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Diploma of Leadership and Management


Diploma of Leadership and Management BSB50420

Course Overview

Want to step ahead of the competition and land your next leadership and management role? The Diploma of Leadership and Management gives you the tools to thrive in any business environment. Become an inspiring leader to support your colleagues, solve problems, and manage continuous improvement, growth, and innovation. Our industry partners review content regularly so our Trainers deliver graduates with skills that industries desire.

The program focuses on making judgment calls in real scenarios. Use current challenges or projects at work for your studies. This course focuses on real-life scenarios, where you will be challenged to make judgment calls and focus on skills that suit your current work needs across issues such as workplace relationships, managing team and individual performance, conducting risk analysis, and developing social and emotional intelligence.

This course will require a commitment of 20 day-sessions (9am - 4pm) and 26 night-sessions (6-9pm).

Please note: the information on this page is relevant for 2022 enrolments.

Studying during COVID-19 Restrictions

During COVID‐19 lockdown periods, this course will have the majority of the training delivered using online methods of teaching and communication while students engage from home with their trainers. Any required practical components of the course will be moved to a more appropriate time later in the year.

Career Pathways

This course gives you the skills to become a more effective Manager or Senior Manager.

Employment outcomes after completing this course include:

  • Line Manager
  • Production Manager
  • Business Manager
  • Distribution Centre Manager
  • Information Services Manager
  • Manager, Corporate Services Manager
  • Public Sector Manager
  • Senior Manager (Public Sector)
  • Office Manager
  • Legal Practice Manager
  • Operations Manager
  • Warehouse Manager
  • Business Development Manager
  • Transport Manager

Further Study

After graduating, you might like to undertake further study in:

  • BSB50820 Diploma of Project Management
  • BSB60915 Advanced Diploma of Management (Human Resources)

Course Dates & Times

Shepparton - Fryers Street

On Campus, Starts on 12th Sept alternating Mon & Tue 9am-4pm & Wed 6pm-9pm /2022

1. Subsidised Standard
2. Full Fee
Course Materials
Student Services Fees (per year)

This training is delivered with Victorian and Commonwealth Government funding to eligible individuals.

Please note that the fees on this webpage, for this particular course:

  • are correct at the time of publishing for those enrolling in 2022 and may change without notice.
  • will be discussed with applications as part of the application process to ensure it is understood what is being paid for and which fee rates they may be eligible for.

Course Fees consist of 3 different components:

  1. Student Tuition Fee - cover the costs of training and assessment. These fees vary across courses and are calculated based on a rate per nominal hour enrolled in. The student tuition fees as published are subject to change given individual circumstances at enrolment. Circumstances may include:
    1. an individual’s eligibility for Victorian (Skills First) and Commonwealth government-funded training
    2. an individual’s eligibility for concession rates on Victorian (Skills First) and Commonwealth government-funded training
    3. ineligible individuals who are required to pay the full fees for tuition and other costs.
  2. Material Fee - where applicable, cover the costs of classroom consumables, handouts and booklets, e-Learning resources and associated license access fees and excursions.
  3. Student Services Fee (SSF) - contributes to the provision of student engagement, learning and support services. SSF is a non-refundable annual fee that does not apply to short course participants.

Additionally, some courses require students to purchase or supply textbooks, kits, tools, uniforms and personal protection equipment. Some specific materials may be purchased through the GOTAFE Bookshop. A full list with associated costs will be provided to you at your course information session or during the pre-training review Interview.

GOTAFE offers a range of payment options to help you pay your fees.
Learn more about fees, charges, refunds and payment options

Training package entry requirements

There are no training package entry requirements for this qualification.

GOTAFE preferred entry requirements

Before being accepted into the course you must:

  • Complete a Basic Key Skills Builder (BKSB) online test to ensure the required literacy & numeracy levels for the course are met.
  • Undertake a Pre-training Review by interview to ensure the course suits their needs and aspirations, and that they are likely to complete the course successfully.

The selection criteria for this course are:

  • Ability to undertake training at this qualification level
  • Literacy and numeracy skills of an appropriate level
  • Keen interest in this industry sector
  • Ability to communicate with others
  • Computer skills in Word, Excel and use of the Internet to a basic level
  • Ability to organise study and work independently

It is preferred that you hold a management or supervisory position in the workplace to implement and enhance your learning. If you do not hold one of these positions it will be discussed with you how you will be able to access workplace documentation and practices to reflect on.

Inherent requirements:

  • Students should have an interest in developing skills and knowledge in managing team effectiveness, leading workplace relationships and implementing operational and project plans, managing risk, supporting recruitment and ensuring quality customer service
  • Work respectfully with a diverse range of people, and to balance concerns for individuals and organisational needs
  • Comfortable working with legislation, awards, policy and some data analysis

Technology requirements:

  • Access to a computer with a reliable internet connection
  • Webcam, headset and microphone for Microsoft Teams meetings
  • Access to YouTube
  • A second monitor is a great benefit when studying virtually but not a requirement

Access to MS Teams and Office 365 comes free with your enrolment. A 'how to' introduction to MS Teams will be arranged as part of your induction.

Core Units
Communicate with influence
Develop critical thinking in others
Lead and manage effective workplace relationships
Manage business operational plans
Develop and use emotional intelligence
Manage team effectiveness
Elective Units
Lead difficult conversations
Coordinate recruitment and onboarding
Manage employee and industrial relations
Manage people performance
Manage business risk
Undertake project work

There are no tests or exams. Students will be required to participate in class activity work and for each unit, there is the requirement to do written assessments and other methods:

  • Classroom activities
  • Observation
  • Roleplays
  • Assignments
  • Short answer questions
  • Portfolios

Kerri Symes

It is important that students commit to all course requirements, including study and assessments the student may need to complete outside their normal training sessions.

This course requires substantial written assessment work and in several instances required to record work in an individual presentation or a team setting.

Students will be undertaking self-directed study including reading and research activities that can take place in their workplace or in simulated activities to build on the knowledge facilitated in the workshops.

Commonly asked questions:

  • Can I just do a few units that I am interested in?
    Yes, you can enrol in individual units or select a block of units to focus on a skill set.
  • What IT skills will I need?
    You will be required to submit all work as a word document. You will need the basic skills to be able to access and use your student email account and access MS Teams.
  • Do I need to attend all classes?
    Yes, as per the course schedule. It is important to plan each scheduled class into your diary. Each class is designed around a series of activities to develop the skills required for competency. Success is heavily dependent on class attendance, participation, and a dedicated approach to the completion of assessments.
  • How much study time is required?
    Study time will vary depending upon the student's degree of familiarity and abilities to manage study. As a reasonable expectation, students should plan at least 6 hours a week for attending to study outside the classroom.

As an enrolled student at GOTAFE you may access a wide range of academic support services to assist you to meet the academic challenges of your course from our Learning Support Unit.

Learning support

A free and confidential service to help you build the foundation skills you need to be successful at TAFE. Improve your english language, maths and/or writing skills; enhance your computer, exam and study skills.

Learn more about our learning support services


Our library team are passionate about supporting students to achieve their study goals. They have subject guides, referencing help, and online resources to assist you with you assessments.

Find how to reach out to our library in Shepparton

Jobs and study options

Our Skills and Jobs Centres can assist and talk through options for courses, careers, assistance with job applications and more.

Reach out to our Skills and Jobs Centres

Whether you need support with time management, your mental health, grief and loss, a diagnosed disability, financial hardship, or any other challenge life through your way, we are here to help.

Support for personal issues

We have a dedicated team to ensure students have the help they need with personal issues impacting studies such as homelessness, family problems & setting up payment plans.

Find out how the Student Experience Team can help you

Disability support

Get access to the supports and adjustments you need for your disability or medical condition to be successful in your studies.

Seek support from our Equitable Learning Advisors

Counselling services

We offer free counselling services to help you work through life's challenges including grief and loss, mental health or relationships.

Learn about our Student Wellbeing Advisors

Refer to the Student Handbook for information regarding Learner’s Rights Student Handbook.

Further information is provided at course induction.

Please note: Eligible individuals who wish to access a government subsidised place, must participate in a Pre-training Review. This will consider your:

  • Aspirations/career goals
  • Educational attainment and capability
  • Literacy and numeracy skills
  • Suitability for Recognition for Prior Learning (RPL) and Credit Transfer

Enrolment in general public entry courses will require a selection interview. Please call 1300 468 233 to enquire further.

Skills Recognition is an assessment only process that may result in credits towards a part or full qualification. There is no formal training involved, although you may choose to complete further training as a result of the assessment process.

You can apply for Skills Recognition before you enrol in the qualification you are seeking. You can apply for Skills Recognition through one or both of the following processes:

  • Credit Transfer for formal training that might be equivalent to a new qualification or partial qualification.
  • Recognition of Prior Learning (RPL) for people who have relevant and current skills and knowledge that they have gained through non-formal or informal learning i.e. work or life experience.

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