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Student Success

Get the support you need to stay connected to your studies.

Whether it’s overcoming learning barriers or working through mental health issues, our Student Success Team are here to help. We want to help you make the most of your education experience at GOTAFE, and understand that life can sometimes get in the way.

Our Student Success Team is made up of two teams - Student Wellbeing and Student Experience. Our dedicated and friendly staff can assist you with a range of issues impacting your wellbeing and ability to study, as well as building life skills and preparing for your future. Read on for further details on how we can help and how you can get in touch.

Student Wellbeing Team

To find out how the Student Wellbeing Team can help you, get in touch with Michelle Robins via phone 0466 553 525 or email

The Student Wellbeing Team work in collaboration with students to promote success in their course of study.

The team focus on educating students in the area of self-development and independence, as well as maintaining their wellbeing.

Student Wellbeing Advisors

Student Wellbeing Advisors use a collaborative coaching approach to assist students to manage issues that may be impacting their wellbeing and ability to study.

These issues may involve the students’ mental health, relationships, work, study or relate to unresolved past experiences, such as grief and loss. See below to meet the team and get in contact.

Equitable Learning Advisors

Equitable Learning Advisors work with enrolled students who have additional learning needs as a result of a disability or chronic medical condition. Equitable Learning Advisors work collaboratively with trainers and students to create Equitable Learning Plans which outline the supports and reasonable adjustments to assist the students’ success whilst at GOTAFE.
See below to meet the team and get in contact.

Equitable Learning Supports

Equitable Learning Supports assist students to overcome barriers to their learning as a result of a disability or chronic medical condition. Equitable Learning Supports work in collaboration with trainers, Equitable Learning Advisors and the student to promote independent learning and academic success. Please contact Michelle Robins 0466 553 525

Meet our Student Wellbeing Team

ContactCampus LocationPhone & Email
Michelle Robins
Any CampusP: 0466 553 525
Cathrine Bryan
Student Wellbeing Advisor
Wangaratta & BenallaP: 0436 691 907
Vanessa Carroll
Student Wellbeing Advisor
Wangaratta & Benalla
P: 0436 931 238
Sheryn Halden
Student Wellbeing Advisor
Shepparton & SeymourP: 0436 938 693
Heather Handley
Student Wellbeing Advisor
Shepparton & Seymour
P: 0436 936 471
Karen Dean
Student Wellbeing Advisor
SheppartonP: 0459 877 533
Vanessa Love
Equitable Learning Advisor
Shepparton, Seymour, BenallaP: 0419 004 169
Mark Earnshaw
Equitable Learning Advisor
WangarattaP: 0402 959 358

Student Experience Team

To find out how the Student Experience Advisors and Student Success Advisors can help you, get in touch with Jade Blair, via phone 0436 912 899 or email.

Transitioning into study can be a big challenge on an individual, family, and sometimes community level. When there are other things going on in your life, it can be hard to dedicate enough time to keeping up with your studies. This is where our Student Experience Advisors come in.

They will work with you to build life skills, set goals for your future, and keep you connected to your community so you have all the support you need to succeed.

All your interactions with Student Experience Advisors are confidential, except in situations where you or someone else is at significant risk of harm. Student Experience Advisors are available at the Shepparton, Wangaratta, Benalla, and Seymour campuses, and can also provide support via phone or email to students studying off-campus or by distance.

Staying connected to study

Student Experience Advisors and Student Success advisors are able to help you with issues impacting your studies, such as:

  • Finding study difficult
  • Family problems
  • Health concerns
  • Homelessness
  • Centrelink issues
  • Time management
  • Course payment plans
  • Issues within the classroom
  • Advocacy
  • Relationships with others.

Meet our Student Experience Team

ContactCampus Location/RolePhone & Email
Jade Blair
Any campusP: 0436 912 899
Ursula James
Seymour & WallanP: 0481 014 265
Carly Mennen

Wangaratta & Benalla
P: 0478 405 349
Shaun Fiu
VCAL Shepparton & SeymourP: 0436 643 521
Nat Dwyer
VCAL Wangaratta
P: 0436 621 462
Tina McCormack
Apprenticeship Support Officer

Any campusP: 0436 638 256