Diploma of Hospitality Management

Course Code SIT50416
Campus Shepparton - Fryers Street
Duration 1320 hours

Course Overview

The SIT50416 Diploma of Hospitality is the recognised qualification to become a qualified banquet or function manager, bar manager, cafe manager, chef de cuisine, chef patissier, club manager, executive housekeeper, front office manager, gaming manager, kitchen manager, motel manager.

The SIT50416 Diploma of Hospitality reflects the role of highly skilled senior operators who use a broad range of hospitality skills combined with managerial skills and sound knowledge of industry to coordinate hospitality operations. They operate independently, have responsibility for others and make a range of operational business decisions.

If you’re getting serious about hospitality, join us for the Diploma. You’ll train in our on kitchens, and put your skills to practice in our Restaurants. Our Trainers work in the local hospitality industry and will teach you management and operational skills using real-life projects. Manage from the ground up, from supervising staff, to front of house operations and everything in between.

This qualification is delivered on campus. Students are required to have current Hospitality Industry experience at a supervisor level and an interest in wanting to increase their knowledge to move into a management role.

You will be enrolled into a current qualification.

Pathways / Employment Opportunities

The SIT50416 Diploma of Hospitality Management is designed for those wishing to further their knowledge and skills to seek employment in the Hospitality industry.

Job roles may include:

  • banquet or function manager
  • bar manager
  • cafe manager
  • chef de cuisine
  • chef patissier
  • club manager
  • executive housekeeper
  • front office manager
  • gaming manager
  • kitchen manager
  • motel manager
  • restaurant manager
  • sous chef
  • unit manager catering operations

Working in this industry may involve long hours, shift and weekend work. A reasonable level of physical fitness may be required.

Further studies
After gaining the SIT50416 Diploma of Hospitality Management, you might wish to undertake further study in the SIT60316 Advanced Diploma of Hospitality Management.

Sessions - Dates/Times

Campus Times
Shepparton – Fryers Street Starts Mon 1st July, 1 Day a week, 9am to 3.30pm / 2019

Attendance and Commitment

It is important that students commit to all course requirements, including study and assessments the student may need to complete outside their normal training sessions.

Students are encouraged to attend all face-to-face sessions and participate in webinars.

Course Co-ordinator

Name: Audrey Ash
Location: Shepparton

Fee Information
Type Average Enrolled Hours Hourly Fee Rate Indicative Tuition Fee Hourly Govt Subsidy Rate Total Govt Contribution
Govt Subsidised-Standard 1,320 $6.00 $7,920.00 $4.00 $5,280.00
Full Fee 1,320 $10.25 $13,530.00 N/A N/A
Course Materials 1,320 $0.40 $528.00 N/A N/A

The student tuition fees as published are subject to change given individual circumstances at enrolment.

You will receive an Indicative Fee Statement when you decide upon your course. A finalised invoice will be issued upon enrolment. Students will be invoiced for the components of the course that they are enrolled into for each year or semester.

Material fees cover costs associated with the following where applicable, and not limited to:

  • Classroom activity consumables, handouts and booklets
  • E-Learning resources and associated license access fees
  • Excursions

Additionally some courses require students to purchase or supply text books, kits, tools, uniforms and personal protection equipment. Some specific materials may be purchased through the GOTAFE Book Shop. A full list with associated costs will be provided to you at your Course Information session or during the Pre-Training review Interview.

Entry Requirements

Training package entry requirements
There are no training package entry requirements for this qualification.

GOTAFE preferred entry requirements
Before being accepted into the course applicants must:

  • Attend an interview
  • Undertake a Pre-training Review to document previous work experience and qualifications and assess suitability for the course
  • Complete a Core Skills Profile for Adults (CSPA) test to ensure the required language, literacy and numeracy levels are met for the course

It is strongly recommended, that applicants have the following:

  • Certificate IV in Hospitality or a related industry.
  • 2 years practical experience in Hospitality or a related field.
Units of Competency

SIT50416 – Core Units

SITXCCS008 – Develop and manage quality customer service practices
SITXCCS007 – Enhance customer service experiences
SITXMGT002 – Establish and conduct business relationships
SITXWHS003 – Implement and monitor work health and safety practices
SITXHRM003 – Lead and manage people
SITXCOM005 – Manage conflict
BSBDIV501 – Manage diversity in the workplace
SITXFIN003 – Manage finances within a budget
BSBMGT517 – Manage operational plan
SITXMGT001 – Monitor work operations
SITXFIN004 – Prepare and monitor budgets
SITXGLC001 – Research and comply with regulatory requirements
SITXHRM002 – Roster staff

SIT50416 – Elective Units

SITXMPR004 – Coordinate marketing activities
SITXWHS002 – Identify hazards, assess and control safety risks
BSBSUS401 – Implement and monitor environmentally sustainable work practices
SITXFIN002 – Interpret financial information
BSBCMM401 – Make a presentation
BSBADM502 – Manage meetings
SITXHRM006 – Monitor staff performance
SITXMPR006 – Obtain and manage sponsorship
SITXFSA002 – Participate in safe food handling practices
SITHFAB005 – Prepare and serve espresso coffee
SITHFAB016 – Provide advice on food
SITHFAB002 – Provide responsible service of alcohol
SITXHRM004 – Recruit, select and induct staff
SITHFAB007 – Serve food and beverage
SITXFSA001 – Use hygienic practices for food safety
SITHCCC020 – Work effectively as a cook
SITHIND004 – Work effectively in hospitality service
BSBWRT401 – Write complex documents

Assessment Methods

A variety of assessments can be undertaken, including:

  • Written
  • Practical assessments
  • Portfolio
Skills Recognition

Skills Recognition is an assessment only process that may result in credits towards a part or full qualification.  There is no formal training involved, although you may choose to complete further training as a result of the assessment process.

You can apply for Skills Recognition before you enrol in the qualification you are seeking.  You can apply for Skills Recognition through one or both of the following processes:

  • Credit Transfer for formal training that might be equivalent to a new qualification or partial qualification
  • Recognition of Prior Learning (RPL) for people who have relevant and current skills and knowledge that they have gained through non-formal or informal learning i.e. work or life experience.
Information Sessions

For further information please call 1300 468 233.


Please note:  Eligible individuals who wish to access a government subsidised place, must participate in a Pre-training Review.  This will consider your:

  • Aspirations/career goals
  • Educational attainment and capability
  • Literacy and numeracy skills
  • Suitability for Recognition for Prior Learning (RPL) and Credit Transfer
Individual Needs

Enrolment in general public entry courses will require a selection interview. Please call 1300 468 233 to enquire further.

Learner’s Rights

Refer to the Student Handbook for information regarding Learner’s Rights Student Handbook.
Further information is provided at course induction.

Student Welfare Unit

As an enrolled student at GOTAFE you will be welcome to access a variety of non-academic support services from the Student Welfare Unit. These services are designed to best support you to successfully complete your course.

Services include on campus supports and remote supports

  • Counselling
  • employment information
  • careers
  • activities etc.
Educational Support Services

As an enrolled student at GOTAFE you may access a wide range of academic support services to assist you to meet the academic challenges of your course from our Learning Support Unit.

Where to from here?

If you need any further clarification of the information provided please contact one of our client service officers on 1300 468 233 who can assist you or click Enquire Now.