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Certificate II in Salon Assistant


Certificate II in Salon Assistant SHB20216

Course Overview

The Certificate II in Salon Assistant gives students the skills and knowledge to work as an assistant in a busy salon. They will learn key techniques like basin work, colour application, and coordination of clients. Students will be guided by a senior salon operator and have the chance to practice their skills in the real world in our state-of-the-art GOTAFE salons.

This course can be delivered on campus, as a school-based apprentice, or as

part of the VETDSS (VET Delivered to Secondary Schools) program. The course is delivered via blended learning, online, classroom-based and stimulated salon environment. Students interested in undertaking this course through VETDSS need to enrol through their school.

This course is available as part of the Free TAFE scheme as well as the JobTrainer initiative, for eligible students.

Please note: the information on this page is relevant for 2022 enrolments.

Studying during COVID-19 Restrictions

During COVID‐19 lockdown periods, this course will have the majority of the training delivered using online methods of teaching and communication while students engage from home with their trainers. Any required practical components of the course will be moved to a more appropriate time later in the year.

Career Pathways

This course will prepare students to work in the hair and beauty industry as a Salon Assistant in a Hairdressing team.

Armed with these essential salon skills, students will have the opportunity to take their skills to any location and work across a range of different salon types.

Working in this industry may involve long hours and physically strenuous work.

Further Study

After graduating, students might like to undertake further study in:

Course Dates & Times

Shepparton - Fryers Street

Traineeship/SBAT open from 1st Feb / 2022

On Campus - Starts on 12th July - Tues, Thurs, Fri - 9am to 4pm / 2022

Wangaratta - Docker Street

Traineeship/SBAT open from 1st Feb / 2022

On Campus - Starts on 12th July - Tues,Wed,Thurs - 9am to 4pm / 2022

1. Subsidised Standard
2. Subsidised Standard (Concession)
3. Subsidised Trainee
4. Subsidised Trainee (Concession)
5. Full Fee
Course Materials
Student Services Fees (per year)

This training is delivered with Victorian and Commonwealth Government funding to eligible individuals.

Please note that the fees on this webpage, for this particular course:

  • are correct at the time of publishing for those enrolling in 2022 and may change without notice.
  • will be discussed with applications as part of the application process to ensure it is understood what is being paid for and which fee rates they may be eligible for.

Course Fees consist of 3 different components:

  1. Student Tuition Fee - cover the costs of training and assessment. These fees vary across courses and are calculated based on a rate per nominal hour enrolled in. The student tuition fees as published are subject to change given individual circumstances at enrolment. Circumstances may include:
    1. an individual’s eligibility for Victorian (Skills First) and Commonwealth government-funded training
    2. an individual’s eligibility for concession rates on Victorian (Skills First) and Commonwealth government-funded training
    3. ineligible individuals who are required to pay the full fees for tuition and other costs.
  2. Material Fee - where applicable, cover the costs of classroom consumables, handouts and booklets, e-Learning resources and associated license access fees and excursions.
  3. Student Services Fee (SSF) - contributes to the provision of student engagement, learning and support services. SSF is a non-refundable annual fee that does not apply to short course participants.

Additionally, some courses require students to purchase or supply textbooks, kits, tools, uniforms and personal protection equipment. Some specific materials may be purchased through the GOTAFE Bookshop. A full list with associated costs will be provided to you at your course information session or during the pre-training review Interview.

GOTAFE offers a range of payment options to help you pay your fees.
Learn more about fees, charges, refunds and payment options

Training package entry requirements
There are no training package entry requirements for this qualification

GOTAFE preferred entry requirements
Before being accepted into the course applicants must:

  • Complete a Basic Key Skills Builder (BKSB) online test to ensure the required literacy & numeracy levels for the course are met.
  • Undertake a Pre-training Review by interview to ensure the course suits their needs and aspirations, and that they are likely to complete the course successfully.
  • Trainees: Please apply through an Apprenticeship Network Provider with your employer to organise your apprenticeship contract prior to applying for this course.
  • VETDSS: Please ask your School's VET coordinator or Careers advisor to apply for this course.

Applicants must also have:

  • The ability to work autonomously
  • Strong communication skills
  • Physical skills appropriate to the job role
  • Basic computer skills

Inherent requirements:

  • Most Salons operate during the week and also involve weekend work and late nights.
  • This is a physically demanding industry that requires long hours on the feet.
  • Ability to conduct business professionally and meet a diverse range of clients' needs.
  • This industry uses products/chemicals that can be very strong
Core Units
Contribute to health and safety of self and others
Provide shampoo and basin services
Dry hair to shape
Maintain and organise tools, equipment and work areas
Conduct salon financial transactions
Greet and prepare clients for salon services
Comply with organisational requirements within a personal services environment
Communicate as part of a salon team
Elective Units
Provide head, neck and shoulder massages for relaxation
Apply hair colour products
Braid hair
Recommend products and services
Receive and handle retail stock

Assessment methods may include:

  • Knowledge quiz
  • Written knowledge questions
  • Practical portfolio
  • Practical demonstration
  • Practical salon observation

Students must complete the minimum attendance requirements as well as all assessment tasks and observations to be deemed competent across all units.

Observations will also be conducted on the student’s professionalism and health/hygiene practices.

All written knowledge theory work will be due two weeks after the final day of delivery. Practical portfolios/research tasks will have a due date of 4-6 week past the final day of delivery. Assessment tasks must be handed in on time to reduce the stress to both student and trainer.

If the first attempt at an assessment is deemed unsatisfactory students will be given feedback and a second attempt to rectify their responses.

Commonly asked questions:

  1. Can I bring in equipment that I have at home instead of buying the kits I need to?
    Equipment used on clients and in the salon needs to be of an acceptable good quality industry standard. Good tools enable you to perform services correctly in a timely manner and at no risk to the client. If you do have the equipment you have at home that you want to use it's mandatory that you check this with your trainer prior to requiring the kit.
  2. Will I need to bring people in for clients?
    We have a fully operational Hairdressing and barbering salon that is open to the public. If we are having trouble getting clients for specific treatments you need for assessment observations or you need further practice before performing treatments on clients you may be asked to supply you own models.
  3. Is it okay that I am under 18?
    This is fine we just need required paperwork from parents, caregivers and schools. This will be discussed with you at enrolment.
  4. I don’t want to do an elective that’s in the course package
    All electives have been chosen in consultation with industry to ensure our training package meets industry needs and enables our students to be the most employable that they can be. All units must be completed to gain the full qualification.
  5. Do I have to come everyday?
    Yes, you have a compulsory attendance percentage that needs to be met for you to be deemed competent.
  6. When will I start?
    We have an intensive orientation/information session for students prior to commencing first day of delivery. This will include session with our ICT department, library services and student support services so you are fully aware of everything we have to offer and have all questions answered prior to starting. This will also be where timetables and expectations are discussed.

Sarah Chircop

It is important that students commit to all course requirements, including study and assessments the student may need to complete outside their normal training sessions.

For attending class, students will:

  • be required to wear closed-in shoes at all times
  • be required to purchase their own tools of the trade
  • need to aid in sourcing their own models for practical classes.
  • need to bring stationary and a book to write in
  • wear the GOTAFE hairdressing tunic for every class. The tunic will be supplied to students. Underneath the tunic, students can wear black pants or 3/4 pants. No denim, activewear or tights are to be worn underneath uniform.
  • be recommended to wear limited jewelry and long hair up in a bun

If a student does not wear the prescribed uniform or correct clothing in relation to OH&S and professionalism, they will not be able to attend class.

External placement is always a great idea and experience but not a mandatory requirement for this course as GOTAFE has fully operational Hairdressing and Barbering Salons available to members of the public to come and enjoy discounted treatments whilst our students practice, gain experience and complete practical observation assessments.

Learning resources and uniforms are supplied and covered in the materials cost of the course.
Students will need to purchase additional kits and equipment as they commence certain units. These kits are available through our book shop and information on these kits will be given and discussed at enrolment.

On-campus: Students attend classes 3 days a week over a 6 month period.

School-Based Apprentices: Students attend campus once a month for a set period of days, over the course of 2 years.

VETDSS: Students complete this course over two years, attending campus one day per week throughout the duration of their studies. Classes run from 9am - 3:30pm on campus.

As an enrolled student at GOTAFE you may access a wide range of academic support services to assist you to meet the academic challenges of your course from our Learning Support Unit.

Learning support

A free and confidential service to help you build the foundation skills you need to be successful at TAFE. Improve your english language, maths and/or writing skills; enhance your computer, exam and study skills.

Learn more about our learning support services


Our library team are passionate about supporting students to achieve their study goals. They have subject guides, referencing help, and online resources to assist you with you assessments.

Find how to reach out to our library in Shepparton

Jobs and study options

Our Skills and Jobs Centres can assist and talk through options for courses, careers, assistance with job applications and more.

Reach out to our Skills and Jobs Centres

Whether you need support with time management, your mental health, grief and loss, a diagnosed disability, financial hardship, or any other challenge life through your way, we are here to help.

Support for personal issues

We have a dedicated team to ensure students have the help they need with personal issues impacting studies such as homelessness, family problems & setting up payment plans.

Find out how the Student Experience Team can help you

Disability support

Get access to the supports and adjustments you need for your disability or medical condition to be successful in your studies.

Seek support from our Equitable Learning Advisors

Counselling services

We offer free counselling services to help you work through life's challenges including grief and loss, mental health or relationships.

Learn about our Student Wellbeing Advisors

Refer to the Student Handbook for information regarding Learner’s Rights Student Handbook.

Further information is provided at course induction.

Please note: Eligible individuals who wish to access a government subsidised place, must participate in a Pre-training Review. This will consider your:

  • Aspirations/career goals
  • Educational attainment and capability
  • Literacy and numeracy skills
  • Suitability for Recognition for Prior Learning (RPL) and Credit Transfer

Enrolment in general public entry courses will require a selection interview. Please call 1300 468 233 to enquire further.

Skills Recognition is an assessment only process that may result in credits towards a part or full qualification. There is no formal training involved, although you may choose to complete further training as a result of the assessment process.

You can apply for Skills Recognition before you enrol in the qualification you are seeking. You can apply for Skills Recognition through one or both of the following processes:

  • Credit Transfer for formal training that might be equivalent to a new qualification or partial qualification.
  • Recognition of Prior Learning (RPL) for people who have relevant and current skills and knowledge that they have gained through non-formal or informal learning i.e. work or life experience.

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