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Certificate III in Information, Digital Media and Technology


Certificate III in Information, Digital Media and Technology – ICT30118

Course Overview

Turn your passion for tech into a fulfilling career. The Certificate III in Information, Digital Media and Technology is the first step to a successful career in the IT industry. You'll learn about the latest technology innovations, including Internet of Things (IoT), Virtual and Augmented Reality, and best practice cybersecurity.

Our face-to-face learning environment and facilities mean you get the chance to practice skills as you go, so you can graduate with the confidence to tackle whatever problems come your way. Key areas of focus include diagnosing common computer-related problems, administering computer systems and basic network systems, and advanced features of both systems.

This course is delivered on-campus, as a traineeship in the workplace and as a VET in Schools course. We'll support you to balance study and work, and you'll gain valuable on-the-job experience that will boost your CV and give you the confidence to go out into the workforce.

This course is available as part of the JobTrainer initiative for eligible students.

Studying during COVID-19 Restrictions

We've had to make adjustments to how our courses are delivered due to the restrictions imposed by COVID-19. This means that we're currently offering a combination of delivery modes including online and flexible learning and, where we can, on-campus classes with strict social distancing in place.

Career Pathways

This course will prepare you to work in the IT industry, and allow you to perform more effectively in roles such as:

  • Help Desk Officer
  • ICT Operations Support
  • ICT User Support
  • Network Administration and Support
  • Network Technician

Working in this industry will give you exposure to a broad range of people and operations. You may be dealing with software and hardware issues, specialist software packages, and problem solving.

Armed with these essential business skills, you'll have the chance to work across different industries and locations.

Further Study

After graduating, you might like to undertake further study in the ICT40418 Certificate IV in Information Technology Networking or 22334VIC Certificate IV in Cybersecurity.

Course Dates & Times

Shepparton - Fryers Street

VETDSS - Starts on 27/01/2021 - 1 Day per week - 9am to 3pm / 2021

On Campus - Starts on 01/03/2021, Mon,Tue - 9am to 4pm / 2021

ICT30118 - Traineeship from 15/2/2021 / 2021

Wangaratta - Tone Road

ICT30118 - Traineeship from 15/2/2021 / 2021

On Campus - Starts on 01/03/2021, Mon,Tue - 9am to 4pm / 2021

1. Subsidised Standard
2. Subsidised Standard (Concession)
3. Subsidised Trainee
4. Subsidised Trainee (Concession)
5. Full Fee
Course Materials
Student Services Fees (per year)

The student tuition fees as published are subject to change given individual circumstances at enrolment. Please note all fees and charges are correct at time of publication for 2021 and may change without notice.

Students will be invoiced for the components of the course that they are enrolled into for each year or semester.

Material fees cover costs associated with the following where applicable, and not limited to:

  • Classroom activity consumables, handouts and booklets
  • E-Learning resources and associated license access fees
  • Excursions

Additionally some courses require students to purchase or supply text books, kits, tools, uniforms and personal protection equipment. Some specific materials may be purchased through the GOTAFE Bookshop. A full list with associated costs will be provided to you at your course information session or during the pre-training review Interview.

All students are required to pay an annual Student Services Fee (SSF) of $70.00. The Student Services Fee contributes to the provision of student engagement, learning and support services. SSF does not apply to short course participants.

Further details on fees available

Training package entry requirements

There are no training package entry requirements for this qualification.

GOTAFE preferred entry requirements

Before being accepted into the course applicants must:

  • Attend an interview
  • Undertake a Pre-training Review to document previous work experience and qualifications and assess suitability for the course
  • Complete a Core Skills Profile for Adults (CSPA) test to ensure the required language, literacy and numeracy levels are met for the course
  • Please apply through an Apprenticeship Network Provider with your employer to organise your apprenticeship/traineeship contract prior to applying for this course. (Trainees only)
  • For VET in Schools courses, please ask your School's VET coordinator or Careers advisor to apply for this course.

The selection criteria for this course are:

  • Ability to undertake training at this qualification level
  • Literacy and numeracy skills of an appropriate level
  • Keen interest in this Industry sector
  • Ability to communicate with others
  • Computer skills in Word, Excel and use of the Internet to a basic level
  • Ability to organise study and work independently
  • It is preferred that students complete this qualification prior to enrolling in the 22334VIC Certificate IV in Cybersecurity
Core Units
Implement and monitor environmentally sustainable work practices
Participate effectively in WHS communication and consultation processes
Work and communicate effectively in an ICT environment
Create user documentation
Install and optimise operating system software
Run standard diagnostic tests
Elective Units
Review and maintain a website
Operate application software packages
Connect internal hardware components
Migrate to new technology
Use advanced features of computer applications
Provide network systems administration
Determine and action network problems
Configure and administer a network operating system
Administer network peripherals
Install and manage network protocols
Install and manage a server
Apply introductory object-oriented language skills
Apply introductory programming techniques
Care for computer hardware
Provide basic system administration
Provide ICT advice to clients
Maintain equipment and software
Install, configure and secure a small office or home office network
Use social media tools for collaboration and engagement
Build simple websites using commercial programs
Produce digital images for the web

Assessment methods may include:

  • Observation
  • Role plays
  • Assignments
  • Short answer questions
  • Supervised tests
  • Portfolios

Michelle McNab
Campus: Shepparton

Robert Squires
Campus: Wangaratta

It is important that students commit to all course requirements, including study and assessments the student may need to complete outside their normal training sessions.

If attending on-campus, students will be required to attend the timetabled on-campus classes totaling 3-days per week over a 6 month period and undertake a minimum of 6 hours per week of self-directed learning and completing the required exercises and assessments. If you are unable to attend the timetabled on-campus classes you will be required to contact your teacher and catch up before the next class.

Students undertaking an on the job Traineeship can complete the course in 1 year full time or 2 years part time. The Plan will outline further information on student requirements.

Students undertaking the course as part of the VET in Schools program will complete the course in 2 years and attend classes 1 day a week.

If you need any further clarification of the information provided please contact one of our client service officers on 1300 468 233 who can assist you or submit an enquiry through our website now and one of the team will be in touch.

As an enrolled student at GOTAFE you may access a wide range of academic support services to assist you to meet the academic challenges of your course from our Learning Support Unit.

As an enrolled student at GOTAFE you will be welcome to access a variety of non-academic support services from the Student Welfare Unit. These services are designed to best support you to successfully complete your course.

Services include on campus supports and remote supports

  • Counselling
  • employment information
  • careers
  • activities etc.

Learn more about support services

Refer to the Student Handbook for information regarding Learner’s Rights Student Handbook.

Further information is provided at course induction.

Please note: Eligible individuals who wish to access a government subsidised place, must participate in a Pre-training Review. This will consider your:

  • Aspirations/career goals
  • Educational attainment and capability
  • Literacy and numeracy skills
  • Suitability for Recognition for Prior Learning (RPL) and Credit Transfer

Enrolment in general public entry courses will require a selection interview. Please call 1300 468 233 to enquire further.

Skills Recognition is an assessment only process that may result in credits towards a part or full qualification. There is no formal training involved, although you may choose to complete further training as a result of the assessment process.

You can apply for Skills Recognition before you enrol in the qualification you are seeking. You can apply for Skills Recognition through one or both of the following processes:

  • Credit Transfer for formal training that might be equivalent to a new qualification or partial qualification
  • Recognition of Prior Learning (RPL) for people who have relevant and current skills and knowledge that they have gained through non-formal or informal learning i.e. work or life experience.

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