Certificate IV in Business Administration

Course Code BSB40515
Campus Shepparton - Fryers Street
Duration 400 hours

Course Overview

The BSB40515 Certificate IV in Business Administration is the recognised qualification to become a qualified become a qualified Executive Personal Assistant.

It’s a great feeling when your hard work pays off and people appreciate your effort. If you have a keen interest in fine tuning administration where you work, then study with us. You’ll gain advanced skills you need to provide senior support services to the business.
The Certificate IV in Business Administration includes more complex support skills and knowledge such as:

  • Solving complex problems
  • Analysing data from a variety of sources
  • Leadership and guidance of others
  • Preparing complicated business documents
  • Arranging travel
  • Organising meetings
  • Prepare presentations

Our Trainers are all industry experienced, and will support you to apply your learning on-the-job.

This course is delivered as a Traineeship. You will be enrolled into a current qualification.

Pathways / Employment Opportunities

The BSB40515 Certificate IV in Business Administration is designed for those wishing to further their knowledge and skills to seek employment in the Business Administration, Legal Adinistration, Courts, Property, Accounting and Bookkeeping, Logistics, IT, Government Services industries as a:

  • Executive Assistant
  • Strata Managing Agent
  • Personal Assistant
  • Project Assistant
  • Office Administrator
  • Administration Officer (Local Government)
  • Business Administration Officer (Local Government)
  • Office Supervisor (Local Government)
  • Waste Management Administrative Supervisor
  • Senior Clinical Coder
  • Board Secretary
  • Accounts Supervisor

Working in this industry may involve working with a wide range of people across an organisation, performing roles that deal with customers, working with MS Office and specific software applications and entering and processing basic financial information. Work hours are generally business hours, Monday to Friday but may include Saturday mornings.

Further studies
After gaining the BSB40515 Certificate IV in Business Administration, you might wish to undertake further study in the Business, Administration, Management or Accounting fields.

Sessions - Dates/Times

Campus Times
Shepparton – Fryers Street BSB40515 – Traineeship

Attendance and Commitment

This course is conducted over 12 months full time or 24 months part time as a traineeship in the workplace. All training and assessment will be conducted as shown in your Competency Based Completion Training Plan. If you are required to attend classes at a Campus this will be documented there.

It is important that students commit to all course requirements, including study and assessments the student may need to complete outside of their training sessions or work hours.

Students must be employed in a workplace as a Trainee and have a Training Contract.

A timetable for completion of each of the units will be developed with you. You will be expected to complete the required reading, research, exercises and assessments through self-direction. You will be supported by your teachers as required via phone, email and one-on-one face-to-face or Skype meetings. The trainer will visit the trainee in the workplace a minimum of 4 times and maintain monthly contact.
During the duration of the traineeship you wil be required to undertake:

  1. Relevant duties in their workplace to a competent standard
  2. Self-paced learning – reading and satisfactory completion of the activities of an online resource for this unit.
Course Co-ordinator

Name: Julie McHenry
Location: All campuses

Fee Information
Type Cost
Govt Subsidised-Trainee $2,540.00
Govt Subsidised-Trainee Concession $508.00
Course Materials $240.00

Please note that the advertised fees relate to 2019.   For enrolments this year, please contact us for confirmation.

The student tuition fees as published are subject to change given individual circumstances at enrolment.

You will receive an Indicative Fee Statement when you decide upon your course. A finalised invoice will be issued upon enrolment. Students will be invoiced for the components of the course that they are enrolled into for each year or semester.

Material fees cover costs associated with the following where applicable, and not limited to:

  • Classroom activity consumables, handouts and booklets
  • E-Learning resources and associated license access fees
  • Excursions

Additionally some courses require students to purchase or supply text books, kits, tools, uniforms and personal protection equipment. Some specific materials may be purchased through the GOTAFE Book Shop. A full list with associated costs will be provided to you at your Course Information session or during the Pre-Training review Interview.

Entry Requirements

Training package entry requirements
There are no training package entry requirements for this qualification.

GOTAFE preferred entry requirements
Before being accepted into the course applicants must:

  • Attend an interview
  • Undertake a Pre-training Review to document previous work experience and qualifications and assess suitability for the course
  • Complete a Core Skills Profile for Adults (CSPA) test to ensure the required language, literacy and numeracy levels are met for the course
  • Be registered with an Australian Apprenticeship Support Network (Apprentices/Trainees only)

The selection criteria for this course are:

  • Ability to undertake training at this qualification level
  • Literacy and numeracy skills of an appropriate level
  • Keen interest in this Industry sector
  • Ability to communicate with others
  • Computer skills in Word, Excel and use of the Internet to a basic level
  • Ability to organise study and work independently
Units of Competency

BSB40515 – Elective Units
BSBADM405 – Organise meetings
BSBADM406 – Organise business travel
BSBADM407 – Administer projects
BSBADM409 – Coordinate business resources
BSBCMM401 – Make a presentation
BSBCUS401 – Coordinate implementation of customer service strategies
BSBCUS402 – Address customer needs
BSBCUS403 – Implement customer service standards
BSBFIA401 – Prepare financial reports
BSBFIA402 – Report on financial activity
BSBINN301 – Promote innovation in a team environment
BSBITU302 – Create electronic presentations
BSBITU303 – Design and produce text documents
BSBITU401 – Design and develop complex text documents
BSBITU402 – Develop and use complex spreadsheets
BSBITU404 – Produce complex desktop published documents
BSBLDR402 – Lead effective workplace relationships
BSBLDR403 – Lead team effectiveness
BSBLED401 – Develop teams and individuals
BSBMKG413 – Promote products and services
BSBPMG522 – Undertake project work
BSBRSK401 – Identify risk and apply risk management processes
BSBWHS401 – Implement and monitor WHS policies, procedures and programs to meet legislative requirements
BSBWOR404 – Develop work priorities
BSBWRT401 – Write complex documents
FNSACC406 – Set up and operate a computerised accounting system
FNSBKG404 – Carry out business activity and instalment activity statement tasks

Assessment Methods

Assessment methods will vary to best suit the assessment requirements of the unit. These may include:

  • class room activities and observation
  • role plays
  • assignments
  • short answer questions
  • supervised tests
  • portfolios.

The Trainee’s Competency Based Completion Training Plan will document start and end dates which will need to be complied with to ensure the required training and assessment is completed within the duration of the Traineeship.

Skills Recognition

Skills Recognition is an assessment only process that may result in credits towards a part or full qualification.  There is no formal training involved, although you may choose to complete further training as a result of the assessment process.

You can apply for Skills Recognition before you enrol in the qualification you are seeking.  You can apply for Skills Recognition through one or both of the following processes:

  • Credit Transfer for formal training that might be equivalent to a new qualification or partial qualification
  • Recognition of Prior Learning (RPL) for people who have relevant and current skills and knowledge that they have gained through non-formal or informal learning i.e. work or life experience.
Information Sessions

For further information regarding this course please call 1300 468 233.


Please note:  Eligible individuals who wish to access a government subsidised place, must participate in a Pre-training Review.  This will consider your:

  • Aspirations/career goals
  • Educational attainment and capability
  • Literacy and numeracy skills
  • Suitability for Recognition for Prior Learning (RPL) and Credit Transfer
Individual Needs

Enrolment in an apprenticeship course is commenced after GOTAFE receives a Training Contract completed at an Australian Apprenticeship Support Network (AASN). To locate an AASN, please go to australianapprenticeships.gov.au or call 13 38 73.

Learner’s Rights

Refer to the Student Handbook for information regarding Learner’s Rights Student Handbook.
Further information is provided at course induction.

Student Welfare Unit

As an enrolled student at GOTAFE you will be welcome to access a variety of non-academic support services from the Student Welfare Unit. These services are designed to best support you to successfully complete your course.

Services include on campus supports and remote supports

  • Counselling
  • employment information
  • careers
  • activities etc.
Educational Support Services

As an enrolled student at GOTAFE you may access a wide range of academic support services to assist you to meet the academic challenges of your course from our Learning Support Unit.

Where to from here?

If you need any further clarification of the information provided please contact one of our client service officers on 1300 468 233 who can assist you or click Enquire Now.