Certificate III in Tourism

Course Code SIT30116
Campus Seymour - Wallis Street, Shepparton - Fryers Street
Duration 592 hours

Course Overview

The SIT30116 Certificate III in Tourism is the recognised qualification to either an Event Industry focus or Hospitality Industry focus.

The SIT30116 Certificate III in Tourism provides a pathway to work in a range of tourism industry sectors and for a range of employers including tour operators, visitor information centres, attractions, and small tourism businesses.

You will be enrolled into a current qualification.

Please note: this course is available as part of the 2019 Free TAFE Courses for eligible students.

Pathways / Employment Opportunities

The SIT30116 Certificate III in Tourism is designed for those wishing to further their knowledge and skills to seek employment in the tourism industry.

Possible job titles include: adventure tourism guide, attendant or senior ride operator in an attraction or theme park, cellar door salesperson and guide in a winery, customer service agent, guide and salesperson in an Indigenous cultural centre, inbound tour coordinator, museum attendant or visitor information officer.

Working in this industry may involve long hours, shift and weekend work.

Further studies
After gaining the SIT30116 Certificate III in Tourism, you might wish to undertake further study in the SIT40116 Certificate IV in Travel and Tourism.

Sessions - Dates/Times

Campus Times
Seymour – Wallis Street On Campus Public – 2 Days/Week – Semester 1/2020
Seymour – Wallis Street On Campus Public – 2 Days/Week – Semester 2/2020
Shepparton – Fryers Street On Campus Public – 3 Days/Week – 9am to 4pm Semester 1/2020

Attendance and Commitment

It is important that students commit to all course requirements, including study and assessments the student may need to complete outside their normal training sessions.

Classes will operate in accordance to the given timetable.

You are encouraged to attend all face-to-face sessions and participate in any extra activities, including webinars, excursion major events off & on campus, which may include nights and weekends.

Course Co-ordinator

Name: Meliah Clarke
Location: Shepparton

Fee Information
Type Average Enrolled Hours Hourly Fee Rate Indicative Tuition Fee Hourly Govt Subsidy Rate Total Govt Contribution
Govt Subsidised-Standard 592 $3.84 $2,273.28 $6.00 $3,552.00
Govt Subsidised-Standard Concession 592 $0.77 $455.84 $6.00 $3,552.00
Govt Subsidised-Trainee 592 $6.15 $3,640.80 $6.00 $3,552.00
Govt Subsidised-Trainee Concession 592 $1.23 $728.16 $6.00 $3,552.00
Full Fee 592 $10.25 $6,068.00 N/A N/A
Course Materials 592 $0.40 $236.80 N/A N/A

The student tuition fees as published are subject to change given individual circumstances at enrolment.

You will receive an Indicative Fee Statement when you decide upon your course. A finalised invoice will be issued upon enrolment. Students will be invoiced for the components of the course that they are enrolled into for each year or semester.

Material fees cover costs associated with the following where applicable, and not limited to:

  • Classroom activity consumables, handouts and booklets
  • E-Learning resources and associated license access fees
  • Excursions

Additionally some courses require students to purchase or supply text books, kits, tools, uniforms and personal protection equipment. Some specific materials may be purchased through the GOTAFE Book Shop. A full list with associated costs will be provided to you at your Course Information session or during the Pre-Training review Interview.

Entry Requirements

Training package entry requirements
There are no specific training package entry requirements for this qualification

GOTAFE preferred entry requirements
Before being accepted into the course applicants must:

  • Attend an interview
  • Undertake a Pre-training Review to document previous work experience and qualifications and assess suitability for the course
  • Complete a Core Skills Profile for Adults (CSPA) test to ensure the required language, literacy and numeracy levels are met for the course
Units of Competency

SIT30116 – Core Units

SITXWHS001 – Participate in safe work practices
SITXCCS006 – Provide service to customers
SITXCOM002 – Show social and cultural sensitivity
SITTIND001 – Source and use information on the tourism and travel industry

SIT30116 – Elective Units

SITTTSL002 – Access and interpret product information
SITXHRM001 – Coach others in job skills
SITEEVT003 – Coordinate on-site event registrations
SITXWHS002 – Identify hazards, assess and control safety risks
SITHFAB003 – Operate a bar
SITTTSL001 – Operate online information systems
BSBSUS201 – Participate in environmentally sustainable work practices
SITTGDE005 – Prepare and present tour commentaries or activities
SITHFAB010 – Prepare and serve cocktails
SITHFAB005 – Prepare and serve espresso coffee
SITHFAB004 – Prepare and serve non-alcoholic beverages
SITTTSL006 – Prepare quotations
SITEEVT002 – Process and monitor event registrations
SITXFIN001 – Process financial transactions
SITTTSL004 – Provide advice on Australian destinations
SITEEVT004 – Provide event staging support
SITHFAB002 – Provide responsible service of alcohol
SITXCCS002 – Provide visitor information
SITXINV001 – Receive and store stock
SITTTSL005 – Sell tourism products and services
SITHFAB007 – Serve food and beverage
SITXFSA001 – Use hygienic practices for food safety
ICTWEB201 – Use social media tools for collaboration and engagement
BSBWOR203 – Work effectively with others

Assessment Methods

A variety of assessments can be undertaken, including:

  • Written
  • Practical assessments
  • Portfolio
Skills Recognition

Skills Recognition is an assessment only process that may result in credits towards a part or full qualification.  There is no formal training involved, although you may choose to complete further training as a result of the assessment process.

You can apply for Skills Recognition before you enrol in the qualification you are seeking.  You can apply for Skills Recognition through one or both of the following processes:

  • Credit Transfer for formal training that might be equivalent to a new qualification or partial qualification
  • Recognition of Prior Learning (RPL) for people who have relevant and current skills and knowledge that they have gained through non-formal or informal learning i.e. work or life experience.
Information Sessions

For further information regarding information sessions please call 1300 468 233.


Please note:  Eligible individuals who wish to access a government subsidised place, must participate in a Pre-training Review.  This will consider your:

  • Aspirations/career goals
  • Educational attainment and capability
  • Literacy and numeracy skills
  • Suitability for Recognition for Prior Learning (RPL) and Credit Transfer
Individual Needs

Enrolment in general public entry courses will require a selection interview. Please call 1300 468 233 to enquire further.

Enrolment in an apprenticeship course is commenced after GOTAFE receives a Training contract completed at an Australian Apprenticeship Support Network (AASN). To locate an AASN, please call 13 38 73.

Learner’s Rights

Refer to the Student Handbook for information regarding Learner’s Rights Student Handbook.
Further information is provided at course induction.

Student Welfare Unit

As an enrolled student at GOTAFE you will be welcome to access a variety of non-academic support services from the Student Welfare Unit. These services are designed to best support you to successfully complete your course.

Services include on campus supports and remote supports

  • Counselling
  • employment information
  • careers
  • activities etc.
Educational Support Services

As an enrolled student at GOTAFE you may access a wide range of academic support services to assist you to meet the academic challenges of your course from our Learning Support Unit.

Where to from here?

If you need any further clarification of the information provided please contact one of our client service officers on 1300 468 233 who can assist you or click Enquire Now.