Certificate III in Tourism



Subsidised Standard:


Subsidised Standard (Concession):


Subsidised Trainee:


Subsidised Trainee (Concession):


Full Fee:


Course Materials:


Student Services Fees (per year):




Shepparton - Fryers Street

Wallan - High Street

Delivery Mode

On Campus


Course Overview

The Certificate III in Tourism provides a pathway to a career in a range of tourism industry sectors.

You'll learn skills in everything from customer service and tour presentation, to preparing quotations and managing event registrations.

Choose a focus in either Events or Hospitality, and build a specialised skill set that will set you up for success in your career.

This course is available as part of the Free TAFE scheme for eligible students.

Career Pathways

This course prepares you to work in the Tourism industry. Roles you may be eligible for include:

  • Adventure Tourism Guide
  • Cellar Door Salesperson
  • Customer Service Agent
  • Tour Coordinator
  • Museum Attendant
  • Visitor Information Officer

Further Study

After graduating, you might like to undertake further study in the SIT40116 Certificate IV in Travel and Tourism.

Course Dates & Times

Shepparton - Fryers Street

On Campus Public, Starts Monday 9th March, 2 days a week, 9am - 4pm / 2020

On Campus Public, 2 days a week, 9am - 4pm / 2020

Wallan - High Street

On Campus Public, Starts Monday 13th July, 2 days a week x 5.5hrs / 2020

Fee Information

1. Subsidised Standard: $2,398.00

2. Subsidised Standard (Concession): $480.00

3. Subsidised Trainee: $3,836.00

4. Subsidised Trainee (Concession): $764.00

5. Full Fee: $6,394.00

Course Materials: $266.00

Student Services Fees (per year): $70.00

The student tuition fees as published are subject to change given individual circumstances at enrolment. Please note all fees and charges are correct at time of publication for 2020 and may change without notice.

Students will be invoiced for the components of the course that they are enrolled into for each year or semester.

Material fees cover costs associated with the following where applicable, and not limited to:

- Classroom activity consumables, handouts and booklets
- E-Learning resources and associated license access fees
- Excursions

Additionally some courses require students to purchase or supply text books, kits, tools, uniforms and personal protection equipment. Some specific materials may be purchased through the GOTAFE Bookshop. A full list with associated costs will be provided to you at your course information session or during the pre-training review Interview.

All students are required to pay an annual Student Services Fee (SSF) of $70.00. The Student Services Fee contributes to the provision of student engagement, learning and support services. SSF does not apply to short course participants.

Further details on fees available

Entry Requirements

Training package entry requirements

There are no training package entry requirements for this qualification.

GOTAFE preferred entry requirements

Before being accepted into the course applicants must:

  • Attend an interview
  • Undertake a Pre-training Review to document previous work experience and qualifications and assess suitability for the course
  • Complete a Core Skills Profile for Adults (CSPA) test to ensure the required language, literacy and numeracy levels are met for the course

Course Study Units

Core Units
SITTIND001 - Source and use information on the tourism and travel industry
SITXCCS006 - Provide service to customers
SITXCOM002 - Show social and cultural sensitivity
SITXWHS001 - Participate in safe work practices
Elective Units
BSBSUS201 - Participate in environmentally sustainable work practices
BSBWOR203 - Work effectively with others
ICTWEB201 - Use social media tools for collaboration and engagement
SITEEVT002 - Process and monitor event registrations
SITEEVT003 - Coordinate on-site event registrations
SITEEVT004 - Provide event staging support
SITHFAB002 - Provide responsible service of alcohol
SITHFAB003 - Operate a bar
SITHFAB004 - Prepare and serve non-alcoholic beverages
SITHFAB005 - Prepare and serve espresso coffee
SITHFAB007 - Serve food and beverage
SITHFAB010 - Prepare and serve cocktails
SITTGDE005 - Prepare and present tour commentaries or activities
SITTTSL002 - Access and interpret product information
SITTTSL004 - Provide advice on Australian destinations
SITTTSL005 - Sell tourism products and services
SITTTSL006 - Prepare quotations
SITXCCS002 - Provide visitor information
SITXFIN001 - Process financial transactions
SITXFSA001 - Use hygienic practices for food safety
SITXHRM001 - Coach others in job skills
SITXWHS002 - Identify hazards, assess and control safety risks

Assessment Methods

Assessment methods may include:

  • Written
  • Practical assessments
  • Portfolio

Additional Information

Students will be required to purchase online resources and a Restaurant Uniform.

Course Co-ordinator

Meliah Clarke

Attendance & Commitment

It is important that students commit to all course requirements, including study and assessments the student may need to complete outside their normal training sessions.

Classes will operate in accordance to the given timetable.

Students are encouraged to attend all face-to-face sessions and participate in any extra activities, including webinars, excursion major events off and on campus, which may include nights and weekends.

Trainees are enrolled full time and complete the course over a 3 year period.

On Campus students complete the course part time over a 12 month period and attend classes 3 days a week.

Where to From Here

If you need any further clarification of the information provided please contact one of our client service officers on 1300 468 233 who can assist you or submit an enquiry through our website now and one of the team will be in touch.

Educational Support Services

As an enrolled student at GOTAFE you may access a wide range of academic support services to assist you to meet the academic challenges of your course from our Learning Support Unit.

Student Support

As an enrolled student at GOTAFE you will be welcome to access a variety of non-academic support services from the Student Welfare Unit. These services are designed to best support you to successfully complete your course.

Services include on campus supports and remote supports

  • Counselling
  • employment information
  • careers
  • activities etc.

Learn more about support services

Learner's Rights

Refer to the Student Handbook for information regarding Learner’s Rights Student Handbook.

Further information is provided at course induction.


Please note: Eligible individuals who wish to access a government subsidised place, must participate in a Pre-training Review. This will consider your:

  • Aspirations/career goals
  • Educational attainment and capability
  • Literacy and numeracy skills
  • Suitability for Recognition for Prior Learning (RPL) and Credit Transfer

Enrolment in general public entry courses will require a selection interview. Please call 1300 468 233 to enquire further.

Skills Recognition

Skills Recognition is an assessment only process that may result in credits towards a part or full qualification. There is no formal training involved, although you may choose to complete further training as a result of the assessment process.

You can apply for Skills Recognition before you enrol in the qualification you are seeking. You can apply for Skills Recognition through one or both of the following processes:

  • Credit Transfer for formal training that might be equivalent to a new qualification or partial qualification
  • Recognition of Prior Learning (RPL) for people who have relevant and current skills and knowledge that they have gained through non-formal or informal learning i.e. work or life experience.