist you to meet the academic challenges of your course from our Learning Support Unit.

As an enrolled student at GOTAFE you will be welcome to access a variety of non-academic support services from the Student Welfare Unit. These services are designed to best support you to successfully complete your course.

Services include on campus supports and remote supports

  • Counselling
  • employment information
  • careers
  • activities etc.

Learn more about support services

Refer to the Student Handbook for information regarding Learner’s Rights Student Handbook.

Further information is provided at course induction.

Please note: Eligible individuals who wish to access a government subsidised place, must participate in a Pre-training Review. This will consider your:

  • Aspirations/career goals
  • Educational attainment and capability
  • Literacy and numeracy skills
  • Suitability for Recognition for Prior Learning (RPL) and Credit Transfer

Enrolment in general public entry courses will require a selection interview. Please call 1300 468 233 to enquire further.

Skills Recognition is an assessment only process that may result in credits towards a part or full qualification. There is no formal training involved, although you may choose to complete further training as a result of the assessment process.

You can apply for Skills Recognition before you enrol in the qualification you are seeking. You can apply for Skills Recognition through one or both of the following processes:

  • Credit Transfer for formal training that might be equivalent to a new qualification or partial qualification
  • Recognition of Prior Learning (RPL) for people who have relevant and current skills and knowledge that they have gained through non-formal or informal learning i.e. work or life experience.

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