Community Services Worker
Work with disadvantaged members of the community and help people improve their lives and reach their personal goals.
Key stats
Community Services Workers provide an important role in supporting the growth and development of communities across Australia, and are always in high demand. Here are some key facts and figures about this career path:
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$1,492
Average weekly salary
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41 hrs
Average hours worked per week
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43 yrs
Average age of people in this career
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Multi-region
Jobs available in metro and rural areas
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~84,600
People employed in this industry
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63%
Of employees are full time
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Average
Unemployment for this industry
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25.2%
Future growth (next five years)
Stats as of April 2024. Source: LabourMarketInsights.gov.au
Core skills of a Community Services Worker
Working as a Community Services Worker, you’ll have specialised skills in assessing and supporting your clients’ needs. Some of the core skills of Community Services Workers include:
Identifying client needs
Interview clients and determine what difficulties they are facing, and what support they might need.Working with community groups and agencies
Develop relationships with community and government agencies, and promote awareness and uptake of these services amongst your clients.Educating clients and assisting them to solve problems
Provide advice and education about financial, social, emotional, and health matters, and assist your clients in developing problem-solving skills.
Reporting and fundraising
Reporting to government bodies about the state of your community’s welfare, and preparing submissions for funding.Start here
Certificate III in Community Services
Blended learning
Once you’ve completed your Certificate III
Certificate IV in Community Services
Blended learning
You may choose to continue your studies at university to become qualified in social work or human services.
Help people to live their best lives
Support your clients through emotional, financial, and health matters to help them improve their quality of life. Provide information and education about housing, finances, and other welfare issues, and connect your clients to community services and support programs. You’ll develop important relationships with your clients, becoming a trusted source of information and support, and helping them to solve problems and develop new practices to support their lifestyle goals.
For more information about studying to become a Community Services Worker, get in touch with one of our Course Coordinators. They'll help you understand your study options and match the right course with your goals.
Why choose GOTAFE?
Community connections
We work closely with the local community and community services industry to make sure your training gives you all the skills you need to succeed in the workforce.
Passionate and supportive trainers
Our trainers are experienced in the community services industry and are here to help you achieve your goals and succeed in your studies.
Hands-on experience
Our courses give you the opportunity to apply theory to practice and develop your skills working on real community projects.
Explore more career opportunities
Not sure this is the right career path for you? Explore our other careers and find the right fit for you.