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Certificate III in Individual Support


Certificate III in Individual Support CHC33015

Course Overview

Make a real difference in someone's life by becoming an individual support worker. The Certificate III in Individual Support gives you the tools and knowledge to support and care for older people and those in vulnerable situations.

You'll learn how to provide one-on-one support through individualised plans for the elderly or people living with a disability. You'll also learn strategies and techniques for supporting people with dementia, and how to deliver care in a palliative setting.

You'll have the opportunity to practice your skills during placements, so you'll graduate ready to make a difference.

This course is available as part of the Free TAFE scheme as well as the JobTrainer initiative, for eligible students.

Studying during COVID-19 Restrictions

We've had to make adjustments to how our courses are delivered due to the restrictions imposed by COVID-19. This means that we're currently offering a combination of delivery modes including online and flexible learning and, where we can, on-campus classes with strict social distancing in place.

Career Pathways

This course prepares you for a role in community support industries, such as aged care, accommodation support, respite care, and home care assistance, in roles such as:

  • Personal Care Attendant
  • Accommodation Support Worker
  • Home Care Assistant
  • In-Home Respite Worker
  • Support Worker

Working in this industry, you will provide both emotional and physical support to your clients. You'll have the skills to work across a number of settings, including disability support, aged care, and palliative care.

Further Study

After graduating, you might like to undertake further study in the:

Course Dates & Times

Seymour - Wallis Street

Blended - Starts on 14/07/2021 - Wed, Thur - 9am to 4pm/2021

Shepparton - Fryers Street

CHC33015 - Trainee / SBAT - Open from 11th Jan /2021

Blended - Starts on 14/07/2021 - Wed, Thu - 9am to 4pm / 2021

Wangaratta - Docker Street

CHC33015 - Trainee / SBAT - Open from 1st March /2021

Blended - Starts on 14/07/2021 - Wed, Thur - 9am to 4pm / 2021

1. Subsidised Standard
2. Subsidised Standard (Concession)
3. Subsidised Trainee
4. Subsidised Trainee (Concession)
5. Full Fee
Course Materials
Student Services Fees (per year)

The student tuition fees as published are subject to change given individual circumstances at enrolment. Please note all fees and charges are correct at time of publication for 2021 and may change without notice.

Students will be invoiced for the components of the course that they are enrolled into for each year or semester.

Material fees cover costs associated with the following where applicable, and not limited to:

  • Classroom activity consumables, handouts and booklets
  • E-Learning resources and associated license access fees
  • Excursions

Additionally some courses require students to purchase or supply text books, kits, tools, uniforms and personal protection equipment. Some specific materials may be purchased through the GOTAFE Bookshop. A full list with associated costs will be provided to you at your course information session or during the pre-training review Interview.

All students are required to pay an annual Student Services Fee (SSF) of $70.00. The Student Services Fee contributes to the provision of student engagement, learning and support services. SSF does not apply to short course participants.

Further details on fees available

Training package entry requirements

There are no training package entry requirements for this qualification.

GOTAFE preferred entry requirements

Before being accepted into the course applicants must:

  • Attend an interview.
  • Undertake a Pre-training Review to document previous work experience and qualifications and assess suitability for the course.
  • Complete a Core Skills Profile for Adults (CSPA) test to ensure the required language, literacy and numeracy levels are met for the course.
  • Trainees/School-based apprentices: Please apply through an Apprenticeship Network Provider with your employer to organise your apprenticeship/traineeship contract prior to applying for this course.

Applicants will also need:

  • A current National Police Check
  • A current Working With Children’s Check
  • A First Aid Certificate as well as serum levels
  • Up-to-date immunisations prior to practical placement
Core Units
Provide individualised support
Support independence and wellbeing
Communicate and work in health or community services
Work with diverse people
Work legally and ethically
Recognise healthy body systems
Follow safe work practices for direct client care
Elective Units
Facilitate the empowerment of older people
Implement interventions with older people at risk
Provide support to people living with dementia
Meet personal support needs
Respond to suspected abuse
Support relationships with carers and families
Contribute to ongoing skills development using a strengths-based approach
Follow established person-centred behaviour supports
Support community participation and social inclusion
Facilitate the empowerment of people with disability
Provide home and community support services
Deliver care services using a palliative approach
Comply with infection prevention and control policies and procedures

Assessment methods may include:

  • Case studies
  • Knowledge tests/quizzes
  • Presentations
  • Projects
  • Research and reports
  • Roleplay/simulated assessments
  • Workplace observation/demonstration

Computer access and reliable internet services are necessary. A licence and car to be able to get to work placement are also required.

Joan Pickford ( South Coordinator)

Annelize ( North Coordinator)

It is important that students commit to all course requirements, including study and assessments the student may need to complete outside their normal training sessions.

You are encouraged to attend all face-to-face sessions and participate in any extra activities, including webinars, excursion major events off and on campus, which may include nights and weekends.

Due to its demanding nature, the course requires a high level of commitment. Applicants who are considering undertaking the program should make sure that they are free of other commitments while they study. Students will be expected to commit additional time on top of classroom hours to complete self-directed learning, reading, research and assessment requirements including preparation for practical placement.

Learners undertake a practical component which requires them to complete practical experience hours within the workplace. 120 hours (over two blocks) of clinical placement is sequenced throughout the training period.

As an enrolled student at GOTAFE you may access a wide range of academic support services to assist you to meet the academic challenges of your course from our Learning Support Unit.

Learning support

A free and confidential service to help you build the foundation skills you need to be successful at TAFE. Improve your english language, maths and/or writing skills; enhance your computer, exam and study skills.

Learn more about our learning support services


Our library team are passionate about supporting students to achieve their study goals. They have subject guides, referencing help, and online resources to assist you with you assessments.

Find how to reach out to our library in Shepparton

Jobs and study options

Our Skills and Jobs Centres can assist and talk through options for courses, careers, assistance with job applications and more.

Reach out to our Skills and Jobs Centres

Whether you need support with time management, your mental health, grief and loss, a diagnosed disability, financial hardship, or any other challenge life through your way, we are here to help.

Support for personal issues

We have a dedicated team to ensure students have the help they need with personal issues impacting studies such as homelessness, family problems & setting up payment plans.

Find out how the Student Experience Team can help you

Disability support

Get access to the supports and adjustments you need for your disability or medical condition to be successful in your studies.

Seek support from our Equitable Learning Advisors

Counselling services

We offer free counselling services to help you work through life's challenges including grief and loss, mental health or relationships.

Learn about our Student Wellbeing Advisors

Refer to the Student Handbook for information regarding Learner’s Rights Student Handbook.

Further information is provided at course induction.

Please note: Eligible individuals who wish to access a government subsidised place, must participate in a Pre-training Review. This will consider your:

  • Aspirations/career goals
  • Educational attainment and capability
  • Literacy and numeracy skills
  • Suitability for Recognition for Prior Learning (RPL) and Credit Transfer

Enrolment in general public entry courses will require a selection interview. Please call 1300 468 233 to enquire further.

Skills Recognition is an assessment only process that may result in credits towards a part or full qualification. There is no formal training involved, although you may choose to complete further training as a result of the assessment process.

You can apply for Skills Recognition before you enrol in the qualification you are seeking. You can apply for Skills Recognition through one or both of the following processes:

  • Credit Transfer for formal training that might be equivalent to a new qualification or partial qualification
  • Recognition of Prior Learning (RPL) for people who have relevant and current skills and knowledge that they have gained through non-formal or informal learning i.e. work or life experience.

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