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Certificate III in Education Support


Certificate III in Education Support CHC30213

Course Overview

Get the skills to work in any school, with children or young people by studying the Certificate III in Education Support. Graduates could be working one-on-one with a student, or helping out in a class.

Participants will learn how to support the education, learning, and behaviours of children and young people, including students from other cultures and those with disabilities or learning challenges.

This course is offered as a traineeship, school-based apprenticeship, and as part of the VETDSS (VET Delivered to Secondary Schools) program. Students interested in undertaking this course through VETDSS need to enrol through their school.

This course is available as part of the Free TAFE scheme as well as the JobTrainer initiative, for eligible students.

Please note: the information on this page is relevant for 2022 enrolments.

Studying during COVID-19 Restrictions

During COVID‐19 lockdown periods, this course will have the majority of the training delivered using online methods of teaching and communication while students engage from home with their trainers. Any required practical components of the course will be moved to a more appropriate time later in the year.

Career Pathways

This course prepares graduates to work in the Education sector. Roles include:

  • Generalist Education Assistant
  • Education Assistant (Special Education)
  • Inclusion Support Worker
  • Teacher’s Aide
  • Education Support Worker
  • School Support Officer
  • Home Tutor
  • Literacy Support Worker

Education Support Staff at this level:

  • Assist teachers to support student learning in a range of classroom settings.
  • Work with students in both primary or secondary Schools
  • Administrative tasks to support students
  • Requires discretion and judgement within the boundaries of policies and procedures
  • Work with children and their various and sometimes complex needs: Behavioural, Autism, EAL, Physical and emotional needs, Learning etc - may include some personal hygiene issues.
  • Communicate well with all members of a school community ie students, teachers, executive staff
  • Sometimes 'out of school hours' work with children (eg excursions to Melbourne requiring late returns, the performance of evening school concerts etc)
  • Cleaning and tidying of the room
  • Preparation of materials and resources for class.
  • Supervision of children, within and external to the school (excursions etc), including the potential provision of First Aid following incidents.

Further Study

After graduating, students might like to undertake further study in the CHC40213 Certificate IV in Education Support.

Course Dates & Times

Shepparton - Fryers Street

Traineeship - Open from 10th January / 2022

1. Subsidised Standard
2. Subsidised Standard (Concession)
3. Subsidised Trainee
4. Subsidised Trainee (Concession)
5. Full Fee
Course Materials
Student Services Fees (per year)

This training is delivered with Victorian and Commonwealth Government funding to eligible individuals.

Please note that the fees on this webpage, for this particular course:

  • are correct at the time of publishing for those enrolling in 2022 and may change without notice.
  • will be discussed with applications as part of the application process to ensure it is understood what is being paid for and which fee rates they may be eligible for.

Course Fees consist of 3 different components:

  1. Student Tuition Fee - cover the costs of training and assessment. These fees vary across courses and are calculated based on a rate per nominal hour enrolled in. The student tuition fees as published are subject to change given individual circumstances at enrolment. Circumstances may include:
    1. an individual’s eligibility for Victorian (Skills First) and Commonwealth government-funded training
    2. an individual’s eligibility for concession rates on Victorian (Skills First) and Commonwealth government-funded training
    3. ineligible individuals who are required to pay the full fees for tuition and other costs.
  2. Material Fee - where applicable, cover the costs of classroom consumables, handouts and booklets, e-Learning resources and associated license access fees and excursions.
  3. Student Services Fee (SSF) - contributes to the provision of student engagement, learning and support services. SSF is a non-refundable annual fee that does not apply to short course participants.

Additionally, some courses require students to purchase or supply textbooks, kits, tools, uniforms and personal protection equipment. Some specific materials may be purchased through the GOTAFE Bookshop. A full list with associated costs will be provided to you at your course information session or during the pre-training review Interview.

GOTAFE offers a range of payment options to help you pay your fees.
Learn more about fees, charges, refunds and payment options

This course is in transition. The course code, title, units, and content may change in the future. Further information will be provided upon enrolment, or during the course of your training.

Training package entry requirements

There are no training package entry requirements for this qualification.

GOTAFE preferred entry requirements

Before being accepted into the course applicants must:

  • Complete a Basic Key Skills Builder (BKSB) online test to ensure the required literacy & numeracy levels for the course are met.
  • Undertake a Pre-training Review by interview to ensure the course suits their needs and aspirations, and that they are likely to complete the course successfully.
  • Have a current and successful Police and Working with Children Checks prior to commencing placement.
  • School-based apprentices and trainees: Please apply through an Apprenticeship Network Provider with your employer to organise your apprenticeship/traineeship contract prior to applying for this course.
  • VETDSS: Please ask your School's VET coordinator or Careers advisor to apply for this course.

No experience is required, however, you will need to have patience and a strong desire to continue this work after the completion of the course.

Core Units
Work with diverse people
Promote Aboriginal and/or Torres Strait Islander cultural safety
Support behaviour of children and young people
Comply with legislative, policy and industrial requirements in the education environment
Assist in implementation of planned educational programs
Contribute to student education in all developmental domains
Contribute to organisation and management of classroom or centre
Support the development of literacy and oral language skills
Support the development of numeracy skills
Work effectively with students and colleagues
Contribute to the health and safety of students
Support students with additional needs in the classroom environment
Elective Units
Search and assess online information
Facilitate learning for students with disabilities
Provide support to students with autism spectrum disorder
Identify and respond to children and young people at risk
Provide First Aid in an education and care setting
Participate in workplace health and safety

Assessment methods may include:

  • Presentations
  • Question and answer tasks
  • Scenario’s
  • Simulations
  • Projects
  • Completion of workbooks
  • Demonstrations
  • Workplace observation

Students will be required to:

  • Purchase a GOTAFE polo shirt which is to be worn on placement and on excursions.
  • Undertake 100 hours of student placement in a school setting.

Fiona Corish
Campus: Cross campus

It is important that students commit to all course requirements, including study and assessments the student may need to complete outside their normal training sessions or work hours.

Training hours may vary depending on the number of units a prospective student, employer or auspice require.

Study Modes:

School-based apprentices:

A 2-year, part-time course where students are released from school and must complete 7 hours working in the Industry and 6 hours training per week as follows:

  • Students attend 2.5 hr zoom session per week and GOTAFE trainers visit students in the workplace a minimum of 4 times per year.
  • 3 units of competency are required to be completed in this qualification in semester 1 and achieve a statement of attainment for these units. Students will then transition into CHC30221.
  • Weekly online or telephone support with trainers is available and they can schedule a one on one phone call outside of working hours if required.
  • Students are required to undertake structured online learning through goLearn where they read learning materials, watch videos on YouTube and complete interactive learning activities related to the unit of study.
  • Students are required to spend time researching and undertaking assessments tasks in their own time.
  • Students consolidate their knowledge and skills by undertaking practical tasks in the industry.


A 1-year, part-time where students are:

  • provided with a Training plan which outlines their course structure
  • provided access to LMS-goLearn where learning materials and assessments are accessed, it's anticipated students will allow approximately 8 hours per week
  • employed in schools for one school year, which is where a large portion of their learning is undertaken.
  • released from their work duties for 3 hours per week, during which time they can attend their 2 hour weekly zoom class and work through their learning materials. There are no zoom classes on the 4 weeks of site visits, so 36 zooms in total.
  • visited in the workplace by a GOTAFE Trainer every 10 weeks for assessment of practical activities and for further training and support.
  • Weekly online or telephone support with trainers is available and they can schedule a one on one phone call outside of working hours if required.

VETDSS (St Josephs)

A 2-year course with a partial completion outcome. Students will then have the opportunity to complete the remaining units to gain the full qualification at their discretion. This cohort is subcontracted and delivered under an Auspice Arrangement.

Placement for VETDSS students:

  • Classes are 1 day a week to the equivalent of 5.5 hours per session.
  • 3 units of competency are required to be completed in this qualification in semester 1 and achieve a statement of attainment for these units. Students will then transition into CHC30221.
  • placement offered to VETDSS students ONCE ALL required written tasks are satisfactorily completed and active demonstration of knowledge through class participation is seen
  • 100 hours mandatory component, built of 30 hour weeks
  • Students are required to be available for placement on site between 8.45AM -6.00PM (inclusive of OSHC) Monday to Friday
  • Includes the completion of assessment tasks and demonstration of skills and knowledge
  • GOTAFE uniform is required to be purchased on orientation day
  • students are required to participate in physically, mentally and intellectually demanding tasks, this may include moving furniture, participating in physical activities and bending or squatting to engage with children at their level

As an enrolled student at GOTAFE you may access a wide range of academic support services to assist you to meet the academic challenges of your course from our Learning Support Unit.

Learning support

A free and confidential service to help you build the foundation skills you need to be successful at TAFE. Improve your english language, maths and/or writing skills; enhance your computer, exam and study skills.

Learn more about our learning support services


Our library team are passionate about supporting students to achieve their study goals. They have subject guides, referencing help, and online resources to assist you with you assessments.

Find how to reach out to our library in Shepparton

Jobs and study options

Our Skills and Jobs Centres can assist and talk through options for courses, careers, assistance with job applications and more.

Reach out to our Skills and Jobs Centres

Whether you need support with time management, your mental health, grief and loss, a diagnosed disability, financial hardship, or any other challenge life through your way, we are here to help.

Support for personal issues

We have a dedicated team to ensure students have the help they need with personal issues impacting studies such as homelessness, family problems & setting up payment plans.

Find out how the Student Experience Team can help you

Disability support

Get access to the supports and adjustments you need for your disability or medical condition to be successful in your studies.

Seek support from our Equitable Learning Advisors

Counselling services

We offer free counselling services to help you work through life's challenges including grief and loss, mental health or relationships.

Learn about our Student Wellbeing Advisors

Refer to the Student Handbook for information regarding Learner’s Rights Student Handbook.

Further information is provided at course induction.

Please note: Eligible individuals who wish to access a government subsidised place, must participate in a Pre-training Review. This will consider your:

  • Aspirations/career goals
  • Educational attainment and capability
  • Literacy and numeracy skills
  • Suitability for Recognition for Prior Learning (RPL) and Credit Transfer

Enrolment in general public entry courses will require a selection interview. Please call 1300 468 233 to enquire further.

Skills Recognition is an assessment only process that may result in credits towards a part or full qualification. There is no formal training involved, although you may choose to complete further training as a result of the assessment process.

You can apply for Skills Recognition before you enrol in the qualification you are seeking. You can apply for Skills Recognition through one or both of the following processes:

  • Credit Transfer for formal training that might be equivalent to a new qualification or partial qualification.
  • Recognition of Prior Learning (RPL) for people who have relevant and current skills and knowledge that they have gained through non-formal or informal learning i.e. work or life experience.

Browse other courses

Certificate IV in Education Support (CHC40213)

The Certificate IV in Education Support is the recognised qualification to work in an Education Support role.

Online Upgrade Program (SA4TAEUP22)

This short accredited course is for those who hold TAE40110 and wish to upgrade their qualification to TAE40116.

Assessor Skill Set (TAESS00011)

Skill Set designed to provide VET practitioners with the assessor competencies to meet the Standards for RTOs.