Certificate III in Community Services

Course Code CHC32015
Campus Shepparton - Fryers Street
Duration 590 hours

Course Overview

The CHC32015 Certificate III Community Services is the recognised qualification to become a qualified community services worker.

Choose to study the Certificate III in Community Services and give yourself the best start to your career in Community Services.

This entry level course will give you a variety of essential, practical skills and operational knowledge to support the social, psychological, welfare and protection needs of the community.

With flexible study options and supportive training, this course will give you the fundamentals skills to work with clients to identify their needs and provide appropriate services for support.

This qualification can be completed on campus or as a VET in School program.

You will be enrolled into a current qualification.

Please note: this course is available as part of the 2019 Free TAFE Courses for eligible on-campus students.

Pathways / Employment Opportunities

The Certificate III in Community Services is designed for those wishing to further their knowledge and skills to seek employment in the Community Services industry.

Community Services workers at this level maybe working in residential facilities and/or in community services under direct or regular supervision within clearly defined organisation guidelines and service plans.

Working in this industry may involve supporting individuals, having direct contact with clients, shift work and weekend work.

Further studies
After gaining the CHC32015 Certificate III Community Services, you might wish to undertake further study in the CHC42015 Certificate IV in Community Services and then onto CHC52015 Diploma in Community Services Work.

Sessions - Dates/Times

Campus Times
Shepparton – Fryers Street General Public – 1 day per week – 9:00 am to 3:00pm – Semester 2 / 2019

Attendance and Commitment

It is important that students commit to all course requirements, including study and assessments the student may need to complete outside their normal training sessions.

Students are encouraged to attend all face-to-face sessions and participate in webinars.

Course Co-ordinator

Name: Mary Katsoutas
Location: Shepparton

Fee Information
Type Average Enrolled Hours Hourly Fee Rate Indicative Tuition Fee Hourly Govt Subsidy Rate Total Govt Contribution
Govt Subsidised-Standard 590 $5.15 $3,038.50 $7.00 $4,130.00
Govt Subsidised-Standard Concession 590 $1.03 $607.70 $7.00 $4,130.00
Full Fee 590 $6.15 $3,628.50 N/A N/A
Course Materials 590 $0.35 $206.50 N/A N/A

The student tuition fees as published are subject to change given individual circumstances at enrolment.

You will receive an Indicative Fee Statement when you decide upon your course. A finalised invoice will be issued upon enrolment. Students will be invoiced for the components of the course that they are enrolled into for each year or semester.

Material fees cover costs associated with the following where applicable, and not limited to:

  • Classroom activity consumables, handouts and booklets
  • E-Learning resources and associated license access fees
  • Excursions

Additionally some courses require students to purchase or supply text books, kits, tools, uniforms and personal protection equipment. Some specific materials may be purchased through the GOTAFE Book Shop. A full list with associated costs will be provided to you at your Course Information session or during the Pre-Training review Interview.

Entry Requirements

Training package entry requirements
There are no training package entry requirements for this qualification

GOTAFE preferred entry requirements
On Campus
Before being accepted into the course you must:

  • Attend an interview
  • Undertake a Pre-training Review to document your previous work experience and qualifications and assess your suitability for the course
  • Complete a CSPA test to ensure you have the required language, literacy and numeracy levels required for the course

VETis Students
The selection process will involve the student’s school VET coordinator who will approve the student engaging in this VETiS program.

VETiS students will have their Language, Literacy & Numeracy suitability confirmed by their VETiS coordinator.

Units of Competency

CHC32015 – Core Units

CHCCOM005 – Communicate and work in health or community services
HLTWHS002 – Follow safe work practices for direct client care
HLTWHS006 – Manage personal stressors in the work environment
CHCCCS016 – Respond to client needs
CHCDIV001 – Work with diverse people

CHC32015 – Elective Units

CHCPRP001 – Develop and maintain networks and collaborative partnerships
CHCADV001 – Facilitate the interests and rights of clients
CHCCDE004 – Implement participation and engagement strategies
CHCDIV002 – Promote Aboriginal and/or Torres Strait Islander cultural safety
HLTAID003 – Provide first aid
CHCCOM001 – Provide first point of contact
CHCGRP001 – Support group activities
CHCMHS001 – Work with people with mental health issues
CHCCDE003 – Work within a community development framework

Assessment Methods

Assessment methods may include:

  • written tasks
  • quizzes
  • oral presentations
  • role plays
  • engagement through Catapult resources
  • assessment tools in online LMS (Moodle)
Skills Recognition

Skills Recognition is an assessment only process that may result in credits towards a part or full qualification.  There is no formal training involved, although you may choose to complete further training as a result of the assessment process.

You can apply for Skills Recognition before you enrol in the qualification you are seeking.  You can apply for Skills Recognition through one or both of the following processes:

  • Credit Transfer for formal training that might be equivalent to a new qualification or partial qualification
  • Recognition of Prior Learning (RPL) for people who have relevant and current skills and knowledge that they have gained through non-formal or informal learning i.e. work or life experience.
Information Sessions

For further information regarding this course please call 1300 468 233.


Please note:  Eligible individuals who wish to access a government subsidised place, must participate in a Pre-training Review.  This will consider your:

  • Aspirations/career goals
  • Educational attainment and capability
  • Literacy and numeracy skills
  • Suitability for Recognition for Prior Learning (RPL) and Credit Transfer
Individual Needs

Enrolment in general public entry courses will require a selection interview. Please call 1300 GOTAFE to enquire further.
The enrolment process will involve the student’s school VET coordinator who will approve the student engaging in this VETiS program.

On approval GOTAFE enrolment process will be followed.

Learner’s Rights

Refer to the Student Handbook for information regarding Learner’s Rights Student Handbook.
Further information is provided at course induction.

Student Welfare Unit

As an enrolled student at GOTAFE you will be welcome to access a variety of non-academic support services from the Student Welfare Unit. These services are designed to best support you to successfully complete your course.

Services include on campus supports and remote supports

  • Counselling
  • employment information
  • careers
  • activities etc.
Educational Support Services

As an enrolled student at GOTAFE you may access a wide range of academic support services to assist you to meet the academic challenges of your course from our Learning Support Unit.

Where to from here?

If you need any further clarification of the information provided please contact one of our client service officers on 1300 468 233 who can assist you or click Enquire Now.