Certificate III in Community Services


Course Length

Part time:

1 year

Contact Hours

Part time:

1 day per week


Subsidised Standard:


Subsidised Standard (Concession):


Full Fee:


Course Materials:


Student Services Fees (per year):




Shepparton - Fryers Street

Delivery Mode

On Campus


Course Overview

Kickstart your career in Community Services. Studying the Certificate III in Community Services, you'll learn practical skills to support and promote the social, psychological, welfare, and protection needs of the community.

You'll gain skills in communication, learn how to promote the needs, interests and rights of your clients, and develop an understanding of the specific needs and support requirements of clients from Aboriginal and/or Torres Strait Islander communities, as well as those with mental health issues.

This course can be completed on campus or as a VETDSS program with flexible study options available.

This course is available as part of the Free TAFE scheme for eligible students.

Studying during COVID-19 Restrictions

We’ve had to make adjustments to how our courses are delivered due to the restrictions imposed by COVID-19. This means that we’re currently offering a combination of delivery modes including online and flexible learning and, where we can, on-campus classes with strict social distancing in place.

Career Pathways

The Certificate III in Community Services prepares you for a variety of roles in the Community Services sector, such as:

  • Personal Care Assistant
  • Support Worker
  • Home Helper
  • Personal Care Giver

Working in this industry, you'll be the first point of contact to assist individuals to meet their immediate needs. Your role could involve client transport, organising events, administration, reporting, and many more activities.

Further Study

After graduating, you might like to undertake further study in the CHC42015 Certificate IV in Community Services, or the CHC52015 Diploma of Community Services.

Course Dates & Times

Shepparton - Fryers Street

VETDSS - Starts on 03/02/2021 - Wed - 9am to 3.30pm / 2021

Blended - Starts on 03/02/2021 - Wed - 9am to 3.30pm / 2021

Blended - Starts on 14/07/2021 - Wed - 9am to 3.30pm / 2021

Fee Information

1. Subsidised Standard: $3,127.00

2. Subsidised Standard (Concession): $625.00

3. Full Fee: $3,823.00

Course Materials: $207.00

Student Services Fees (per year): $70.00

The student tuition fees as published are subject to change given individual circumstances at enrolment. Please note all fees and charges are correct at time of publication for 2020 and may change without notice.

Students will be invoiced for the components of the course that they are enrolled into for each year or semester.

Material fees cover costs associated with the following where applicable, and not limited to:

  • Classroom activity consumables, handouts and booklets
  • E-Learning resources and associated license access fees
  • Excursions

Additionally some courses require students to purchase or supply text books, kits, tools, uniforms and personal protection equipment. Some specific materials may be purchased through the GOTAFE Bookshop. A full list with associated costs will be provided to you at your course information session or during the pre-training review Interview.

All students are required to pay an annual Student Services Fee (SSF) of $70.00. The Student Services Fee contributes to the provision of student engagement, learning and support services. SSF does not apply to short course participants.

Further details on fees available

Entry Requirements

Training package entry requirements
There are no training package entry requirements for this qualification.

GOTAFE preferred entry requirements

On Campus
Before being accepted into the course applicants must:

  • Attend an interview
  • Undertake a Pre-training Review to document previous work experience and qualifications and assess suitability for the course
  • Complete a Core Skills Profile for Adults (CSPA) test to ensure the required language, literacy and numeracy levels are met for the course

VETDSS Students
The selection process will involve the student’s school VET coordinator who will approve the student engaging in this VETDSS program. VETDSS students will have their Language, Literacy & Numeracy suitability confirmed by their VETDSS coordinator.

VETDSS Students will have completed the Certificate II in Community Services prior to commencement.

Course Study Units

Core Units
CHCCCS016 - Respond to client needs
CHCCOM005 - Communicate and work in health or community services
CHCDIV001 - Work with diverse people
HLTWHS002 - Follow safe work practices for direct client care
HLTWHS006 - Manage personal stressors in the work environment
Elective Units
BSBWOR301 - Organise personal work priorities and development
CHCADV001 - Facilitate the interests and rights of clients
CHCCDE003 - Work within a community development framework
CHCCDE004 - Implement participation and engagement strategies
CHCCDE005 - Develop and support relevant community resources
CHCCOM001 - Provide first point of contact
CHCGRP001 - Support group activities
CHCMHS001 - Work with people with mental health issues
CHCPRP001 - Develop and maintain networks and collaborative partnerships
HLTAID003 - Provide first aid

Assessment Methods

Assessment methods may include:

  • Written tasks
  • Quizzes
  • Oral presentations
  • Role plays
  • Engagement through Catapult resources
  • Assessment tools in online LMS (Moodle)

Course Co-ordinator

Damien Stevens-Todd

Attendance & Commitment

It is important that students commit to all course requirements, including study and assessments the student may need to complete outside their normal training sessions.

Students are encouraged to attend all face-to-face sessions and participate in webinars.

Where to From Here

If you need any further clarification of the information provided please contact one of our client service officers on 1300 468 233 who can assist you or submit an enquiry through our website now and one of the team will be in touch.

Educational Support Services

As an enrolled student at GOTAFE you may access a wide range of academic support services to assist you to meet the academic challenges of your course from our Learning Support Unit.

Student Support

As an enrolled student at GOTAFE you will be welcome to access a variety of non-academic support services from the Student Welfare Unit. These services are designed to best support you to successfully complete your course.

Services include on campus supports and remote supports

  • Counselling
  • employment information
  • careers
  • activities etc.

Learn more about support services

Learner's Rights

Refer to the Student Handbook for information regarding Learner’s Rights Student Handbook.

Further information is provided at course induction.


Please note: Eligible individuals who wish to access a government subsidised place, must participate in a Pre-training Review. This will consider your:

  • Aspirations/career goals
  • Educational attainment and capability
  • Literacy and numeracy skills
  • Suitability for Recognition for Prior Learning (RPL) and Credit Transfer

Enrolment in general public entry courses will require a selection interview. Please call 1300 468 233 to enquire further.

Skills Recognition

Skills Recognition is an assessment only process that may result in credits towards a part or full qualification. There is no formal training involved, although you may choose to complete further training as a result of the assessment process.

You can apply for Skills Recognition before you enrol in the qualification you are seeking. You can apply for Skills Recognition through one or both of the following processes:

  • Credit Transfer for formal training that might be equivalent to a new qualification or partial qualification
  • Recognition of Prior Learning (RPL) for people who have relevant and current skills and knowledge that they have gained through non-formal or informal learning i.e. work or life experience.