Your web browser may not be properly supported. To use this site and all of its features, we recommend using the latest versions of Chrome, Safari or Firefox

Certificate III in Health Support Services


Apply Now

Certificate III in Health Support Services – HLT33215

Apply Now
Home> . . .> Study Areas> Health & Community> Health & Nursing> Certificate III in Health Support Services

Course Overview

The Certificate III in Health Support Services is the recognised qualification to become a qualified Health Support Worker.

You'll gain advanced skills across a range of specialty streams, and will learn to provide support for the effective functioning of health services.

This course is delivered as a Traineeship.

Career Pathways

This course prepares you to work in the Health and Community Services Industry. Roles you may be eligible for include:

  • Orderly
  • Ward Assistant
  • Patient Support Assistant
  • Operating Theatre Technician
  • Ward Clerk
  • Hospital Cleaner
  • Food Service Worker
  • Hospital maintenance Worker
  • Hospital Laundry Operator

Further Study

After graduating, you might like to undertake further study in the CHC43015 Certificate IV in Ageing Support, CHC43115 Certificate IV in Disability, HLT43015 Certificate IV in Allied Health Assistance or CHC43415 Certificate IV Leisure and Health.

Course Dates & Times

Shepparton - Fryers Street

HLT33215 - Semester 2

Wangaratta - Docker Street

HLT33215 - Traineeship

Fee Information

1. Subsidised Trainee
2. Subsidised Trainee (Concession)
Course Materials

The student tuition fees as published are subject to change given individual circumstances at enrolment. Please note all fees and charges are correct at time of publication for 2020 and may change without notice.

Students will be invoiced for the components of the course that they are enrolled into for each year or semester.

Material fees cover costs associated with the following where applicable, and not limited to:

- Classroom activity consumables, handouts and booklets
- E-Learning resources and associated license access fees
- Excursions

Additionally some courses require students to purchase or supply text books, kits, tools, uniforms and personal protection equipment. Some specific materials may be purchased through the GOTAFE Bookshop. A full list with associated costs will be provided to you at your course information session or during the pre-training review Interview.

Training package entry requirements

There are no training package entry requirements for this qualification.

GOTAFE preferred entry requirements

Before being accepted into the course applicants must:

  • Attend an interview
  • Undertake a Pre-training Review to document previous work experience and qualifications and assess suitability for the course
  • Complete a Core Skills Profile for Adults (CSPA) test to ensure the required language, literacy and numeracy levels are met for the course
  • Please apply through the Apprenticeship Network Provider ( with your employer to organise your traineeship contract prior to applying for this course.
Core Units
Organise personal work priorities and development
Communicate and work in health or community services
Work with diverse people
Comply with infection prevention and control policies and procedures
Participate in workplace health and safety
Conduct manual tasks safely
Elective Units
Transport, handle and store chemicals
Assist with movement
Prepare and maintain beds
Respond effectively to behaviours of concern
Transport individuals
Wash furniture and fittings
Follow basic food safety practices
Apply and monitor food safety requirements
Prepare foods suitable for a range of client groups
Use hygienic practices for food safety

Assessment methods may include:

  • Knowledge tests
  • Projects
  • Work observation evidence
  • Demonstration
  • Simulations
  • Exams

Anne Cowton

It is important that students commit to all course requirements, including study and assessments the student may need to complete outside their normal training sessions.

Students are encouraged to attend all face-to-face sessions and participate in webinars.

Students will be expected to meet employer based employment requirements E.g. uniform, appropriate footwear to meet OH&S standards.

If you need any further clarification of the information provided please contact one of our client service officers on 1300 468 233 who can assist you or click Enquire Now.

As an enrolled student at GOTAFE you may access a wide range of academic support services to assist you to meet the academic challenges of your course from our Learning Support Unit.

As an enrolled student at GOTAFE you will be welcome to access a variety of non-academic support services from the Student Welfare Unit. These services are designed to best support you to successfully complete your course.

Services include on campus supports and remote supports

  • Counselling
  • employment information
  • careers
  • activities etc.

Learn more about support services

Refer to the Student Handbook for information regarding Learner’s Rights Student Handbook.

Further information is provided at course induction.

Please note: Eligible individuals who wish to access a government subsidised place, must participate in a Pre-training Review. This will consider your:

  • Aspirations/career goals
  • Educational attainment and capability
  • Literacy and numeracy skills
  • Suitability for Recognition for Prior Learning (RPL) and Credit Transfer

Enrolment in general public entry courses will require a selection interview. Please call 1300 468 233 to enquire further.

Skills Recognition is an assessment only process that may result in credits towards a part or full qualification. There is no formal training involved, although you may choose to complete further training as a result of the assessment process.

You can apply for Skills Recognition before you enrol in the qualification you are seeking. You can apply for Skills Recognition through one or both of the following processes:

  • Credit Transfer for formal training that might be equivalent to a new qualification or partial qualification
  • Recognition of Prior Learning (RPL) for people who have relevant and current skills and knowledge that they have gained through non-formal or informal learning i.e. work or life experience.

Browse other courses

Oral Medications Safety Refresher Workshop (SC0MEREF19)

This workshop is a refresher course for Merriwa disability workers who assist clients to self-administer oral medications.

Provide First Aid - Flexible (SC3FDAID19)

Provide First Aid Flexible is a one-day, fast-paced refresher course for people who are already trained in First Aid.

Provide first aid (SC3FTAID19)

Provide First Aid is a recognised course that allows you to gain a First Aid qualification. Learn more about this course from GOTAFE today.