Business & Administration

Looking for local business administration courses to commence or upskill your business career? GOTAFE offers courses in business, administration, medical administration and small business management.

You’ll benefit from our local connections and in depth knowledge of the marketplace. Increase your knowledge and skills to improve your career prospects, and strengthen your confidence.

We encourage you to work on real projects throughout your study, so you learn from existing workplaces and realistic projects.

If you want to go on to a Degree, use our connections with recognised prior learning at Federation University or La Trobe University. You can make a start on a qualification, while staying local, right here in North East Victoria.


Gain the skills and confidence to land a role in office support. Study the Certificate III in Business at GOTAFE. The course focuses on learning on-the-job, so you can apply new skills as you go. Learning foundation business skills will make you a candidate in demand. Whether you’re new to work, or returning to the work force, GOTAFE will support you to study and apply your knowledge at work.

You’ll learn important skills like customer service, organising work tasks, and preparing documents. Our students work in jobs such as:

  • Customer Service Advisor
  • Data Entry Operator
  • General Clerk
  • Personal Assistant
  • Receptionist
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Are you a natural organiser? Studying business administration will show you how to put those skills to work. You’ll gain skills and confidence while you study. You might be at the start of your career, or thinking about returning to work. We support you by working with you on-the-job, supporting and coaching you. We have local knowledge to connect you with employers looking to hire.

Our graduates work in a variety of roles including:

  • Accounts Receivable Clerk
  • Accounts Payable Clerk
  • Clerk
  • Data Entry Operator
  • Junior Personal Assistant
  • Receptionist
  • Office Administration Assistant
  • Office Administrator
  • Word Processing Operator
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Do you want a career right in the nerve centre of a medical practice? Organising the office, welcoming patients, supporting the medical staff? The Certificate III in Business Administration (Medical) will give you the start you need. You could work as a:

  • Medical Receptionist
  • Medical Records Clerk
  • Medical Secretary
  • Medical Administrative Assistant

We support you in your studies, and help you find work placements. You’ll learn the skills you need to make a difference at work, including:

  • Maintaining patient records and confidentiality
  • Creating spreadsheets and documents
  • Welcoming and helping patients
  • Understanding medical terminology
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Providing exceptional customer service is key when working in retail. It’s just as important as knowing the products and services you are selling. Learn how to engage your customers, manage a busy store and team.

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Are you looking for a gateway into a business career? Study the Certificate IV in Business at GOTAFE. You benefit from our local connections and in-depth knowledge of the marketplace. Increase your knowledge and skills to improve your career prospects, and strengthen your confidence. You’ll also build relationships through workshops.

Work on real life projects so you learn how to:

  • Implement operational plans
  • Prepare presentations
  • Undertake marketing and project work
  • Improve your financial skills
  • Prepare financial reports such as Business Activity Statements
  • Promote innovation in your work team
  • Show leadership in the workplace
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It’s a great feeling when your hard work pays off and people appreciate your effort. If you have a keen interest in fine tuning administration where you work, then study with us. You’ll gain advanced skills you need to provide senior support services to the business.

The Certificate IV in Business Administration includes more complex support skills and knowledge such as:

  • Solving complex problems
  • Analysing data from a variety of sources
  • Leadership and guidance of others
  • Preparing complicated business documents
  • Arranging travel
  • Organising meetings
  • Prepare presentations

Our Trainers are all industry experienced, and will support you to apply your learning on-the-job.

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