Certificate III in Health Support Services


Course Length

Part time:

10 months


Subsidised Standard:


Subsidised Standard (Concession):


Subsidised Trainee:


Subsidised Trainee (Concession):


Full Fee:


Course Materials:


Student Services Fees (per year):


Delivery Mode


Course Overview

The Certificate III in Health Support Services is the recognised qualification to become a qualified Health Support Worker.

You'll gain advanced skills across a range of specialty streams, and will learn to provide support for the effective functioning of health services.

Please note: health support workers do not deliver direct care to clients.

Studying during COVID-19 Restrictions

We’ve had to make adjustments to how our courses are delivered due to the restrictions imposed by COVID-19. This means that we’re currently offering a combination of delivery modes including online and flexible learning and, where we can, on-campus classes with strict social distancing in place.

Career Pathways

This course prepares you to work in the Health and Community Services Industry. Roles you may be eligible for include:

  • Orderly
  • Ward Assistant
  • Patient Support Assistant
  • Operating Theatre Technician
  • Ward Clerk
  • Hospital Cleaner
  • Food Service Worker
  • Hospital Maintenance Worker
  • Hospital Laundry Operator

Working in this industry may involve some shift work. Work can be within a multidisciplinary health care team, and carried out under supervision. Roles within this area may require the use of some discretion and judgement.

Further Study

After gaining the Qualification of HLT33215 Certificate III In Health Support Services, you might wish to undertake further study in the CHC43015 Certificate IV in Ageing Support, CHC43115 Certificate IV in Disability, HLT42512 Certificate IV in Allied Health Assistance or CHC43415 Certificate IV Leisure and Health.

Fee Information

1. Subsidised Standard: $2,381.00

2. Subsidised Standard (Concession): $475.00

3. Subsidised Trainee: $2,394.00

4. Subsidised Trainee (Concession): $479.00

5. Full Fee: $2,856.00

Course Materials: $155.00

Student Services Fees (per year): $70.00

The student tuition fees as published are subject to change given individual circumstances at enrolment. Please note all fees and charges are correct at time of publication for 2021 and may change without notice.

Students will be invoiced for the components of the course that they are enrolled into for each year or semester.

Material fees cover costs associated with the following where applicable, and not limited to:

  • Classroom activity consumables, handouts and booklets
  • E-Learning resources and associated license access fees
  • Excursions

Additionally some courses require students to purchase or supply text books, kits, tools, uniforms and personal protection equipment. Some specific materials may be purchased through the GOTAFE Bookshop. A full list with associated costs will be provided to you at your course information session or during the pre-training review Interview.

All students are required to pay an annual Student Services Fee (SSF) of $70.00. The Student Services Fee contributes to the provision of student engagement, learning and support services. SSF does not apply to short course participants.

Further details on fees available

Entry Requirements

Training package entry requirements

There are no training package entry requirements for this qualification.

GOTAFE preferred entry requirements

Before being accepted into the course applicants must:

  • Attend an interview
  • Undertake a Pre-training Review to document previous work experience and qualifications and assess suitability for the course
  • Complete a Core Skills Profile for Adults (CSPA) test to ensure the required language, literacy and numeracy levels are met for the course
  • Have a current Police Check and Working with Children Check
  • Immunizations for for working in Health ( Hep B immunity)

Course Study Units

Core Units
BSBWOR301 - Organise personal work priorities and development
CHCCOM005 - Communicate and work in health or community services
CHCDIV001 - Work with diverse people
HLTINF001 - Comply with infection prevention and control policies and procedures
HLTWHS001 - Participate in workplace health and safety
HLTWHS005 - Conduct manual tasks safely
Elective Units
AHCCHM304A - Transport, handle and store chemicals
CHCCCS002 - Assist with movement
CHCCCS012 - Prepare and maintain beds
CHCCCS020 - Respond effectively to behaviours of concern
CHCCCS026 - Transport individuals
CPPCLO3016A - Wash furniture and fittings
HLTFSE001 - Follow basic food safety practices
HLTFSE005 - Apply and monitor food safety requirements
SITXFSA101 - Use hygienic practices for food safety

Assessment Methods

Assessment methods may include:

  • Knowledge tests
  • Projects
  • Work observation evidence
  • Demonstration
  • Simulations
  • Exams

Course Co-ordinator

Jen Woods

Attendance & Commitment

It is important that students commit to all course requirements, including study and assessments the student may need to complete outside their normal training sessions.

Students are encouraged to attend all face-to-face sessions and participate in work placement.

Where to From Here

If you need any further clarification of the information provided please contact one of our client service officers on 1300 468 233 who can assist you or submit an enquiry through our website now and one of the team will be in touch.

Educational Support Services

As an enrolled student at GOTAFE you may access a wide range of academic support services to assist you to meet the academic challenges of your course from our Learning Support Unit.

Student Support

As an enrolled student at GOTAFE you will be welcome to access a variety of non-academic support services from the Student Welfare Unit. These services are designed to best support you to successfully complete your course.

Services include on campus supports and remote supports

  • Counselling
  • employment information
  • careers
  • activities etc.

Learn more about support services

Learner's Rights

Refer to the Student Handbook for information regarding Learner’s Rights Student Handbook.

Further information is provided at course induction.


Please note: Eligible individuals who wish to access a government subsidised place, must participate in a Pre-training Review. This will consider your:

  • Aspirations/career goals
  • Educational attainment and capability
  • Literacy and numeracy skills
  • Suitability for Recognition for Prior Learning (RPL) and Credit Transfer

Enrolment in general public entry courses will require a selection interview. Please call 1300 468 233 to enquire further.

Skills Recognition

Skills Recognition is an assessment only process that may result in credits towards a part or full qualification. There is no formal training involved, although you may choose to complete further training as a result of the assessment process.

You can apply for Skills Recognition before you enrol in the qualification you are seeking. You can apply for Skills Recognition through one or both of the following processes:

  • Credit Transfer for formal training that might be equivalent to a new qualification or partial qualification
  • Recognition of Prior Learning (RPL) for people who have relevant and current skills and knowledge that they have gained through non-formal or informal learning i.e. work or life experience.