Certificate IV in Community Services

Course Code CHC42015
Campus Benalla - Samaria Road, Cobram
Duration 925 hours

Course Overview

The CHC42015 Certificate IV in Community Services is the recognised qualification to become a qualified community services worker.

Why not work in a sector with excellent job prospects where you also get to care for your community? The CHC42015 Certificate IV in Community Services Work builds on your knowledge and skills in the field. You’ll learn from local community experts. GOTAFE Trainers support and encourage you all the way, from the first time we speak until you graduate.

This qualification reflects the role of community service workers who design and deliver person-centred services to individuals and/or groups. Workers may provide support, advocacy or interventions to individual clients, groups or communities across a range of services.

You will be enrolled into a current qualification.

Please note: this course is available as part of the 2019 Free TAFE Courses for eligible on-campus students.

Pathways / Employment Opportunities

The CHC42015 Certificate IV in Community Services is designed for those wishing to further their knowledge and skills to seek employment in the community services industry as a:

  • Aboriginal Health Education Officer
  • Community support worker
  • Domestic Violence Worker
  • Women’s Health Educator
  • Case Worker (Community Services)
  • Outreach Officer
  • Aboriginal Intake and Referral Worker
  • Early Intervention Homelessness Worker
  • Peak organisation worker
  • Community Education Worker
  • Welfare Support Worker
  • Court Support Worker
  • Support Worker (Community Services)
  • Information and Referral Worker
  • Personal Adviser
  • Health Education Officer
  • Community Legal Officers
  • Welfare Rights Worker
  • Tenant Advice and Advocacy Worker
  • Family Support Worker
  • Phone Advice Worker

At this level, workers may be autonomous with limited responsibility within established parameters and may be required to supervise and lead other workers in projects or teams.

Working in this industry may involve working in a range of community service, case work or case management contexts and may involve shift work and weekend work.

Further studies
After gaining the CHC42015 Certificate IV in Community Services, you might wish to undertake further study in the CHC52015 Diploma in Community Services.

Sessions - Dates/Times

Campus Times
Benalla – Samaria Road 3 days p/week – 2 day classroom, 1 day drop-in – Semester 2 / 2019
Cobram 3 Days a Week/inc Structured Study Session – 9am to 4pm / 2019

Attendance and Commitment

It is important that students commit to all course requirements, including study and assessments the student may need to complete outside their normal training sessions.

Training hours may vary depending on the number of units a prospective student plans to study and the study mode.

Students are encouraged to attend all face-to-face sessions and participate in webinars.
Full time – 2 days per week over 5 months or Part time – 2 half days per week over 10 months.

Course Co-ordinator

Name Tamara Cox
Location Shepparton

Fee Information
Type Average Enrolled Hours Hourly Fee Rate Indicative Tuition Fee Hourly Govt Subsidy Rate Total Govt Contribution
Govt Subsidised-Standard 925 $5.33 $4,930.25 $7.00 $6,475.00
Govt Subsidised-Standard Concession 925 $1.07 $989.75 $7.00 $6,475.00
Full Fee 925 $6.66 $6,160.50 N/A N/A
Course Materials 925 $0.35 $323.75 N/A N/A

The student tuition fees as published are subject to change given individual circumstances at enrolment.

You will receive an Indicative Fee Statement when you decide upon your course. A finalised invoice will be issued upon enrolment. Students will be invoiced for the components of the course that they are enrolled into for each year or semester.

Material fees cover costs associated with the following where applicable, and not limited to:

  • Classroom activity consumables, handouts and booklets
  • E-Learning resources and associated license access fees
  • Excursions

Additionally some courses require students to purchase or supply text books, kits, tools, uniforms and personal protection equipment. Some specific materials may be purchased through the GOTAFE Book Shop. A full list with associated costs will be provided to you at your Course Information session or during the Pre-Training review Interview.

Entry Requirements

Training package entry requirements
There are no training package entry requirements for this qualification

GOTAFE preferred entry requirements
Before being accepted into the course applicants must:

  • Undertake a Pre-training Review to document previous work experience and qualifications and assess suitability for the course
  • Complete a Core Skills Profile for Adults (CSPA) test to ensure the required language, literacy and numeracy levels are met for the course

Applicants will also be required to:

  • attend a formal interview
  • complete required enrolment documentation for the year of enrolment
Units of Competency

CHC42015 – Core Units

CHCCCS004 – Assess co-existing needs
CHCPRP001 – Develop and maintain networks and collaborative partnerships
CHCADV001 – Facilitate the interests and rights of clients
HLTWHS003 – Maintain work health and safety
CHCCOM002 – Use communication to build relationships
CHCLEG001 – Work legally and ethically
CHCDIV001 – Work with diverse people

CHC42015 – Elective Units

CHCMHS011 – Assess and promote social, emotional and physical wellbeing
CHCDIS001 – Contribute to ongoing skills development using a strengths-based approach
CHCDIS008 – Facilitate community participation and social inclusion
CHCPRT001 – Identify and respond to children and young people at risk
CHCCDE001 – Support participative planning processes
CHCYTH002 – Work effectively with young people in the youth work context
CHCMHS001 – Work with people with mental health issues
CHCCDE003 – Work within a community development framework

Assessment Methods

Assessment methods may include:

  • Knowledge test/quiz
  • Presentation
  • Workplace observation/demonstration
  • Written
Skills Recognition

Skills Recognition is an assessment only process that may result in credits towards a part or full qualification.  There is no formal training involved, although you may choose to complete further training as a result of the assessment process.

You can apply for Skills Recognition before you enrol in the qualification you are seeking.  You can apply for Skills Recognition through one or both of the following processes:

  • Credit Transfer for formal training that might be equivalent to a new qualification or partial qualification
  • Recognition of Prior Learning (RPL) for people who have relevant and current skills and knowledge that they have gained through non-formal or informal learning i.e. work or life experience.
Information Sessions

For further information regarding this course please call 1300 468 233.


Please note:  Eligible individuals who wish to access a government subsidised place, must participate in a Pre-training Review.  This will consider your:

  • Aspirations/career goals
  • Educational attainment and capability
  • Literacy and numeracy skills
  • Suitability for Recognition for Prior Learning (RPL) and Credit Transfer
Individual Needs

Enrolment in general public entry courses will require a selection interview. Please call 1300 468 233 to enquire further.

Learner’s Rights

Refer to the Student Handbook for information regarding Learner’s Rights Student Handbook.
Further information is provided at course induction.

Student Welfare Unit

As an enrolled student at GOTAFE you will be welcome to access a variety of non-academic support services from the Student Welfare Unit. These services are designed to best support you to successfully complete your course.

Services include on campus supports and remote supports

  • Counselling
  • employment information
  • careers
  • activities etc.
Educational Support Services

As an enrolled student at GOTAFE you may access a wide range of academic support services to assist you to meet the academic challenges of your course from our Learning Support Unit.

Where to from here?

If you need any further clarification of the information provided please contact one of our client service officers on 1300 468 233 who can assist you or click Enquire Now.