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Diploma of Travel and Tourism Management


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Diploma of Travel and Tourism Management – SIT50116

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Home> . . .> Study Areas> Hospitality & Baking> Tourism & Event Management> Diploma of Travel and Tourism Management

Course Overview

Choose a career that can take you anywhere in the world. The Diploma of Travel and Tourism Management gives you the skills and knowledge to step up to a management role in an established tourism operation.

You'll learn the managerial and operational skills to coordinate travel or tourism operations while supervising staff and team performance.

Train with experienced local operators in some of the best tourist destinations in regional Victoria. Plan exciting holidays, show off tourist attractions, and give families the experience of a lifetime.

This course is delivered on campus in Shepparton only.

Career Pathways

This course prepares you to work in the Tourism industry in a management position. Roles you may be eligible for include:

  • Inbound Groups Manager
  • Sales Manager
  • Tour Operations Manager
  • Reservations Manager

Further Study

After graduating, you might like to undertake further study in the SIT60116 Advanced Diploma of Travel and Tourism Management.

Course Dates & Times

Shepparton - Fryers Street

1 Day a Week - 9am to 3pm - Public on Campus - SEMESTER 2 / 2019

Goulburn River Valley Tourism Students-1 Face to Face p/Term&online-TERM 4 /2019

Starts 29th Jan, 1 day a week, 9am - 3pm / 2020

Starts 1st July, 1 day a week, 9am - 3pm / 2020

Fee Information

1. Subsidised Standard
2. Full Fee
Course Materials

The student tuition fees as published are subject to change given individual circumstances at enrolment. Please note all fees and charges are correct at time of publication for 2020 and may change without notice.

Students will be invoiced for the components of the course that they are enrolled into for each year or semester.

Material fees cover costs associated with the following where applicable, and not limited to:

- Classroom activity consumables, handouts and booklets
- E-Learning resources and associated license access fees
- Excursions

Additionally some courses require students to purchase or supply text books, kits, tools, uniforms and personal protection equipment. Some specific materials may be purchased through the GOTAFE Bookshop. A full list with associated costs will be provided to you at your course information session or during the pre-training review Interview.

Training package entry requirements
There are no training package requirements for this qualification.

GOTAFE preferred entry requirements
Before being accepted into the course applicants must:

  • Attend an interview
  • Undertake a Pre-training Review to document previous work experience and qualifications and assess suitability for the course
  • Complete a Core Skills Profile for Adults (CSPA) test to ensure the required language, literacy and numeracy levels are met for the course

It is strongly recommended, that applicants have the following:

  • Certificate IV in Travel and Tourism or other related field
  • 2 years practical experience in Travel and Tourism or related field.
Core Units
Manage diversity in the workplace
Source and use information on the tourism and travel industry
Enhance customer service experiences
Develop and manage quality customer service practices
Manage conflict
Interpret financial information
Manage finances within a budget
Prepare and monitor budgets
Lead and manage people
Monitor work operations
Establish and conduct business relationships
Implement and monitor work health and safety practices
Elective Units
Manage meetings
Make a presentation
Implement and monitor environmentally sustainable work practices
Write complex documents
Access and interpret product information
Provide advice on Australian destinations
Sell tourism products and services
Prepare quotations
Process reservations
Provide visitor information
Research and comply with regulatory requirements
Monitor staff performance
Manage projects
Coordinate marketing activities
Obtain and manage sponsorship

Assessment methods may include:

  • Written
  • Practical assessments
  • Portfolio

Students will be required to purchase online resources and have access to internet and computer.

Audrey Ash

It is important that students commit to all course requirements, including study and assessments the student may need to complete outside their normal training sessions.

You are encouraged to attend all face-to-face sessions and participate in webinars

If you need any further clarification of the information provided please contact one of our client service officers on 1300 468 233 who can assist you or click Enquire Now.

As an enrolled student at GOTAFE you may access a wide range of academic support services to assist you to meet the academic challenges of your course from our Learning Support Unit.

As an enrolled student at GOTAFE you will be welcome to access a variety of non-academic support services from the Student Welfare Unit. These services are designed to best support you to successfully complete your course.

Services include on campus supports and remote supports

  • Counselling
  • employment information
  • careers
  • activities etc.

Learn more about support services

Refer to the Student Handbook for information regarding Learner’s Rights Student Handbook.

Further information is provided at course induction.

Please note: Eligible individuals who wish to access a government subsidised place, must participate in a Pre-training Review. This will consider your:

  • Aspirations/career goals
  • Educational attainment and capability
  • Literacy and numeracy skills
  • Suitability for Recognition for Prior Learning (RPL) and Credit Transfer

Enrolment in general public entry courses will require a selection interview. Please call 1300 468 233 to enquire further.

Skills Recognition is an assessment only process that may result in credits towards a part or full qualification. There is no formal training involved, although you may choose to complete further training as a result of the assessment process.

You can apply for Skills Recognition before you enrol in the qualification you are seeking. You can apply for Skills Recognition through one or both of the following processes:

  • Credit Transfer for formal training that might be equivalent to a new qualification or partial qualification
  • Recognition of Prior Learning (RPL) for people who have relevant and current skills and knowledge that they have gained through non-formal or informal learning i.e. work or life experience.

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