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Certificate III in Hospitality


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Certificate III in Hospitality – SIT30616

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Home> . . .> Study Areas> Hospitality & Baking> Hospitality> Certificate III in Hospitality

Course Overview

Channel your natural skills as a people person into a career in hospitality, with the Certificate III in Hospitality.

Get job-ready skills and industry knowledge in customer service and workplace hygiene, as well as your Responsible Service of Alcohol (RSA).

You'll gain the skills to run in-house events and functions, serve food and beverages to customers, and operate a bar or restaurant.

This course is delivered on-campus or as a Traineeship. Traineeships have a focus on either the Food and Beverage Industry or Accommodation Industry.

This course is available as part of the Free TAFE scheme for eligible students.

Career Pathways

This course prepares you to work in the Hospitality industry. Roles you may be eligible for include:

  • Barista
  • Food and Beverage Attendant
  • Receptionist
  • Function Attendant
  • Guest Service Agent
  • Housekeeper
  • Senior Bar Attendant
  • Waiter

With a qualification in Hospitality, the world is your oyster. Work anywhere from the local pub, to international hotels and restaurants.

Further Study

After graduating, you might like to undertake further study in the SIT40416 Certificate IV in Hospitality.

Course Dates & Times

Shepparton - Fryers Street

Starts Wednesday 29th Jan, 3 days a week, (5.5hrs per day) / 2020

Starts Wednesday 1st July, 2 days a week, (5.5hrs per day) / 2020

Wangaratta - Docker Street

Starts Wednesday 29th Jan, 3 days a week, (5.5hrs per day) / 2020

Starts Wednesday 1st July, 2 days a week, (5.5hrs per day) / 2020

Fee Information

1. Subsidised Standard
2. Subsidised Standard (Concession)
3. Subsidised Trainee
4. Subsidised Trainee (Concession)
5. Full Fee
Course Materials

The student tuition fees as published are subject to change given individual circumstances at enrolment. Please note all fees and charges are correct at time of publication for 2019 and may change without notice. 2020 fees are yet to be published.

Students will be invoiced for the components of the course that they are enrolled into for each year or semester.

Material fees cover costs associated with the following where applicable, and not limited to:

  • Classroom activity consumables, handouts and booklets
  • E-Learning resources and associated license access fees
  • Excursions

Additionally some courses require students to purchase or supply text books, kits, tools, uniforms and personal protection equipment. Some specific materials may be purchased through the GOTAFE Bookshop. A full list with associated costs will be provided to you at your course information session or during the pre-training review Interview.

Training package entry requirements

There are no training package entry requirements for this qualification.

GOTAFE preferred entry requirements

Before being accepted into the course applicants must:

  • Undertake a Pre-training Review to document previous work experience and qualifications and assess suitability for the course
  • Complete a Core Skills Profile for Adults (CSPA) test to ensure the required language, literacy and numeracy levels are met for the course
  • Please apply through an Apprenticeship Network Provider ( with your employer to organise your traineeship contract prior to applying for this course (Trainees only).
Core Units
Work effectively with others
Source and use information on the hospitality industry
Work effectively in hospitality service
Provide service to customers
Show social and cultural sensitivity
Coach others in job skills
Participate in safe work practices
Elective Units
Participate in environmentally sustainable work practices
Use social media tools for collaboration and engagement
Advise on products and services
Sell to the retail customer
Process and monitor event registrations
Coordinate on-site event registrations
Clean premises and equipment
Provide housekeeping services to guests
Prepare rooms for guests
Provide accommodation reception services
Prepare and present simple dishes
Prepare and present sandwiches
Package prepared foodstuffs
Prepare appetisers and salads
Clean and tidy bar areas
Provide responsible service of alcohol
Operate a bar
Prepare and serve non-alcoholic beverages
Prepare and serve espresso coffee
Serve food and beverage
Prepare and serve cocktails
Provide advice on food and beverage matching
Provide responsible gambling services
Use hygienic practice for hospitality service
Clean kitchen premises and equipment
Access and interpret product information
Provide advice on Australian destinations
Sell tourism products and services
Provide visitor information
Interact with customers
Process financial transactions
Use hygienic practices for food safety
Participate in safe food handling practices
Receive and store stock
Identify hazards, assess and control safety risks

Assessment methods may include:

  • Written
  • Practical assessments
  • Portfolio

Students will be required to purchase a Restaurant uniform and online resources.

Anita McFarlane
Campus: Shepparton

Sue Hayes
Campus: Seymour

Carol Lenaz
Campus: Wangaratta

It is important that students commit to all course requirements, including study and assessments the student may need to complete outside their normal training sessions.

Students are required to complete 36 service periods over the duration of their studies and may be required to undertake these at nights or on weekends.

On Campus students complete the course over the period of 1 year, attending classes 3 days a week in the first semester and 2 days a week in the second semester.

Trainees will be enrolled full time and complete the course over 3 years. Attendance on campus is not required as all learning is on-the-job under the supervision of the employer/workplace supervisor. Assessment occurs within the workplace with the GOTAFE Trainer/Assessor visiting the workplace 4 times per year. Trainees are required to attend all scheduled appointments with your trainer.

If you need any further clarification of the information provided please contact one of our client service officers on 1300 468 233 who can assist you or click Enquire Now.

As an enrolled student at GOTAFE you may access a wide range of academic support services to assist you to meet the academic challenges of your course from our Learning Support Unit.

As an enrolled student at GOTAFE you will be welcome to access a variety of non-academic support services from the Student Welfare Unit. These services are designed to best support you to successfully complete your course.

Services include on campus supports and remote supports

  • Counselling
  • employment information
  • careers
  • activities etc.

Learn more about support services

Refer to the Student Handbook for information regarding Learner’s Rights Student Handbook.

Further information is provided at course induction.

Please note: Eligible individuals who wish to access a government subsidised place, must participate in a Pre-training Review. This will consider your:

  • Aspirations/career goals
  • Educational attainment and capability
  • Literacy and numeracy skills
  • Suitability for Recognition for Prior Learning (RPL) and Credit Transfer

Enrolment in general public entry courses will require a selection interview. Please call 1300 468 233 to enquire further.

Skills Recognition is an assessment only process that may result in credits towards a part or full qualification. There is no formal training involved, although you may choose to complete further training as a result of the assessment process.

You can apply for Skills Recognition before you enrol in the qualification you are seeking. You can apply for Skills Recognition through one or both of the following processes:

  • Credit Transfer for formal training that might be equivalent to a new qualification or partial qualification
  • Recognition of Prior Learning (RPL) for people who have relevant and current skills and knowledge that they have gained through non-formal or informal learning i.e. work or life experience.

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