Certificate II in Community Services

CHC22015

Course Length

Part time:

10 months

Contact Hours

Part time:

1 day per week

Cost

Subsidised Trainee:

$1,046.00

Subsidised Trainee (Concession):

$208.00

Course Materials:

$117.00

Student Services Fees (per year):

$70.00

Campuses

Shepparton - Fryers Street

Delivery Mode

Blended

VETDSS

Course Overview

The Certificate II in Community Services is the recognised qualification to become an introductory worker in the Community Services sector.

You'll learn key skills in working with a diverse range of clients, building trust through effective communication, identifying and responding to young people at risk, and managing first aid and safety in the workplace.

This diverse skill set with prepare you for entry into the workforce, and will make you an attractive candidate for a range of roles within the Community Services sector.

Studying during COVID-19 Restrictions

We've had to make adjustments to how our courses are delivered due to the restrictions imposed by COVID-19. This means that we're currently offering a combination of delivery modes including online and flexible learning and, where we can, on-campus classes with strict social distancing in place.

Career Pathways

The Certificate II in Community Services prepares you for roles as a Personal Care Assistant, Support Worker, Home Helper, Personal Care Giver, and other roles.

Working in this industry, you'll be the first point of contact to assist individuals to meet their immediate needs. Your role could involve client transport, organising events, administration, reporting, and many more activities.

Further Study

After successful completion of this course you may wish to pursue further training and complete the CHC32015 Certificate III in Community Services or the CHC42015 Certificate IV in Community Services.

Course Dates & Times

Shepparton - Fryers Street

VETDSS - Wednesday 2nd February, 9am - 3pm / 2022

Fee Information

1. Subsidised Trainee: $1,046.00

2. Subsidised Trainee (Concession): $208.00

Course Materials: $117.00

Student Services Fees (per year): $70.00

The student tuition fees as published are subject to change given individual circumstances at enrolment. Please note all fees and charges are correct at time of publication for 2021 and may change without notice.

Students will be invoiced for the components of the course that they are enrolled into for each year or semester.

Material fees cover costs associated with the following where applicable, and not limited to:

  • Classroom activity consumables, handouts and booklets
  • E-Learning resources and associated license access fees
  • Excursions

Additionally some courses require students to purchase or supply text books, kits, tools, uniforms and personal protection equipment. Some specific materials may be purchased through the GOTAFE Bookshop. A full list with associated costs will be provided to you at your course information session or during the pre-training review Interview.

All students are required to pay an annual Student Services Fee (SSF) of $70.00. The Student Services Fee contributes to the provision of student engagement, learning and support services. SSF does not apply to short course participants.

Further details on fees available

Entry Requirements

Training package entry requirements

There are no training package entry requirements for this qualification.

GOTAFE preferred entry requirements

Before being accepted into the course applicants must:

  • For studying this course through VETDSS, please ask your School's VET coordinator or Careers advisor to apply for this course.

Course Study Units

Core Units
BSBWOR202 - Organise and complete daily work activities
CHCCOM001 - Provide first point of contact
CHCCOM005 - Communicate and work in health or community services
CHCDIV001 - Work with diverse people
HLTWHS001 - Participate in workplace health and safety
Elective Units
BSBWOR201 - Manage personal stress in the workplace
CHCDIV002 - Promote Aboriginal and/or Torres Strait Islander cultural safety
FSKWTG09 - Write routine workplace texts
HLTWHS002 - Follow safe work practices for direct client care
HLTWHS006 - Manage personal stressors in the work environment

Assessment Methods

Assessment methods may include:

  • Written assessments
  • Role plays
  • Presentations
  • Practical demonstrations

Course Co-ordinator

Luke Falzon

Attendance & Commitment

It is important that students commit to all course requirements, including study and assessments the student may need to complete outside their normal training sessions.

Students are encouraged to attend all face-to-face sessions and participate in goLearn activities.

Educational Support Services

As an enrolled student at GOTAFE you may access a wide range of academic support services to assist you to meet the academic challenges of your course from our Learning Support Unit.

Learning support

A free and confidential service to help you build the foundation skills you need to be successful at TAFE. Improve your english language, maths and/or writing skills; enhance your computer, exam and study skills.

Learn more about our learning support services

Library

Our library team are passionate about supporting students to achieve their study goals. They have subject guides, referencing help, and online resources to assist you with you assessments.

Find how to reach out to our library in Shepparton

Jobs and study options

Our Skills and Jobs Centres can assist and talk through options for courses, careers, assistance with job applications and more.

Reach out to our Skills and Jobs Centres

Student Support

Whether you need support with time management, your mental health, grief and loss, a diagnosed disability, financial hardship, or any other challenge life through your way, we are here to help.

Support for personal issues

We have a dedicated team to ensure students have the help they need with personal issues impacting studies such as homelessness, family problems & setting up payment plans.

Find out how the Student Experience Team can help you

Disability support

Get access to the supports and adjustments you need for your disability or medical condition to be successful in your studies.

Seek support from our Equitable Learning Advisors

Counselling services

We offer free counselling services to help you work through life's challenges including grief and loss, mental health or relationships.

Learn about our Student Wellbeing Advisors

Learner's Rights

Refer to the Student Handbook for information regarding Learner’s Rights Student Handbook.

Further information is provided at course induction.

Enrolment

Please note: Eligible individuals who wish to access a government subsidised place, must participate in a Pre-training Review. This will consider your:

  • Aspirations/career goals
  • Educational attainment and capability
  • Literacy and numeracy skills
  • Suitability for Recognition for Prior Learning (RPL) and Credit Transfer

Enrolment in general public entry courses will require a selection interview. Please call 1300 468 233 to enquire further.

Skills Recognition

Skills Recognition is an assessment only process that may result in credits towards a part or full qualification. There is no formal training involved, although you may choose to complete further training as a result of the assessment process.

You can apply for Skills Recognition before you enrol in the qualification you are seeking. You can apply for Skills Recognition through one or both of the following processes:

  • Credit Transfer for formal training that might be equivalent to a new qualification or partial qualification
  • Recognition of Prior Learning (RPL) for people who have relevant and current skills and knowledge that they have gained through non-formal or informal learning i.e. work or life experience.