Certificate IV in Community Services


Course Length

Full time:

5 months

Part time:

1 year

Contact Hours

Full time:

2 x 6hr days per week

Part time:

2 x 3hr night per week


Subsidised Standard:


Subsidised Standard (Concession):


Full Fee:


Course Materials:


Student Services Fees (per year):




Shepparton - Fryers Street

Wallan - High Street

Wangaratta - Docker Street

Delivery Mode


On Campus

Course Overview

Build on your knowledge and gain the skills to care for your community. The Certificate IV in Community Services is the recognised qualification to become a qualified Community Services Worker.

You'll learn to design and deliver person-centred services to individuals and groups, and provide support, advocacy, and intervention across a range of groups.

This course is available as part of the Free TAFE scheme as well as the JobTrainer initiative, for eligible students.

Studying during COVID-19 Restrictions

We’ve had to make adjustments to how our courses are delivered due to the restrictions imposed by COVID-19. This means that we’re currently offering a combination of delivery modes including online and flexible learning and, where we can, on-campus classes with strict social distancing in place.

Career Pathways

This course prepares you to work in the Community Services industry. Roles you may be qualified for include:

  • Aboriginal Health Education Officer
  • Community Support Worker
  • Domestic Violence Worker
  • Women's Health Educator
  • Case Worker
  • Early Intervention Homelessness Worker
  • Community Legal Officer
  • Family Support Worker
  • Tenant Advice and Advocacy Worker

At this level, workers may be autonomous with limited responsibility within established parameters and may be required to supervise and lead other workers in projects or teams.

Working in this industry may involve working in a range of community service, casework or case management contexts and may involve shift work and weekend work.

Further Study

After graduating, you might like to undertake further study in the CHC52015 Diploma in Community Services.

Course Dates & Times

Shepparton - Fryers Street

Blended (Group 1), Starts on 04/02/2021 - Thur & Fri - 9am to 4pm / 2021

Blended (Group 2), Starts on 20/04/2021 - Tue & Wed - 9am to 4pm / 2021

EVENING - Blended (Part Time) Starts on 08/02/2021 - Mon,Tues - 5pm - 9pm / 2021

Blended (Group 3), Starts on 15/07/2021 - Thur & Fri - 9am to 4pm / 2021

Blended (Group 2), Starts on 05/10/2021 - Tue & Wed - 9am to 4pm / 2021

Wallan - High Street

Blended (Group 1), Starts on 04/02/2021 - Thur & Fri - 9am to 4pm / 2021

Blended (Group 2), Starts on 22/04/2021 - Thur & Fri - 9am to 4pm / 2021

Blended (Group 3), Starts on 15/07/2021 - Thur & Fri - 9am to 4pm / 2021

Blended (Group 4), Starts on 07/10/2021 - Thur & Fri - 9am to 4pm / 2021

Wangaratta - Docker Street

Blended - (Group 1), Starts on 04/02/2021 - Thur & Fri - 9am to 4pm/2021

Blended (Group 2), Starts on 20/04/2021 - Tue & Wed - 9am to 4pm / 2021

Blended (Group 3), Starts on 15/07/2021 - Thur & Fri - 9am to 4pm / 2021

Blended (Group 2), Starts on 05/10/2021 - Tue & Wed - 9am to 4pm / 2021

Fee Information

1. Subsidised Standard: $5,199.00

2. Subsidised Standard (Concession): $1,036.00

3. Full Fee: $7,123.00

Course Materials: $342.00

Student Services Fees (per year): $70.00

The student tuition fees as published are subject to change given individual circumstances at enrolment. Please note all fees and charges are correct at time of publication for 2021 and may change without notice.

Students will be invoiced for the components of the course that they are enrolled into for each year or semester.

Material fees cover costs associated with the following where applicable, and not limited to:

  • Classroom activity consumables, handouts and booklets
  • E-Learning resources and associated license access fees
  • Excursions

Additionally some courses require students to purchase or supply text books, kits, tools, uniforms and personal protection equipment. Some specific materials may be purchased through the GOTAFE Bookshop. A full list with associated costs will be provided to you at your course information session or during the pre-training review Interview.

All students are required to pay an annual Student Services Fee (SSF) of $70.00. The Student Services Fee contributes to the provision of student engagement, learning and support services. SSF does not apply to short course participants.

Further details on fees available

Entry Requirements

Training package entry requirements

There are no training package entry requirements for this qualification

GOTAFE preferred entry requirements

Before being accepted into the course applicants must:

  • Attend an interview
  • Undertake a Pre-training Review to document previous work experience and qualifications and assess suitability for the course
  • Complete a Core Skills Profile for Adults (CSPA) test to ensure the required language, literacy and numeracy levels are met for the course

Course Study Units

Core Units
CHCADV001 - Facilitate the interests and rights of clients
CHCCCS004 - Assess co-existing needs
CHCCOM002 - Use communication to build relationships
CHCDIV001 - Work with diverse people
CHCLEG001 - Work legally and ethically
CHCPRP001 - Develop and maintain networks and collaborative partnerships
HLTWHS003 - Maintain work health and safety
Elective Units
CHCCDE001 - Support participative planning processes
CHCCDE003 - Work within a community development framework
CHCDIS001 - Contribute to ongoing skills development using a strengths-based approach
CHCDIS008 - Facilitate community participation and social inclusion
CHCMHS001 - Work with people with mental health issues
CHCMHS011 - Assess and promote social, emotional and physical wellbeing
CHCPRT001 - Identify and respond to children and young people at risk
CHCYTH002 - Work effectively with young people in the youth work context

Assessment Methods

Assessment methods may include:

  • Knowledge test/quiz
  • Presentation
  • Workplace observation/demonstration
  • Written

Course Co-ordinator

Luke Falzon

Attendance & Commitment

It is important that students commit to all course requirements, including study and assessments the student may need to complete outside their normal training sessions.

Training hours may vary depending on the number of units a prospective student plans to study and the study mode.

Students are encouraged to attend all face-to-face sessions and participate in webinars.

Full time enrolled students attend classes 2 x 6 hour days per week over a 5 month period.

Part-time students learn via video conferencing and face to face classes of 2 x 3 hour evenings per week over a 12 month period.

Where to From Here

If you need any further clarification of the information provided please contact one of our client service officers on 1300 468 233 who can assist you or submit an enquiry through our website now and one of the team will be in touch.

Educational Support Services

As an enrolled student at GOTAFE you may access a wide range of academic support services to assist you to meet the academic challenges of your course from our Learning Support Unit.

Student Support

As an enrolled student at GOTAFE you will be welcome to access a variety of non-academic support services from the Student Welfare Unit. These services are designed to best support you to successfully complete your course.

Services include on campus supports and remote supports

  • Counselling
  • employment information
  • careers
  • activities etc.

Learn more about support services

Learner's Rights

Refer to the Student Handbook for information regarding Learner’s Rights Student Handbook.

Further information is provided at course induction.


Please note: Eligible individuals who wish to access a government subsidised place, must participate in a Pre-training Review. This will consider your:

  • Aspirations/career goals
  • Educational attainment and capability
  • Literacy and numeracy skills
  • Suitability for Recognition for Prior Learning (RPL) and Credit Transfer

Enrolment in general public entry courses will require a selection interview. Please call 1300 468 233 to enquire further.

Skills Recognition

Skills Recognition is an assessment only process that may result in credits towards a part or full qualification. There is no formal training involved, although you may choose to complete further training as a result of the assessment process.

You can apply for Skills Recognition before you enrol in the qualification you are seeking. You can apply for Skills Recognition through one or both of the following processes:

  • Credit Transfer for formal training that might be equivalent to a new qualification or partial qualification
  • Recognition of Prior Learning (RPL) for people who have relevant and current skills and knowledge that they have gained through non-formal or informal learning i.e. work or life experience.