Certificate III in Hospitality

Course Code SIT30616
Campus Contact your local GOTAFE campus on 1300 GOTAFE (468 233) for full details
Duration 552 hours

Course Overview

The SIT30616 Certificate III in Hospitality is the recognised qualification to become a qualified Waiter, Reception front desk staff, Housekeeper (Hotel/Motel), Bar Attendant, Barista or Gaming Attendant.

Channel your love of working with people into a career in hospitality. The Certificate III in Hospitality delivers job-ready skills to set you up for work. You’ll gain industry knowledge in customer service and workplace hygiene as well as obtaining your Responsible Service of Alcohol. Gain skills to run in-house events/functions, serve food and beverages to customers, plus operate a bar and restaurant. You’ll find work opportunities from the local pub to top international restaurants anywhere in the world.

This course is delivered on campus or as a Traineeship. Students will be enrolled as Trainees in either a Food and Beverage Industry or Accommodation Industry focus.

You will be enrolled into a current qualification

Please note: this course is available as part of the 2019 Free TAFE Courses for eligible students.

Pathways / Employment Opportunities

The SIT30616 Certificate III in Hospitality is designed for those wishing to further their knowledge and skills to seek employment in the Hospitality industry as an espresso coffee machine operator, food and beverage attendant, front desk receptionist, function attendant, guest service agent, housekeeper, senior bar attendant or waiter.
Working in this industry may involve shift work, after hours work, weekend work and long/extended shifts. Types of workplaces may include restaurants, hotels, motels, clubs, cafes and coffee shops.

Further studies
After gaining the SIT30616 Certificate III in Hospitality, you might wish to undertake further study in the SIT40416 Certificate IV in Hospitality.

Sessions - Dates/Times

Contact your local GOTAFE campus on 1300 GOTAFE (468 233) for full details

Attendance and Commitment

It is important that students commit to all course requirements, including study and assessments the student may need to complete outside their normal training sessions.

Students are required to complete 36 service periods over the duration of their studies and you may be required to undertake these at nights or on weekends.

For Trainees, attendance on campus is not required as all learning is on-the-job under the supervision of the employer/workplace supervisor. Assessment occurs within the workplace with the GOTAFE Trainer/Assessor visiting the workplace 4 times per year. Trainees are required attend all scheduled appointments witj upir trainer.

Course Co-ordinator

Name: Anita McFarlane
Location: Shepparton

Name: Sue Hayes
Location: Seymour

Name: Carol Lenaz
Location: Wangaratta

Fee Information
Type Average Enrolled Hours Hourly Fee Rate Indicative Tuition Fee Hourly Govt Subsidy Rate Total Govt Contribution
Govt Subsidised-Standard 552 $3.84 $2,119.68 $3.00 $1,656.00
Govt Subsidised-Standard Concession 552 $0.77 $425.04 $3.00 $1,656.00
Govt Subsidised-Trainee 552 $3.59 $1,981.68 $8.50 $4,692.00
Govt Subsidised-Trainee Concession 552 $0.72 $397.44 $8.50 $4,692.00
Full Fee 552 $10.25 $5,658.00 N/A N/A
Course Materials 552 $0.40 $220.80 N/A N/A

The student tuition fees as published are subject to change given individual circumstances at enrolment.

You will receive an Indicative Fee Statement when you decide upon your course. A finalised invoice will be issued upon enrolment. Students will be invoiced for the components of the course that they are enrolled into for each year or semester.

Material fees cover costs associated with the following where applicable, and not limited to:

  • Classroom activity consumables, handouts and booklets
  • E-Learning resources and associated license access fees
  • Excursions

Additionally some courses require students to purchase or supply text books, kits, tools, uniforms and personal protection equipment. Some specific materials may be purchased through the GOTAFE Book Shop. A full list with associated costs will be provided to you at your Course Information session or during the Pre-Training review Interview.

Entry Requirements

Training package entry requirements
There are no entry requirements for this qualification.

GOTAFE preferred entry requirements
Before being accepted into the course applicants must:

  • Undertake a Pre-training Review to document previous work experience and qualifications and assess suitability for the course
  • Complete a Core Skills Profile for Adults (CSPA) test to ensure the required language, literacy and numeracy levels are met for the course
  • Register with the Australian Apprenticeship Support Network (Traineeship only)
Units of Competency

SIT30616 – Core Units

SITXHRM001 – Coach others in job skills
SITXWHS001 – Participate in safe work practices
SITXCCS006 – Provide service to customers
SITXCOM002 – Show social and cultural sensitivity
SITHIND002 – Source and use information on the hospitality industry
SITHIND004 – Work effectively in hospitality service
BSBWOR203 – Work effectively with others

SIT30616 – Elective Units

SITTTSL002 – Access and interpret product information
SIRXPDK001 – Advise on products and services
SITHFAB001 – Clean and tidy bar areas
SITHKOP001 – Clean kitchen premises and equipment
SITHACS001 – Clean premises and equipment
SITEEVT003 – Coordinate on-site event registrations
SITXWHS002 – Identify hazards, assess and control safety risks
SITXCCS003 – Interact with customers
SITHFAB003 – Operate a bar
SITHCCC004 – Package prepared foodstuffs
BSBSUS201 – Participate in environmentally sustainable work practices
SITXFSA002 – Participate in safe food handling practices
SITHCCC003 – Prepare and present sandwiches
SITHCCC002 – Prepare and present simple dishes
SITHFAB010 – Prepare and serve cocktails
SITHFAB005 – Prepare and serve espresso coffee
SITHFAB004 – Prepare and serve non-alcoholic beverages
SITHCCC006 – Prepare appetisers and salads
SITHACS003 – Prepare rooms for guests
SITEEVT002 – Process and monitor event registrations
SITXFIN001 – Process financial transactions
SITHACS008 – Provide accommodation reception services
SITTTSL004 – Provide advice on Australian destinations
SITHFAB017 – Provide advice on food and beverage matching
SITHACS002 – Provide housekeeping services to guests
SITHGAM001 – Provide responsible gambling services
SITHFAB002 – Provide responsible service of alcohol
SITXCCS002 – Provide visitor information
SITXINV001 – Receive and store stock
SIRXSLS001 – Sell to the retail customer
SITTTSL005 – Sell tourism products and services
SITHFAB007 – Serve food and beverage
SITHIND001 – Use hygienic practice for hospitality service
SITXFSA001 – Use hygienic practices for food safety
SITXFSA001 – Use hygienic practices for food safety
ICTWEB201 – Use social media tools for collaboration and engagement

Assessment Methods

A variety of assessments can be undertaken, including:

  • Written
  • Practical assessments
  • Portfolio
Skills Recognition

Skills Recognition is an assessment only process that may result in credits towards a part or full qualification.  There is no formal training involved, although you may choose to complete further training as a result of the assessment process.

You can apply for Skills Recognition before you enrol in the qualification you are seeking.  You can apply for Skills Recognition through one or both of the following processes:

  • Credit Transfer for formal training that might be equivalent to a new qualification or partial qualification
  • Recognition of Prior Learning (RPL) for people who have relevant and current skills and knowledge that they have gained through non-formal or informal learning i.e. work or life experience.
Information Sessions

For further information regarding information sessions please call 1300 468 233


Please note:  Eligible individuals who wish to access a government subsidised place, must participate in a Pre-training Review.  This will consider your:

  • Aspirations/career goals
  • Educational attainment and capability
  • Literacy and numeracy skills
  • Suitability for Recognition for Prior Learning (RPL) and Credit Transfer
Individual Needs

Enrolment in general public entry courses will require a selection interview. Please call 1300 468 233 to enquire further.
Enrolment in an apprenticeship course is commenced after GOTAFE receives a Training contract completed at an Australian Apprenticeship Support Network (AASN). To locate an AASN, please call 13 38 73

Learner’s Rights

Refer to the Student Handbook for information regarding Learner’s Rights Student Handbook.
Further information is provided at course induction.

Student Welfare Unit

As an enrolled student at GOTAFE you will be welcome to access a variety of non-academic support services from the Student Welfare Unit. These services are designed to best support you to successfully complete your course.

Services include on campus supports and remote supports

  • Counselling
  • employment information
  • careers
  • activities etc.
Educational Support Services

As an enrolled student at GOTAFE you may access a wide range of academic support services to assist you to meet the academic challenges of your course from our Learning Support Unit.

Where to from here?

If you need any further clarification of the information provided please contact one of our client service officers on 1300 468 233 who can assist you or click Enquire Now.