Certificate II in Community Services
CHC22015
Certificate II in Community Services - CHC22015
Course Overview
Get started in the Community Services sector with a Certificate II in Community Services.
Students will learn to work with a diverse range of clients, building trust through effective communication. Students will also learn key skills in identifying and responding to young people at risk and managing first aid and safety in the workplace.
This course is only delivered as part of GOTAFE’s VET Delivered to School Students (VDSS) program. Students interested in undertaking this course need to enrol through their school.
Careers & study pathways
Where can this course take me?
Roles graduates may be eligible for include:
- Personal Care Assistant
- Support Worker
- Home Helper
- Personal Care Giver
Further study
After successful completion of this course, graduates may wish to pursue further training and complete:
Course details
Study units
Take a look at some of the subjects you’ll be studying when you take this course.
This course requires a total of 9 units: 5 core and 4 elective.
Core units
5 unit(s)
- BSBWOR202 Organise and complete daily work activities
- CHCCOM001 Provide first point of contact
- CHCCOM005 Communicate and work in health or community services
- CHCDIV001 Work with diverse people
- HLTWHS001 Participate in workplace health and safety
Elective units
4 unit(s)
- BSBCMM211 Apply communication skills
- CHCCOM002 Use communication to build relationships
- CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety
- HLTAID010 Provide basic emergency life support
Attendance & commitment
VDSS blended delivery | 1-year course length | Part-time study load
Students are expected to:
- Attend on campus one day per week (Wedneday 9am - 4pm).
- Spend approximately 3 hours per week working through their course materials, research, revision, and completion of assessments.
- Attend a minimum of 80% of scheduled classes.
Assessment methods
Assessment methods may include:
- Short answer questions
- Written activities
- Observations
- Portfolios
- Knowledge assessments
- Simulations
- Role plays
Before you begin
Entry requirements
GOTAFE entry requirements
Before being accepted into the course applicants:
- Complete a Basic Key Skills Builder (BKSB) online test to ensure the required literacy & numeracy levels for the course are met.
- Undertake a Pre-training Review by interview to ensure the course suits their needs and aspirations, and that they are likely to complete the course successfully.
- Prospective VDSS students are required to apply through your School's VET coordinator or Careers advisor.
Technology requirements
Students must have:
- A laptop/computer with internet access.
- A digital camera or video camera for visual and audio assessment tasks.
Enrolment
Please note: Eligible individuals who wish to access a government-subsidised place, must participate in a Pre-training Review. This will consider your:
- Aspirations/career goals
- Educational attainment and capability
- Literacy and numeracy skills
- Suitability for Recognition for Prior Learning (RPL) and Credit Transfer
Skills recognition / Recognition of Prior Learning (RPL)
Skills Recognition is an assessment only process that may result in credits towards a part or full qualification. There is no formal training involved, although you may choose to complete further training as a result of the assessment process.
You can apply for Skills Recognition before you enrol in the qualification you are seeking. You can apply for Skills Recognition through one or both of the following processes:
- Credit Transfer for formal training that might be equivalent to a new qualification or partial qualification.
- Recognition of Prior Learning (RPL) for people who have relevant and current skills and knowledge that they have gained through non-formal or informal learning i.e. work or life experience.
Fees and payments
Student support
As an enrolled student at GOTAFE you may access a wide range of academic support services to assist you to meet the academic challenges of your course from our Learning Support Unit.
Learning support
A free and confidential service to help you build the foundation skills you need to be successful at TAFE. Improve your english language, maths and/or writing skills; enhance your computer, exam and study skills.
Learn more about our learning support services
Library
Our library team are passionate about supporting students to achieve their study goals. They have subject guides, referencing help, and online resources to assist you with you assessments.
Find how to reach out to our library in Shepparton
Jobs and study options
Our Skills and Jobs Centres can assist and talk through options for courses, careers, assistance with job applications and more.
Reach out to our Skills and Jobs Centres
Contingent Study Arrangements
Where a situation arises that prevents campus attendance (such as COVID restrictions, natural disasters, etc.) and it is deemed an appropriate response in protecting the health and safety of staff, students, and visitors, this course will adapt to alternative training arrangements, possibly using online methods of teaching and/or communication while students engage from home with their Trainers. Any required practical components of the course will be moved to a more appropriate time.
Whether you need support with time management, your mental health, grief and loss, a diagnosed disability, financial hardship, or any other challenge life throws your way, we are here to help.
Support for personal issues
We have a dedicated team to ensure students have the help they need with personal issues impacting studies such as homelessness, family problems & setting up payment plans.
Find out how the Student Experience Team can help you
Disability support
Get access to the supports and adjustments you need for your disability or medical condition to be successful in your studies.
Seek support from our Equitable Learning Advisors
Counselling services
We offer free counselling services to help you work through life's challenges including grief and loss, mental health or relationships.
Refer to the Student Handbook for information regarding Learner’s Rights Student Handbook.
Further information is provided at course induction.
This course is government accredited and has national recognition.
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