General Counselling Service

Sometimes life can be difficult and nothing seems to be working out. It can feel even worse when we don’t have anyone to talk to about our problems. Counselling is the process of guiding you during a stage of life when reassessments or decisions have to be made about yourself and your life course. We are not experts in your life, but we can help you explore and open up other possibilities to do things differently or look at alternatives and other options.

Counsellors can help you with a wide range of problems and issues. If the Counsellor cannot help you, then they will refer you to another service that can help. Counsellors are available to talk to you about:

  • Personal or family issues
  • Relationship issues
  • Grief and loss issues
  • Work related issues
  • Student or study related issues
  • Time management and goal setting
  • Mental health issues such as depression and anxiety
  • Promotion of Health and Wellbeing
  • Drug and Alcohol concerns
  • Other issues or General concerns


Counselling is a free and confidential service for students with face to face or phone counselling available. If a counsellor is unable to see or talk to you immediately you can leave a message and they will get back to you at the next available time.



Whatever you say to a counsellor remains confidential except in situations where you or someone else is at significant risk of harm. Under these circumstances the counsellor will explain their duty of care to yourself or others and work with you in the disclosure of the risk to the appropriate persons.

However, if you are referred onto another service, or have been seeing another professional and you want information to be given or received then you must provide written permission for your Counsellor or another health professional to pass on information.

Please feel free to discuss issues of confidentiality with your Counsellor.

For further information or to contact a counsellor at a campus nearest you please call 1300 GOTAFE (468 233).