Management & Human Resources

Advance your career and build your networks. Our expert Trainers will give you the tools to thrive in any management role. When you study the Management and Human Resources with GOTAFE, you’ll work on real workplace projects and meet local industry partners.

And if you want to keep studying, our connections with Federation Uni make your transition to tertiary study a smooth one. You’ll graduate as a stronger leader with GOTAFE.


The SIR30216 Certificate III in Retail is the recognised qualification to become a frontline sales assistant.

Providing exceptional customer service is key when working in retail. It’s just as important as knowing the products and services you are selling. Learn how to engage your customers, manage a busy store and team.

This course is delivered as a Traineeship. You will be enrolled into a current qualification.

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Make a difference to the culture of your workplace. GOTAFE’s Certificate IV in Human Resources covers the HR field:

  • Recruitment and selection
  • HR functions
  • Employee and industrial relations procedures
  • Staff inducting and training
  • Payroll/remuneration
  • Performance management processes

You’ll apply your study to everyday tasks at work. This practical approach to your learning benefits both you and your workplace. GOTAFE Graduates work in a variety of support roles in Human Resources. You could go on to specialise in one area of HR such as Employee or Industrial Relations, Recruitment or Payroll.

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Do you enjoy leading others, and seeing your team come out on top? Study Certificate IV in Leadership & Management at GOTAFE. Our local knowledge and connections will improve your expertise and career prospects.

At GOTAFE you’ll develop the leadership skills you need for an effective team. Work-based projects make the course practical and relevant to your workplace and career. You’ll be supported and mentored by trainers experienced in industry. Learning opportunities and methods include:

  • Real life projects
  • Workshops
  • Team based work
  • Expert guest speakers

Our graduates work as supervisors, team leaders, coordinators and leading hands across diverse industries.

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Make your mark on your organisation’s culture. Consolidate your career as an HR specialist with the Diploma of HR. By studying with GOTAFE, you’ll develop real-world skills for:

  • Workforce planning
  • Staff recruitment and orientation
  • Management of separation and termination
  • Performance management systems
  • Human resources management information systems
  • Successful industrial relations
  • Mediation and separation processes

You’ll apply what you learn to your everyday projects and challenges. We’ll give you a strong understanding of daily operations and functions in an HR department. We’ll also make sure that you finish the course ready to hit the ground running.

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Want to step ahead of the competition and land your next management role? The Diploma of Leadership and Management gives you the tools to thrive in any business environment. Become an inspiring leader to support your colleagues, solve problems, and manage projects through to delivery. Our industry partners review content regularly so our trainers deliver graduates with skills that businesses want.

The program focuses on making judgement calls in real scenarios. Use current challenges or projects at work for your studies. Choose to focus on skills that suit your strengths and current work needs. Staffing, performance management, operational planning or Human Resources.

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