Certificate IV in Hospitality

Course Code SIT40416
Campus Shepparton - Fryers Street
Duration 870 hours

Course Overview

The SIT40416 Certificate IV in Hospitality is the recognised qualification to become a qualified hospitality worker.

The qualifications reflects the role of skilled operators who use a broad range of hospitality service, sales or operational skills combined with supervisory skills and sound knowledge of industry operations to plan, monitor and evaluate the work of team members. They operate independently or with limited guidance from others, and use discretion to solve non-routine problems.

Consolidate your career in hospitality with the Certificate IV in Hospitality is a growth industry and can take you anywhere from boutique cafes to international hotels. With our course, you’ll master management skills to run a restaurant, catering business, or hotel. Provide exceptional service to customers to keep them coming back for more. And if you already have the know-how, we can help you with Recognition of Prior Learning.

This qualification is delivered on campus and as a traineeship. You will be enrolled into a current qualification.
Two types of traineeships models are offered:

  • Trainees Accommodation Stream
  • Trainees Food & Beverage Stream
Pathways / Employment Opportunities

The SIT40416 Certificate IV in Hospitality is designed for those wishing to further their knowledge and skills to seek employment in the Hospitality industry.

Working in this industry may involve work as a bar supervisor or team leader, duty manager, food and beverage supervisor or team leader, front office supervisor or team leader, housekeeping supervisor or team leader, gaming supervisor or team leader and shift manager.

The work environment may include shift and weekend work. A reasonable level of fitness may also be required.

Sessions - Dates/Times

Campus Times
Shepparton – Fryers Street 3 Days per Week – 9am to 4pm – Public on Campus – SEMESTER 2 / 2019

Attendance and Commitment

It is important that students commit to all course requirements, including study and assessments the student may need to complete outside their normal training sessions.

This course is full time Traineeship and is planned to take 2 years to complete. You will be visited by the trainer for training and assessment as least four times per year.

This course is delivered as a trainee from Shepparton, Seymour and Wangaratta and on campus at Shepparton.

Course Co-ordinator

Name: Jane Wall
Location: Shepparton

Fee Information
Type Average Enrolled Hours Hourly Fee Rate Indicative Tuition Fee Hourly Govt Subsidy Rate Total Govt Contribution
Govt Subsidised-Standard 870 $3.84 $3,340.80 $6.00 $5,220.00
Govt Subsidised-Standard Concession 870 $0.77 $669.90 $6.00 $5,220.00
Govt Subsidised-Trainee 870 $4.50 $3,915.00 $8.50 $7,395.00
Govt Subsidised-Trainee Concession 870 $0.90 $783.00 $8.50 $7,395.00
Full Fee 870 $10.25 $8,917.50 N/A N/A
Course Materials 870 $0.40 $348.00 N/A N/A

The student tuition fees as published are subject to change given individual circumstances at enrolment.

You will receive an Indicative Fee Statement when you decide upon your course. A finalised invoice will be issued upon enrolment. Students will be invoiced for the components of the course that they are enrolled into for each year or semester.

Material fees cover costs associated with the following where applicable, and not limited to:

  • Classroom activity consumables, handouts and booklets
  • E-Learning resources and associated license access fees
  • Excursions

Additionally some courses require students to purchase or supply text books, kits, tools, uniforms and personal protection equipment. Some specific materials may be purchased through the GOTAFE Book Shop. A full list with associated costs will be provided to you at your Course Information session or during the Pre-Training review Interview.

Entry Requirements

Training package entry requirements
There are no training package entry requirements for this qualification.

Units of Competency

SIT40416 – Core Units

SITXHRM001 – Coach others in job skills
SITXCCS007 – Enhance customer service experiences
SITXWHS003 – Implement and monitor work health and safety practices
SITXHRM003 – Lead and manage people
SITXCOM005 – Manage conflict
BSBDIV501 – Manage diversity in the workplace
SITXFIN003 – Manage finances within a budget
SITXMGT001 – Monitor work operations
SITHIND004 – Work effectively in hospitality service

SIT40416 – Elective Units

SITTTSL002 – Access and interpret product information
SITHFAB001 – Clean and tidy bar areas
SITHACS001 – Clean premises and equipment
SITXINV004 – Control stock
SITXWHS002 – Identify hazards, assess and control safety risks
BSBSUS401 – Implement and monitor environmentally sustainable work practices
SITXFIN002 – Interpret financial information
SITHFAB003 – Operate a bar
SITXFSA002 – Participate in safe food handling practices
SITEEVT005 – Plan in-house events or functions
SITHFAB010 – Prepare and serve cocktails
SITHFAB005 – Prepare and serve espresso coffee
SITHFAB004 – Prepare and serve non-alcoholic beverages
SITHACS003 – Prepare rooms for guests
SITXFIN001 – Process financial transactions
SITHACS008 – Provide accommodation reception services
SITTTSL004 – Provide advice on Australian destinations
SITHFAB016 – Provide advice on food
SITHFAB017 – Provide advice on food and beverage matching
SITHACS002 – Provide housekeeping services to guests
SITHFAB002 – Provide responsible service of alcohol
SITXCCS006 – Provide service to customers
SITHFAB014 – Provide table service of food and beverage
SITXINV001 – Receive and store stock
SITXHRM004 – Recruit, select and induct staff
SITXHRM002 – Roster staff
SITTTSL005 – Sell tourism products and services
SITHFAB007 – Serve food and beverage
SITHIND002 – Source and use information on the hospitality industry
SITXFSA001 – Use hygienic practices for food safety
ICTWEB201 – Use social media tools for collaboration and engagement
BSBWOR203 – Work effectively with others

Assessment Methods

Students will be assessed using the following methods:

  • Written
  • Practical assessments
  • Portfolio
Skills Recognition

Skills Recognition is an assessment only process that may result in credits towards a part or full qualification.  There is no formal training involved, although you may choose to complete further training as a result of the assessment process.

You can apply for Skills Recognition before you enrol in the qualification you are seeking.  You can apply for Skills Recognition through one or both of the following processes:

  • Credit Transfer for formal training that might be equivalent to a new qualification or partial qualification
  • Recognition of Prior Learning (RPL) for people who have relevant and current skills and knowledge that they have gained through non-formal or informal learning i.e. work or life experience.
Information Sessions

For further information regarding this course please call 1300 468 233.


Please note:  Eligible individuals who wish to access a government subsidised place, must participate in a Pre-training Review.  This will consider your:

  • Aspirations/career goals
  • Educational attainment and capability
  • Literacy and numeracy skills
  • Suitability for Recognition for Prior Learning (RPL) and Credit Transfer
Individual Needs

Enrolment in an apprenticeship course is commenced after GOTAFE receives a Training Contract completed at an Australian Apprenticeship Support Network (AASN). To locate an AASN, please go to australianapprenticeships.gov.au or call 13 38 73.

Additional Information

Students will be required to purchase a Restaurant uniform and online resources.

Learner’s Rights

Refer to the Student Handbook for information regarding Learner’s Rights Student Handbook.
Further information is provided at course induction.

Student Welfare Unit

As an enrolled student at GOTAFE you will be welcome to access a variety of non-academic support services from the Student Welfare Unit. These services are designed to best support you to successfully complete your course.

Services include on campus supports and remote supports

  • Counselling
  • employment information
  • careers
  • activities etc.
Educational Support Services

As an enrolled student at GOTAFE you may access a wide range of academic support services to assist you to meet the academic challenges of your course from our Learning Support Unit.

Where to from here?

If you need any further clarification of the information provided please contact one of our client service officers on 1300 468 233 who can assist you or click Enquire Now.