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Certificate III in Animal Care Services


Certificate III in Animal Care Services ACM30122

Course Overview

Follow a passion for caring for animals with the Certificate III in Animal Care Services. This course prepares graduates to work as a pet groomer and in other animal care roles.

The course provides comprehensive training to allow participants to work in a broad range of roles in animal care facilities and services, including boarding/daycare, breeding, shelters/holding centres, pet grooming, pet sitting, and other animal businesses. As part of the course, participants can choose to specialise in Animal Care or Pet Grooming.

Graduates will come away with a range of skills including how to assess the welfare status of an animal, provide advice on general animal care, and promote positive wellbeing in themselves and others in animal care workplaces.

Studying during COVID-19 Restrictions

During COVID‐19 lockdown periods, this course will have the majority of the training delivered using online methods of teaching and communication while students engage from home with their trainers. Any required practical components of the course will be moved to a more appropriate time later in the year.

Career Pathways

This course prepares participants to work in the Animal Care industry as a:

  • Pet Groomer
  • Animal Attendant (Veterinary Clinic)
  • Animal Attendant (Animal Shelter)
  • Pet Shop Worker
  • Pet Exerciser

Further Study

After graduating, participants might like to undertake further study with the ACM40418 Certificate IV Vet Nursing.

Course Dates & Times

Wallan - High Street

Pet Grooming (New Students) - Starts on 15th Aug - OnCamp 1d/p fn 9am-4pm / 2022

Wangaratta - Tone Road

Traineeship - Open from 18th July / 2022

Workplace Based - Open from 18th July / 2022

1. Subsidised Standard
2. Subsidised Standard (Concession)
3. Subsidised Trainee
4. Subsidised Trainee (Concession)
5. Full Fee
Course Materials
Student Services Fees (per year)

This training is delivered with Victorian and Commonwealth Government funding to eligible individuals.

Please note that the fees on this webpage, for this particular course:

  • are correct at the time of publishing for those enrolling in 2022 and may change without notice.
  • will be discussed with applications as part of the application process to ensure it is understood what is being paid for and which fee rates they may be eligible for.

Course Fees consist of 3 different components:

  1. Student Tuition Fee - cover the costs of training and assessment. These fees vary across courses and are calculated based on a rate per nominal hour enrolled in. The student tuition fees as published are subject to change given individual circumstances at enrolment. Circumstances may include:
    1. an individual’s eligibility for Victorian (Skills First) and Commonwealth government-funded training
    2. an individual’s eligibility for concession rates on Victorian (Skills First) and Commonwealth government-funded training
    3. ineligible individuals who are required to pay the full fees for tuition and other costs.
  2. Material Fee - where applicable, cover the costs of classroom consumables, handouts and booklets, e-Learning resources and associated license access fees and excursions.
  3. Student Services Fee (SSF) - contributes to the provision of student engagement, learning and support services. SSF is a non-refundable annual fee that does not apply to short course participants.

Additionally, some courses require students to purchase or supply textbooks, kits, tools, uniforms and personal protection equipment. Some specific materials may be purchased through the GOTAFE Bookshop. A full list with associated costs will be provided to you at your course information session or during the pre-training review Interview.

GOTAFE offers a range of payment options to help you pay your fees.
Learn more about fees, charges, refunds and payment options

This course is in transition. The course code, title, units, and content may change in the future. Further information will be provided upon enrolment, or during the course of your training.

Training package entry requirements

There are no training package entry requirements for this qualification.

GOTAFE preferred entry requirements

Before being accepted into the course applicants must:

  • Complete a Basic Key Skills Builder (BKSB) online test to ensure the required literacy & numeracy levels for the course are met.
  • Undertake a pre-training review by interview to ensure the course suits their needs and aspirations, and that they are likely to complete the course successfully.
  • Have a basic level of digital literacy to undertake the online component of the course. All online or blended deliveries will require the following digital literacy skills: search the internet, write word documents, use email, play videos, navigate goLearn, use zoom/MS Teams.
  • For apprentice and trainee students, please apply through an Apprenticeship Network Provider ( with your employer to organise an apprenticeship/traineeship contract prior to applying for this course.
Core Units
Identify behaviours and interact safely with animals
Assess the welfare status of an animal
Promote positive wellbeing in self and others in animal care workplaces
Provide basic animal first aid
Communicate effectively with clients and team members
Comply with infection control policies and procedures in animal care work
Contribute to workplace health and safety processes
Elective Units
Provide enrichment for animals
Source and provide information for animal care needs
Provide advice on companion animal selection and general care
Maintain and monitor animal health and wellbeing
Provide nutritional requirements for animals
Identify animal anatomy and physiology for animal care work
Bath, dry and brush domestic dogs
Provide sanitary and hygiene grooms for companion animals
Perform grooms on cross breed dogs
Groom dogs to meet breed style and coat requirements
Enhance companion animal coat and skin condition
Provide general care of domestic dogs
Provide general care of domestic cats
Participate in environmentally sustainable work practices
Deliver and monitor a service to customers

Assessment methods may include:

  • Questions - written (including online) and oral questions & tasks
  • Observations & demonstrations
  • Portfolio & products
  • Third-party feedback (supporting evidence)

On-campus students

Wangaratta on-campus students: Classes are held every week on a Wednesday for 6 hours per class.

Wallan pet grooming students: Classes are held fortnightly on a Monday.

Students will work through their learning materials between classes, for around 6-10 hours per week. In addition, students are expected to complete some research and self-directed learning. Students in this cohort will complete their skills assessments during scheduled class hours and complete their knowledge assessments outside of their scheduled classes.

Students are required to undertake 40 hours of practical placement, which is organised by the student. Those who are already working in the Industry can be exempt from completing this placement.

Workplace-based students

This cohort is made up of students employed in an animal care workplace who are not trainees or school based apprentices/trainees. They are employed for a minimum of 15 hours a week and most training occurs in the workplace. Students attend a weekly webinar class (36 in total) and are expected to complete at least 12 hours a week going through their working materials in goLearn. There is no placement for this cohort.


This course is delivered to adult trainees via a blend of workplace delivery and online learning and assessment. GOTAFE trainers visit students in the workplace four times per year over the duration of their course. Students are provided with a webinar timetable with webinars scheduled at varying times throughout the day or evening to maximise face-to-face attendance and participation. There is one three-hour webinar per month (10 in total).

Weekly online or telephone support with trainers is available to all students over the duration of their training.

As an enrolled student at GOTAFE you may access a wide range of academic support services to assist you to meet the academic challenges of your course from our Learning Support Unit.

Learning support

A free and confidential service to help you build the foundation skills you need to be successful at TAFE. Improve your english language, maths and/or writing skills; enhance your computer, exam and study skills.

Learn more about our learning support services


Our library team are passionate about supporting students to achieve their study goals. They have subject guides, referencing help, and online resources to assist you with you assessments.

Find how to reach out to our library in Shepparton

Jobs and study options

Our Skills and Jobs Centres can assist and talk through options for courses, careers, assistance with job applications and more.

Reach out to our Skills and Jobs Centres

Whether you need support with time management, your mental health, grief and loss, a diagnosed disability, financial hardship, or any other challenge life through your way, we are here to help.

Support for personal issues

We have a dedicated team to ensure students have the help they need with personal issues impacting studies such as homelessness, family problems & setting up payment plans.

Find out how the Student Experience Team can help you

Disability support

Get access to the supports and adjustments you need for your disability or medical condition to be successful in your studies.

Seek support from our Equitable Learning Advisors

Counselling services

We offer free counselling services to help you work through life's challenges including grief and loss, mental health or relationships.

Learn about our Student Wellbeing Advisors

Refer to the Student Handbook for information regarding Learner’s Rights Student Handbook.

Further information is provided at course induction.

Please note: Eligible individuals who wish to access a government subsidised place, must participate in a Pre-training Review. This will consider your:

  • Aspirations/career goals
  • Educational attainment and capability
  • Literacy and numeracy skills
  • Suitability for Recognition for Prior Learning (RPL) and Credit Transfer

Enrolment in general public entry courses will require a selection interview. Please call 1300 468 233 to enquire further.

Skills Recognition is an assessment only process that may result in credits towards a part or full qualification. There is no formal training involved, although you may choose to complete further training as a result of the assessment process.

You can apply for Skills Recognition before you enrol in the qualification you are seeking. You can apply for Skills Recognition through one or both of the following processes:

  • Credit Transfer for formal training that might be equivalent to a new qualification or partial qualification.
  • Recognition of Prior Learning (RPL) for people who have relevant and current skills and knowledge that they have gained through non-formal or informal learning i.e. work or life experience.

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