Certificate II in Salon Assistant

Course Code SHB20216
Campus Shepparton - Fryers Street, Wangaratta - Docker Street
Duration 330 hours

Course Overview

The SHB20216 Certificate II in Salon Assistant is the recognised qualification to become a qualified Salon Assistant.

This course will give you the skills and knowledge to be able to work as a salon assistant. Skills will include basin work, colour application and coordination of clients for a busy salon.

You will always be guided by a senior salon operator.

This qualification is delivered on campus or as a Traineeship.

You will be enrolled into a current qualification.

Please note: this course is available as part of the 2019 Free TAFE Courses for eligible students.

Pathways / Employment Opportunities

The SHB20216 Certificate II in Salon Assistant is designed for those wishing to further their knowledge and skills to seek employment in the Hairdressing industry as a Salon Assistant within a Hairdressing team.

Working in this industry may involve long hours and physically strenuous work.

Further studies
After gaining the SHB20216 Certificate II in Salon Assistant, you might wish to undertake further study in the SHB30416 Certificate III in Hairdressing.

Sessions - Dates/Times

Campus Times
Shepparton – Fryers Street 2 Days a Week – 9am to 4pm – Public on Campus – Semester 2 / 2019
Wangaratta – Docker Street 2 Days a Week – 9am to 4pm – Public on Campus – Semester 2 / 2019

Attendance and Commitment

It is important that students commit to all course requirements, including study and assessments the student may need to complete outside their normal training sessions.

On campus – Students are encouraged to attend all face-to-face sessions.

Trainees – Students are encouraged to attend all scheduled appointments with a GOTAFE Trainer/Assessor.

Course Co-ordinator

Name: Wendi Bourke
Location: Shepparton

Fee Information
Type Average Enrolled Hours Hourly Fee Rate Indicative Tuition Fee Hourly Govt Subsidy Rate Total Govt Contribution
Govt Subsidised-Standard 330 $4.10 $1,353.00 $10.00 $3,300.00
Govt Subsidised-Standard Concession 330 $0.82 $270.60 $10.00 $3,300.00
Govt Subsidised-Trainee 330 $4.10 $1,353.00 $10.00 $3,300.00
Govt Subsidised-Trainee Concession 330 $0.82 $270.60 $10.00 $3,300.00
Full Fee 330 $10.25 $3,382.50 N/A N/A
Course Materials 330 $1.50 $495.00 N/A N/A

The student tuition fees as published are subject to change given individual circumstances at enrolment.

You will receive an Indicative Fee Statement when you decide upon your course. A finalised invoice will be issued upon enrolment. Students will be invoiced for the components of the course that they are enrolled into for each year or semester.

Material fees cover costs associated with the following where applicable, and not limited to:

  • Classroom activity consumables, handouts and booklets
  • E-Learning resources and associated license access fees
  • Excursions

Additionally some courses require students to purchase or supply text books, kits, tools, uniforms and personal protection equipment. Some specific materials may be purchased through the GOTAFE Book Shop. A full list with associated costs will be provided to you at your Course Information session or during the Pre-Training review Interview.

Entry Requirements

Training package entry requirements
There are no training package entry requirements for this qualification

GOTAFE preferred entry requirements
Before being accepted into the course applicants must:

  • Attend an interview
  • Undertake a Pre-training Review to document previous work experience and qualifications and assess suitability for the course
  • Complete a Core Skills Profile for Adults (CSPA) test to ensure the required language, literacy and numeracy levels are met for the course
  • Register with the Australian Apprenticeship Support Network (Trainees only)

Applicants must also have:

  • The ability to work autonomously
  • Strong communication skills essential
  • Physical skills appropriate to the job role
  • Basic to intermediate computer skills
Units of Competency

SHB20216 – Core Units

SHBXIND002 – Communicate as part of a salon team
SHBXIND001 – Comply with organisational requirements within a personal services environment
SHBXCCS001 – Conduct salon financial transactions
BSBWHS201 – Contribute to health and safety of self and others
SHBHDES001 – Dry hair to shape
SHBXCCS003 – Greet and prepare clients for salon services
SHBHIND001 – Maintain and organise tools, equipment and work areas
SHBHBAS001 – Provide shampoo and basin services

SHB20216 – Elective Units

SHBHCLS001 – Apply hair colour products
SHBHDES002 – Braid hair
SHBHBAS002 – Provide head, neck and shoulder massages for relaxation
SIRRINV001 – Receive and handle retail stock
SHBXCCS004 – Recommend products and services
SHBHIND002 – Research and use hairdressing industry information

Assessment Methods
  • Knowledge quiz
  • Portfolio
  • Practical Demonstration
  • Observation
Skills Recognition

Skills Recognition is an assessment only process that may result in credits towards a part or full qualification.  There is no formal training involved, although you may choose to complete further training as a result of the assessment process.

You can apply for Skills Recognition before you enrol in the qualification you are seeking.  You can apply for Skills Recognition through one or both of the following processes:

  • Credit Transfer for formal training that might be equivalent to a new qualification or partial qualification
  • Recognition of Prior Learning (RPL) for people who have relevant and current skills and knowledge that they have gained through non-formal or informal learning i.e. work or life experience.
Information Sessions

For further information regarding information sessions please call 1300 468 233.


Please note:  Eligible individuals who wish to access a government subsidised place, must participate in a Pre-training Review.  This will consider your:

  • Aspirations/career goals
  • Educational attainment and capability
  • Literacy and numeracy skills
  • Suitability for Recognition for Prior Learning (RPL) and Credit Transfer
Individual Needs

Enrolment in general public entry courses will require a selection interview. Please call 1300 468 233 to enquire further.

Enrolment in an apprenticeship course is commenced after GOTAFE receives a Training contract completed at an Australian Apprenticeship Support Network (AASN). To locate an AASN, please call 13 38 73.

Learner’s Rights

Refer to the Student Handbook for information regarding Learner’s Rights Student Handbook.
Further information is provided at course induction.

Student Welfare Unit

As an enrolled student at GOTAFE you will be welcome to access a variety of non-academic support services from the Student Welfare Unit. These services are designed to best support you to successfully complete your course.

Services include on campus supports and remote supports

  • Counselling
  • employment information
  • careers
  • activities etc.
Educational Support Services

As an enrolled student at GOTAFE you may access a wide range of academic support services to assist you to meet the academic challenges of your course from our Learning Support Unit.

Where to from here?

If you need any further clarification of the information provided please contact one of our client service officers on 1300 468 233 who can assist you or click Enquire Now.