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Certificate III in Business Administration

BSB30415

Certificate III in Business Administration – BSB30415

Home> . . .> Study Areas> Business & IT> Business & Administration> Certificate III in Business Administration

Course Overview

If you've got a natural flair for organisation, this is the course for you. The Certificate III in Business Administration will teach you in-demand skills such as customer service and document preparation, and will give you the confidence and skills to take on a role as a Business Administrator or Receptionist.

This course is delivered as a Traineeship, meaning you'll get the chance to apply your new skills to the work environment as you go. We'll support you to balance study and work, and you'll gain valuable on-the-job experience that will boost your CV and give you the confidence to go out into the workforce.

Career Pathways

The Certificate III in Business Administration gives you a versatile skill set and prepares you for a range of career options. Our graduates often find employment in roles such as:

  • Office Administrator
  • Bookkeeper
  • Human Resources Clerk
  • Legal Receptionist
  • Secretary/Personal Assistant
  • Accounts Officer
  • Receptionist
  • Payroll Officer

Working in this industry will give you exposure to a broad range of people and operations. You may be dealing with customers, working with Microsoft Office or specialist software packages, or entering and processing financial information.

Armed with these essential business skills, you'll have the chance to work across different industries and locations.

Further Study

After graduating, you might like to undertake further study with the BSB40215 Certificate IV in Business, or FNS40217 Certificate IV in Accounting and Bookkeeping.

Course Dates & Times

Currently there are no upcoming sessions available for this course. To register your interest in this course, click the "Register Your Interest" button at the top of this page.

Fee Information

All applicants fall under one of the following:

To be elegible for a government subsidy you must:

  • Be an Australian citizen; or
  • A new holder of a permanent visa; or
  • A New Zealand citizen

1. Subsidised Trainee
$2,862.00
2. Subsidised Trainee (Concession)
$576.00

All applicants are liable for the following costs:

Course Materials
$270.00

The student tuition fees as published are subject to change given individual circumstances at enrolment. Please note all fees and charges are correct at time of publication for 2019 and may change without notice. 2020 fees are yet to be published.

Students will be invoiced for the components of the course that they are enrolled into for each year or semester.

Material fees cover costs associated with the following where applicable, and not limited to:

  • Classroom activity consumables, handouts and booklets
  • E-Learning resources and associated license access fees
  • Excursions

Additionally some courses require students to purchase or supply text books, kits, tools, uniforms and personal protection equipment. Some specific materials may be purchased through the GOTAFE Bookshop. A full list with associated costs will be provided to you at your course information session or during the pre-training review Interview.

Training package entry requirements

There are no Training package entry requirements for this qualification.

GOTAFE preferred entry requirements

Before being accepted into the course applicants must:

  • Attend an interview
  • Undertake a Pre-training Review to document previous work experience and qualifications and assess suitability for the course
  • Complete a Core Skills Profile for Adults (CSPA) test to ensure the required language, literacy and numeracy levels are met for the course
  • Please apply through an Apprenticeship Network Provider (australianapprenticeships.gov.au) with your employer to organise your traineeship contract prior to applying for this course

The selection criteria for this course are:

  • Ability to undertake training at this qualification level
  • Literacy and numeracy skills of an appropriate level
  • Keen interest in this Industry sector
  • Ability to communicate with others
  • Computer skills in Word, Excel and use of the Internet to a basic level
  • Ability to organise study and work independently
Core Units
BSBITU307
Develop keyboarding speed and accuracy
BSBWHS201
Contribute to health and safety of self and others
Elective Units
BSBADM303
Produce texts from audio transcription
BSBADM307
Organise schedules
BSBADM311
Maintain business resources
BSBADM405
Organise meetings
BSBCMM301
Process customer complaints
BSBCUS301
Deliver and monitor a service to customers
BSBCUS402
Address customer needs
BSBDIV301
Work effectively with diversity
BSBFIA301
Maintain financial records
BSBFIA302
Process payroll
BSBFIA303
Process accounts payable and receivable
BSBFIA304
Maintain a general ledger
BSBFLM312
Contribute to team effectiveness
BSBINM301
Organise workplace information
BSBINM303
Handle receipt and despatch of information
BSBINN301
Promote innovation in a team environment
BSBITU302
Create electronic presentations
BSBITU303
Design and produce text documents
BSBITU304
Produce spreadsheets
BSBITU306
Design and produce business documents
BSBITU309
Produce desktop published documents
BSBITU312
Create electronic presentations
BSBITU313
Design and produce digital text documents
BSBITU314
Design and produce spreadsheets
BSBLEG305
Use legal terminology in order to carry out tasks
BSBLEG306
Maintain records for time and disbursements in a legal practice
BSBMED301
Interpret and apply medical terminology appropriately
BSBMED304
Assist in controlling stocks and supplies
BSBPRO301
Recommend products and services
BSBWOR301
Organise personal work priorities and development
BSBWRT301
Write simple documents

Assessment methods may include:

  • Class room activities and observation
  • Role plays
  • Assignments
  • Short answer questions
  • Supervised tests and portfolios

Trainees will also be required to demonstrate competency in their workplace

This course is conducted as a traineeship in the workplace

Julie McHenry

It is important that students commit to all course requirements, including study and assessments the student may need to complete outside of their training sessions or work hours.

Students must be employed in a workplace as a Trainee and have a Training Contract.

A timetable for completion of each of the units will be developed with you. You will be expected to complete the required reading, research, exercises and assessments through self-direction. You will be supported by your teachers as required via phone, email and one-on-one face-to-face or Skype meetings. The trainer will visit the trainee in the workplace a minimum of 4 times and maintain monthly contact.

During the duration of the traineeship you will be required to undertake:

  • Relevant duties in your workplace to a competent standard
  • Self-paced learning – reading and satisfactory completion of the activities of an online resource for this unit

If you need any further clarification of the information provided please contact one of our client service officers on 1300 468 233 who can assist you or click Enquire Now.

As an enrolled student at GOTAFE you may access a wide range of academic support services to assist you to meet the academic challenges of your course from our Learning Support Unit.

As an enrolled student at GOTAFE you will be welcome to access a variety of non-academic support services from the Student Welfare Unit. These services are designed to best support you to successfully complete your course.

Services include on campus supports and remote supports

  • Counselling
  • employment information
  • careers
  • activities etc.

Learn more about support services

Refer to the Student Handbook for information regarding Learner’s Rights Student Handbook.

Further information is provided at course induction.

Please note: Eligible individuals who wish to access a government subsidised place, must participate in a Pre-training Review. This will consider your:

  • Aspirations/career goals
  • Educational attainment and capability
  • Literacy and numeracy skills
  • Suitability for Recognition for Prior Learning (RPL) and Credit Transfer

Enrolment in general public entry courses will require a selection interview. Please call 1300 468 233 to enquire further.

Skills Recognition is an assessment only process that may result in credits towards a part or full qualification. There is no formal training involved, although you may choose to complete further training as a result of the assessment process.

You can apply for Skills Recognition before you enrol in the qualification you are seeking. You can apply for Skills Recognition through one or both of the following processes:

  • Credit Transfer for formal training that might be equivalent to a new qualification or partial qualification
  • Recognition of Prior Learning (RPL) for people who have relevant and current skills and knowledge that they have gained through non-formal or informal learning i.e. work or life experience.

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Certificate IV in Business Administration (BSB40515)

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