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Certificate IV in Business


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Certificate IV in Business – BSB40215

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Course Overview

The Certificate IV in Business acts as a gateway to a career in Business and Professional Services. You will learn to prepare presentations and financial reports such as Business Activity Statements, undertake marketing and project work, implement operational plans, and develop financial and leadership skills.

This course is delivered as a Traineeship, meaning you'll get the chance to apply your new skills to the work environment as you go. We'll support you to balance study and work, and you'll gain valuable on-the-job experience that will boost your CV and give you the confidence to go out into the workforce.

Career Pathways

This course will give you the broad skills to work in a variety of industries, including Professional Services, Public Administration, and Logistics. Our graduates often find employment in roles such as:

  • Personal Assistant
  • Office Administrator
  • Office Manager
  • Executive Assistant
  • Analyst

Working in this industry will give you exposure to a broad range of people and operations. You may be dealing with customers, working with Microsoft Office or specialist software packages, or entering and processing financial information.

Further Study

After graduating, you might like to undertake further study at the diploma or university level in the Business, Administration, Management, or Accounting fields.

Course Dates & Times

Benalla - Samaria Road

School Business Managers - 5 Workshops, 9am to 4pm, Semester 2 / 2019

School Business Managers - Starts 05 March, 5 workshops Semester 1/2020

School Business Managers - Starts 05 March, 5 workshops Semester 1/2020

Fee Information

1. Subsidised Standard
2. Subsidised Standard (Concession)
3. Subsidised Trainee
4. Subsidised Trainee (Concession)
5. Full Fee
Course Materials

The student tuition fees as published are subject to change given individual circumstances at enrolment. Please note all fees and charges are correct at time of publication for 2020 and may change without notice.

Students will be invoiced for the components of the course that they are enrolled into for each year or semester.

Material fees cover costs associated with the following where applicable, and not limited to:

- Classroom activity consumables, handouts and booklets
- E-Learning resources and associated license access fees
- Excursions

Additionally some courses require students to purchase or supply text books, kits, tools, uniforms and personal protection equipment. Some specific materials may be purchased through the GOTAFE Bookshop. A full list with associated costs will be provided to you at your course information session or during the pre-training review Interview.

Training package entry requirements

There are no training package entry requirements for this qualification.

GOTAFE preferred entry requirements

Before being accepted into the course applicants must:

  • Attend an interview
  • Undertake a Pre-training Review to document previous work experience and qualifications and assess suitability for the course
  • Complete a Core Skills Profile for Adults (CSPA) test to ensure the required language, literacy and numeracy levels are met for the course
  • Please apply through an Apprenticeship Network Provider ( with your employer to organise your traineeship contract prior to applying for this course

The selection criteria for this course are:

  • Ability to undertake training at this qualification level
  • Literacy and numeracy skills of an appropriate level
  • Keen interest in this Industry sector
  • Ability to communicate with others
  • Computer skills in Word, Excel and use of the Internet to a basic level
  • Ability to organise study and work independently
Core Units
Implement and monitor WHS policies, procedures and programs to meet legislative requirements
Elective Units
Organise meetings
Organise business travel
Coordinate business resources
Make a presentation
Conduct work within a compliance framework
Coordinate implementation of customer service strategies
Address customer needs
Implement customer service standards
Prepare financial reports
Report on financial activity
Report on financial activity
Support the recruitment, selection and induction of staff
Promote innovation in a team environment
Create electronic presentations
Develop keyboarding speed and accuracy
Create electronic presentations
Design and develop complex text documents
Develop and use complex spreadsheets
Produce complex desktop published documents
Lead effective workplace relationships
Lead team effectiveness
Develop and use emotional intelligence
Develop and use emotional intelligence
Develop teams and individuals
Promote products and services
Undertake project work
Identify risk and apply risk management processes
Develop work priorities
Write complex documents
Set up and operate a computerised accounting system

Assessment methods may include:

  • Class room activities and observation
  • Role plays
  • Assignments
  • Short answer questions
  • Supervised tests
  • Portfolios

Trainees will also be required to demonstrate competency in their workplace.

This course is conducted as a traineeship in the workplace and for School Business Managers.

Julie McHenry
Campus: All Campuses

Jo-Ann Craig
Campus: School Business Managers Program - All campuses

It is important that students commit to all course requirements, including study and assessments the student may need to complete outside of their training sessions or work hours.

Students must be employed in a workplace as a Trainee and have a Training Contract.

A timetable for completion of each of the units will be developed with you. You will be expected to complete the required reading, research, exercises and assessments through self-direction. You will be supported by your teachers as required via phone, email and one-on-one face-to-face or Skype meetings. The trainer will visit the trainee in the workplace a minimum of 4 times and maintain monthly contact.

During the duration of the traineeship you will be required to undertake:

  • Relevant duties in their workplace to a competent standard
  • Self-paced learning – reading and satisfactory completion of the activities of an online resource for this unit

If you need any further clarification of the information provided please contact one of our client service officers on 1300 468 233 who can assist you or click Enquire Now.

As an enrolled student at GOTAFE you may access a wide range of academic support services to assist you to meet the academic challenges of your course from our Learning Support Unit.

As an enrolled student at GOTAFE you will be welcome to access a variety of non-academic support services from the Student Welfare Unit. These services are designed to best support you to successfully complete your course.

Services include on campus supports and remote supports

  • Counselling
  • employment information
  • careers
  • activities etc.

Learn more about support services

Refer to the Student Handbook for information regarding Learner’s Rights Student Handbook.

Further information is provided at course induction.

Please note: Eligible individuals who wish to access a government subsidised place, must participate in a Pre-training Review. This will consider your:

  • Aspirations/career goals
  • Educational attainment and capability
  • Literacy and numeracy skills
  • Suitability for Recognition for Prior Learning (RPL) and Credit Transfer

Enrolment in general public entry courses will require a selection interview. Please call 1300 468 233 to enquire further.

Skills Recognition is an assessment only process that may result in credits towards a part or full qualification. There is no formal training involved, although you may choose to complete further training as a result of the assessment process.

You can apply for Skills Recognition before you enrol in the qualification you are seeking. You can apply for Skills Recognition through one or both of the following processes:

  • Credit Transfer for formal training that might be equivalent to a new qualification or partial qualification
  • Recognition of Prior Learning (RPL) for people who have relevant and current skills and knowledge that they have gained through non-formal or informal learning i.e. work or life experience.

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