Your web browser may not be properly supported. To use this site and all of its features, we recommend using the latest versions of Chrome, Safari or Firefox

Certificate III in Tourism


Apply Now

Certificate III in Tourism – SIT30116

Apply Now

Course Overview

The Certificate III in Tourism provides a pathway to a career in a range of tourism industry sectors.

You'll learn skills in everything from customer service and tour presentation, to preparing quotations and managing event registrations.

Choose a focus in either Events or Hospitality, and build a specialised skill set that will set you up for success in your career.

This course is available as part of the Free TAFE scheme for eligible students.

Career Pathways

This course prepares you to work in the Tourism industry. Roles you may be eligible for include:

  • Adventure Tourism Guide
  • Cellar Door Salesperson
  • Customer Service Agent
  • Tour Coordinator
  • Museum Attendant
  • Visitor Information Officer

Further Study

After graduating, you might like to undertake further study in the SIT40116 Certificate IV in Travel and Tourism.

Course Dates & Times

Seymour - Wallis Street

On Campus Public, Starts Tue 4th Feb, 2 days a week x 5.5hrs / 2020

On Campus Public, Starts Tuesday 7th July, 2 days a week x 5.5hrs / 2020

Shepparton - Fryers Street

On Campus Public, Starts Monday 24th Feb, 3 days, 9am - 4pm / 2020

Fee Information

1. Subsidised Standard
2. Subsidised Standard (Concession)
3. Subsidised Trainee
4. Subsidised Trainee (Concession)
5. Full Fee
Course Materials

The student tuition fees as published are subject to change given individual circumstances at enrolment. Please note all fees and charges are correct at time of publication for 2019 and may change without notice. 2020 fees are yet to be published.

Students will be invoiced for the components of the course that they are enrolled into for each year or semester.

Material fees cover costs associated with the following where applicable, and not limited to:

  • Classroom activity consumables, handouts and booklets
  • E-Learning resources and associated license access fees
  • Excursions

Additionally some courses require students to purchase or supply text books, kits, tools, uniforms and personal protection equipment. Some specific materials may be purchased through the GOTAFE Bookshop. A full list with associated costs will be provided to you at your course information session or during the pre-training review Interview.

Training package entry requirements

There are no training package entry requirements for this qualification.

GOTAFE preferred entry requirements

Before being accepted into the course applicants must:

  • Attend an interview
  • Undertake a Pre-training Review to document previous work experience and qualifications and assess suitability for the course
  • Complete a Core Skills Profile for Adults (CSPA) test to ensure the required language, literacy and numeracy levels are met for the course
Core Units
Source and use information on the tourism and travel industry
Provide service to customers
Show social and cultural sensitivity
Participate in safe work practices
Elective Units
Participate in environmentally sustainable work practices
Work effectively with others
Use social media tools for collaboration and engagement
Process and monitor event registrations
Coordinate on-site event registrations
Provide event staging support
Provide responsible service of alcohol
Operate a bar
Prepare and serve non-alcoholic beverages
Prepare and serve espresso coffee
Serve food and beverage
Prepare and serve cocktails
Prepare and present tour commentaries or activities
Operate online information systems
Access and interpret product information
Provide advice on Australian destinations
Sell tourism products and services
Prepare quotations
Provide visitor information
Process financial transactions
Use hygienic practices for food safety
Coach others in job skills
Receive and store stock
Identify hazards, assess and control safety risks

Assessment methods may include:

  • Written
  • Practical assessments
  • Portfolio

Students will be required to purchase online resources and a Restaurant Uniform.

Meliah Clarke

It is important that students commit to all course requirements, including study and assessments the student may need to complete outside their normal training sessions.

Classes will operate in accordance to the given timetable.

Students are encouraged to attend all face-to-face sessions and participate in any extra activities, including webinars, excursion major events off and on campus, which may include nights and weekends.

Trainees are enrolled full time and complete the course over a 3 year period.

On Campus students at Seymour complete the course part time over a 12 month period and attend classes 2 days a week.

On Campus students at Shepparton complete the course part time over a 12 month period and attend classes 3 days a week.

If you need any further clarification of the information provided please contact one of our client service officers on 1300 468 233 who can assist you or click Enquire Now.

As an enrolled student at GOTAFE you may access a wide range of academic support services to assist you to meet the academic challenges of your course from our Learning Support Unit.

As an enrolled student at GOTAFE you will be welcome to access a variety of non-academic support services from the Student Welfare Unit. These services are designed to best support you to successfully complete your course.

Services include on campus supports and remote supports

  • Counselling
  • employment information
  • careers
  • activities etc.

Learn more about support services

Refer to the Student Handbook for information regarding Learner’s Rights Student Handbook.

Further information is provided at course induction.

Please note: Eligible individuals who wish to access a government subsidised place, must participate in a Pre-training Review. This will consider your:

  • Aspirations/career goals
  • Educational attainment and capability
  • Literacy and numeracy skills
  • Suitability for Recognition for Prior Learning (RPL) and Credit Transfer

Enrolment in general public entry courses will require a selection interview. Please call 1300 468 233 to enquire further.

Skills Recognition is an assessment only process that may result in credits towards a part or full qualification. There is no formal training involved, although you may choose to complete further training as a result of the assessment process.

You can apply for Skills Recognition before you enrol in the qualification you are seeking. You can apply for Skills Recognition through one or both of the following processes:

  • Credit Transfer for formal training that might be equivalent to a new qualification or partial qualification
  • Recognition of Prior Learning (RPL) for people who have relevant and current skills and knowledge that they have gained through non-formal or informal learning i.e. work or life experience.

Browse other courses

Certificate IV in Travel and Tourism (SIT40116)

Study a Tourism course from GOTAFE and live your dream holiday every day of your career.

Advanced Diploma of Travel and Tourism Management (SIT60116)

Boost your career and satisfy the travel bug with the Advanced Diploma of Travel and Tourism Management from GOTAFE.

Diploma of Event Management (SIT50316)

Take your natural talent for event planning to the next level with the Diploma of Event Management.