Update on COVID-19
Information as at Wednesday 27 May 9am AEST
GOTAFE is actively working to manage the situation with COVID-19 following advice from the Department of Education and Training which is being advised by the Department of Health and Human Services.
A friendly reminder that social distancing applies on campus, both in and outside of class. Make sure you know the social distancing rules.
The health and wellbeing of our students, staff and communities is our primary focus. At this point in time the advice is:
- There are no confirmed cases of COVID-19 on any of our GOTAFE campuses
- GOTAFE remains open and accessible for our students. Our focus is on continuing to provide an array of education options which will meet the needs of students during this time
- Our trainers will be in contact with students to discuss what this means for their individual course.
- A range of information to assist you with remote learning can be found via this fact-sheet.
- GOTAFE has implemented increased cleaning programs across all campuses.
- In the interest of public health, the GOTAFE Library and GOTAFE Bookshop will remain physically closed until further notice. However, students can access the full range of online resources via the library page on our website.
- GOTAFE staff continue to provide services to students while operating under the guidelines issued by the Department of Education.
- The situation is evolving rapidly - please continue to check back to this page for updated information as it becomes available.
If you have any specific questions, please contact your trainer or ask us a question below.
GOTAFE have moved to delivering training for our students in four modes:
We will continue to deliver a range of courses on campus in a face to face mode with strict social distancing measures in place
For some courses the majority of the training will be delivered online while students engage from home. Any required practical components of the course will be moved to a more appropriate time later in the year
Some courses will be delivered online while students engage from home with their trainers
Unfortunately some courses which cannot be practically delivered in the current circumstances will be paused until we’re able to deliver them on campus at a future time.
Our trainers are in regular contact with students to discuss what this means for their individual course.
COVID-19 Fact Sheets Translated
The Department of Home Affairs has created a number of translated COVID-19 Fact Sheets.
Topics covered include:
- close contact with confirmed cases
- community return
- identifying symptoms
- isolation guidance
- residential care services
- early childhood centres
- social distancing
Frequently Asked Questions
Is GOTAFE still open?
Yes, GOTAFE remains open and is delivering training for our students in four modes - On campus, flexible delivery, adjusted delivery and paused
I’m feeling unwell, what do I do?
Please follow the advice from the Department of Health and Human Services.
Are placements for my course going ahead?
This will be decided on a case-by-case basis depending on your industry and your placement. Please contact your trainer to confirm the status of your placements
I'm struggling and need some support, can someone help?
It's normal to be feeling overwhelmed and stressed given the situation. The good news is that our Student Success Team are here to help!
Our dedicated and friendly staff can assist you with a range of issues impacting your wellbeing and ability to study, as well as building life skills and preparing for your future.
Is my Graduation Ceremony still going ahead?
In accordance with government advice unfortunately our two remaining graduation ceremonies for Shepparton and Werribee will no longer be going ahead. We apologise for the inconvenience caused by these cancellations.
We are very disappointed that we won’t be able to unable to enjoy these important celebrations with you. We will endeavour to find alternative solutions as things change, but we are unable to commit to anything at this time.
How do I attend an information session?
GOTAFE is implementing new procedures to assist with delivering information sessions virtually. We will keep you updated via our website and social media channels.
I’ve just lost my job and I would like to do some training. How can I afford this and what courses are running that I could enter now?
We’d recommend you get in touch with our Skills and Jobs centre to talk through your options.
What’s the best way to contact my trainer?
Please get in contact with the GOTAFE Call Centre on 1300 468 233 and they will provide you with the details of your trainer.
Can I access the library to utilise the computers? How do I do this?
In the interest of public health, the GOTAFE library space and bookshop will be closed until further notice. These services are still available via online access, email and phone. Please contact the library on firstname.lastname@example.org or by phone on 5833 2644.
I’ve been unable to attend my last few classes due to the COVID-19 response, how do I catch up with the new online delivery?
GOTAFE is committed to making sure you can catch up on your studies and that no student is disadvantaged during this time. Please contact your trainers to discuss your specific circumstances.
How do I access student support service e.g. student welfare? How do I access in class support?
GOTAFE student support services are still available during this time. If you have any concerns regarding wellbeing or disability needs, or if you are experiencing welfare and financial issues, please contact the student support services by calling us on 1300 468 233 or visiting the Students section of our website
How do I get my student ID card from home?
Students can still come to campus to collect their ID cards; our receptions are open with very strict social distancing and hygiene measures in place. If you would rather receive your ID card remotely without coming to campus, get in touch with our call centre to arrange.
Are short courses still running?
Short courses are still being confirmed. We’ll be able to take your details and get back in touch once we can confirm our course calendar.
Questions specific to training delivery in Term 2
Some questions on Terms 2 training delivery
Will my class run for the same amount of time now its online? This will depend on your specific course. Your trainer will keep you informed of any changes.
Will my class run the same time of day and times now its online? This will depend on your specific course. Your trainer will keep you informed of any changes.
Will my trainer be the same? Yes, GOTAFE intends to have the same trainers to resume delivering your course work.
Do I freeze my payments now my class has been deferred? If your class has been deferred, payments will be frozen on your behalf.
Is there an option for workbooks or will it all be done online, will my assessment be done online? This will depend on your specific course. Your trainer will keep you informed of any changes.
Can I use campus facilities while my course is online? Yes, there will be access for students to the GOTAFE campus during term two, with strict social distancing rules in place. Chat to your trainer about your needs and how we can help.
What if I don’t have access to the internet or a computer? Please discuss any connectivity or technological issues you have regarding online study with your trainer. GOTAFE campus areas are available to students with strict social distancing protocols in place.
Do I still pay material fees if my course is delivered online? Please discuss your specific concerns regarding material fees with your trainer, as this differs for each course.
Will someone be communicating to my employer about the changes to my course? Yes. GOTAFE will be in constant communication with employers regarding any relevant changes to your course.
Some questions on courses that will be Paused in Term 2
How long will the deferred duration of my course be? How does this effect my qualification? This will depend on your specific course. All paused courses will recommence in semester two. We endeavour to ensure students can still complete their course within their original timeframe wherever possible.
Will I be given plenty of notice when my course restarts? How will I be notified? Yes. GOTAFE will ensure you are made aware if your course restarts. You will be notified by email to your student email address and SMS.
What does this mean for my Centrelink letter now I’m not able to prove I’m studying? In some cases, Centrelink payments may be affected. We recommend contacting Centrelink directly to discuss your options and speak to our Skills and Jobs team if you need any
Does this impact my Free TAFE? Yes, it may if you decide to change courses. We’re working with the Department of Education to ensure we have the most up to date information relating to Free TAFE. Please get in touch with our call centre to discuss your circumstances.
My course is pausing, is there something else I can study in the mean time? Yes, of course. We aim to have a range of short courses and other courses still running at GOTAFE during this time. Please get in contact with a Careers Advisor at one of our Skills and Jobs centres to discuss your options.
How do I go about cancelling my payment plans, what happens with my debt?
Students are encouraged to defer their studies and freeze their payment plans until studies recommence, rather than cancelling payment plans altogether. However, we do understand that in certain situations, a complete withdrawal may be required. If students must withdraw, they will need to have a discussion with their trainer, who will escalate it to the appropriate place.
How long can I freeze my payment plan?
Payment plans can remain frozen until 2021, or until the time you recommence your course.
I’m not able to continue my studies, can I defer?
You can apply to defer your studies until next year. Please refer to the COVID19 Deferral Fact Sheet (link to pdf), and use the online form to Apply for deferral to next year.