Certificate III in Individual Support


Course Length

Full time:

10 months


Subsidised Standard:


Subsidised Standard (Concession):


Subsidised Trainee:


Subsidised Trainee (Concession):


Full Fee:


Course Materials:


Student Services Fees (per year):




Benalla - Samaria Road

Seymour - Wallis Street

Shepparton - Fryers Street

Wangaratta - Docker Street

Delivery Mode

School Based Apprenticeship



Course Overview

Make a real difference in someone's life by becoming an individual support worker. The Certificate III in Individual Support gives you the tools and knowledge to support and care for older people and those in vulnerable situations.

You'll learn how to provide one-on-one support through individualised plans for the elderly or people living with a disability. You'll also learn strategies and techniques for supporting people with dementia, and how to deliver care in a palliative setting.

You'll have the opportunity to practice your skills during placements, so you'll graduate ready to make a difference.

This course is available as part of the Free TAFE scheme for eligible students.

Studying during COVID-19 Restrictions

We’ve had to make adjustments to how our courses are delivered due to the restrictions imposed by COVID-19. This means that we’re currently offering a combination of delivery modes including online and flexible learning and, where we can, on-campus classes with strict social distancing in place.

Career Pathways

This course prepares you for a role in community support industries, such as aged care, accommodation support, respite care, and home care assistance, in roles such as:

  • Personal Care Attendant
  • Accommodation Support Worker
  • Home Care Assistant
  • In-Home Respite Worker
  • Support Worker

Working in this industry, you will provide both emotional and physical support to your clients. You'll have the skills to work across a number of settings, including disability support, aged care, and palliative care.

Further Study

After graduating, you might like to undertake further study in the:

Course Dates & Times

Benalla - Samaria Road

Blended - Starts on 08/02/2021 - Mon & Tues - 9am to 4pm/2021

Blended - Starts on 14/07/2021 - Wed & Thur - 9am to 4pm/2021

Seymour - Wallis Street

Blended - Starts on 10/02/2021 - Wed & Thur - 9am to 4pm/2021

Blended - Starts on 12/07/2021 - Mon & Tues - 9am to 4pm/2021

Shepparton - Fryers Street

Blended - Starts on 10/02/2021 - Wed & Thur - 9am to 4pm/2021

Blended - Starts on 12/07/2021 - Mon & Tues - 9am to 4pm/2021

Wangaratta - Docker Street

Blended - Starts on 10/02/2021 - Wed & Thur - 9am to 4pm/2021

Blended - Starts on 12/07/2021 - Mon & Tues - 9am to 4pm/2021

Fee Information

1. Subsidised Standard: $3,303.00

2. Subsidised Standard (Concession): $658.00

3. Subsidised Trainee: $3,339.00

4. Subsidised Trainee (Concession): $665.00

5. Full Fee: $5,084.00

Course Materials: $265.00

Student Services Fees (per year): $70.00

The student tuition fees as published are subject to change given individual circumstances at enrolment. Please note all fees and charges are correct at time of publication for 2021 and may change without notice.

Students will be invoiced for the components of the course that they are enrolled into for each year or semester.

Material fees cover costs associated with the following where applicable, and not limited to:

  • Classroom activity consumables, handouts and booklets
  • E-Learning resources and associated license access fees
  • Excursions

Additionally some courses require students to purchase or supply text books, kits, tools, uniforms and personal protection equipment. Some specific materials may be purchased through the GOTAFE Bookshop. A full list with associated costs will be provided to you at your course information session or during the pre-training review Interview.

All students are required to pay an annual Student Services Fee (SSF) of $70.00. The Student Services Fee contributes to the provision of student engagement, learning and support services. SSF does not apply to short course participants.

Further details on fees available

Entry Requirements

Training package entry requirements

There are no training package entry requirements for this qualification.

GOTAFE preferred entry requirements

Before being accepted into the course applicants must:

  • Attend an interview.
  • Undertake a Pre-training Review to document previous work experience and qualifications and assess suitability for the course.
  • Complete a Core Skills Profile for Adults (CSPA) test to ensure the required language, literacy and numeracy levels are met for the course.
  • Trainees/School-based apprentices: Please apply through an Apprenticeship Network Provider with your employer to organise your apprenticeship/traineeship contract prior to applying for this course.

Applicants will also need:

  • A current National Police Check
  • A current Working With Children’s Check
  • A First Aid Certificate as well as serum levels
  • Up-to-date immunisations prior to practical placement

Course Study Units

Core Units
CHCCCS015 - Provide individualised support
CHCCCS023 - Support independence and wellbeing
CHCCOM005 - Communicate and work in health or community services
CHCDIV001 - Work with diverse people
CHCLEG001 - Work legally and ethically
HLTAAP001 - Recognise healthy body systems
HLTWHS002 - Follow safe work practices for direct client care
Elective Units
CHCAGE001 - Facilitate the empowerment of older people
CHCAGE004 - Implement interventions with older people at risk
CHCAGE005 - Provide support to people living with dementia
CHCCCS011 - Meet personal support needs
CHCCCS021 - Respond to suspected abuse
CHCCCS025 - Support relationships with carers and families
CHCDIS001 - Contribute to ongoing skills development using a strengths-based approach
CHCDIS002 - Follow established person-centred behaviour supports
CHCDIS003 - Support community participation and social inclusion
CHCDIS007 - Facilitate the empowerment of people with disability
CHCHCS001 - Provide home and community support services
CHCPAL001 - Deliver care services using a palliative approach

Assessment Methods

Assessment methods may include:

  • Case studies
  • Knowledge tests/quizzes
  • Presentations
  • Projects
  • Research and reports
  • Roleplay/simulated assessments
  • Workplace observation/demonstration

Additional Information

Computer access and reliable internet services are necessary. A licence and car to be able to get to work placement are also required.

Course Co-ordinator

Emma Williamson
Campus: Wangaratta, Benalla, Murrindindi

Andrea Steele
Campus: Shepparton, Seymour and Echuca

Attendance & Commitment

It is important that students commit to all course requirements, including study and assessments the student may need to complete outside their normal training sessions.

You are encouraged to attend all face-to-face sessions and participate in any extra activities, including webinars, excursion major events off and on campus, which may include nights and weekends.

Due to its demanding nature, the course requires a high level of commitment. Applicants who are considering undertaking the program should make sure that they are free of other commitments while they study. Students will be expected to commit additional time on top of classroom hours to complete self-directed learning, reading, research and assessment requirements including preparation for practical placement.

Learners undertake a practical component which requires them to complete practical experience hours within the workplace. 120 hours (over two blocks) of clinical placement is sequenced throughout the training period.

Where to From Here

If you need any further clarification of the information provided please contact one of our client service officers on 1300 468 233 who can assist you or submit an enquiry through our website now and one of the team will be in touch.

Educational Support Services

As an enrolled student at GOTAFE you may access a wide range of academic support services to assist you to meet the academic challenges of your course from our Learning Support Unit.

Student Support

As an enrolled student at GOTAFE you will be welcome to access a variety of non-academic support services from the Student Welfare Unit. These services are designed to best support you to successfully complete your course.

Services include on campus supports and remote supports

  • Counselling
  • employment information
  • careers
  • activities etc.

Learn more about support services

Learner's Rights

Refer to the Student Handbook for information regarding Learner’s Rights Student Handbook.

Further information is provided at course induction.


Please note: Eligible individuals who wish to access a government subsidised place, must participate in a Pre-training Review. This will consider your:

  • Aspirations/career goals
  • Educational attainment and capability
  • Literacy and numeracy skills
  • Suitability for Recognition for Prior Learning (RPL) and Credit Transfer

Enrolment in general public entry courses will require a selection interview. Please call 1300 468 233 to enquire further.

Skills Recognition

Skills Recognition is an assessment only process that may result in credits towards a part or full qualification. There is no formal training involved, although you may choose to complete further training as a result of the assessment process.

You can apply for Skills Recognition before you enrol in the qualification you are seeking. You can apply for Skills Recognition through one or both of the following processes:

  • Credit Transfer for formal training that might be equivalent to a new qualification or partial qualification
  • Recognition of Prior Learning (RPL) for people who have relevant and current skills and knowledge that they have gained through non-formal or informal learning i.e. work or life experience.