Certificate IV in Business

Course Code BSB40215
Campus Benalla - Samaria Road
Duration 450 hours

Course Overview

The BSB40215 Certificate IV in Business is the recognised qualification to become a qualified Personal Assistant.

Are you looking for a gateway into a business career? Study the BSB40215 Certificate IV in Business at GOTAFE. You benefit from our local connections and in-depth knowledge of the marketplace. Increase your knowledge and skills to improve your career prospects, and strengthen your confidence.

You’ll also build relationships through workshops.Work on real life projects so you learn how to:

  • Implement operational plans
  • Prepare presentations
  • Undertake marketing and project work
  • Improve your financial skills
  • Prepare financial reports such as Business Activity Statements
  • Promote innovation in your work team
  • Show leadership in the workplace

This course is delivered as a Traineeship. You will be enrolled into a current qualification.

Pathways / Employment Opportunities

The BSB40215 Certificate IV in Business is designed for those wishing to further their knowledge and skills to seek employment in the Business Administration, Public Administration, Logistics, Warehousing and Storage, Ground Operations industries as a:

  • Personal Assistant
  • Office Administrator
  • Office Manager
  • Executive Assistant
  • Analyst

Working in this industry may involve working with a wide range of people across an organisation, performing roles that deal with customers, working with MS Office and specific software applications and entering and processing basic financial information. Work hours are generally business hours, Monday to Friday but may include Saturday mornings.

Further studies
After gaining the BSB40215 Certificate IV in Business, you might wish to undertake further study in the Business, Administration, Management or Accounting fields.

Sessions - Dates/Times

Campus Times
Benalla – Samaria Road School Business Managers – 5 Workshops, 9am to 4pm, Starts 21st March / 2019
Benalla – Samaria Road School Business Managers – 5 Workshops, 9am to 4pm, Semester 2 / 2019

Attendance and Commitment

It is important that students commit to all course requirements, including study and assessments the student may need to complete outside of their training sessions or work hours.
Students must be employed in a workplace as a Trainee and have a Training Contract.
A timetable for completion of each of the units will be developed with you. You will be expected to complete the required reading, research, exercises and assessments through self-direction. You will be supported by your teachers as required via phone, email and one-on-one face-to-face or Skype meetings. The trainer will visit the trainee in the workplace a minimum of 4 times and maintain monthly contact.
During the duration of the traineeship you will be required to undertake:
1) Relevant duties in their workplace to a competent standard
2) Self-paced learning – reading and satisfactory completion of the activities of an online resource for this unit.

Course Co-ordinator

Name: Julie McHenry
Location: All campuses

Fee Information
Type Average Enrolled Hours Hourly Fee Rate Indicative Tuition Fee Hourly Govt Subsidy Rate Total Govt Contribution
Govt Subsidised-Standard 450 $5.00 $2,394.00 $4.00 $1,800.00
Govt Subsidised-Standard Concession 450 $1.00 $478.00 $4.00 $1,800.00
Govt Subsidised-Trainee 450 $6.00 $2,857.00 $4.00 $1,800.00
Govt Subsidised-Trainee Concession 450 $1.00 $571.00 $4.00 $1,800.00
Full Fee 450 $5.00 $2,560.00 N/A N/A
Course Materials 450 TBA $270.00 N/A N/A

The student tuition fees as published are subject to change given individual circumstances at enrolment.

You will receive an Indicative Fee Statement when you decide upon your course. A finalised invoice will be issued upon enrolment. Students will be invoiced for the components of the course that they are enrolled into for each year or semester.

Material fees cover costs associated with the following where applicable, and not limited to:

  • Classroom activity consumables, handouts and booklets
  • E-Learning resources and associated license access fees
  • Excursions

Additionally some courses require students to purchase or supply text books, kits, tools, uniforms and personal protection equipment. Some specific materials may be purchased through the GOTAFE Book Shop. A full list with associated costs will be provided to you at your Course Information session or during the Pre-Training review Interview.

Entry Requirements

Training package entry requirements
There are no training package entry requirements for this qualification.

GOTAFE preferred entry requirements
Before being accepted into the course applicants must:

  • Attend an interview
  • Undertake a Pre-training Review to document previous work experience and qualifications and assess suitability for the course
  • Complete a Core Skills Profile for Adults (CSPA) test to ensure the required language, literacy and numeracy levels are met for the course
  • Be registered with an Australian Apprenticeship Support Network (Apprentices/Trainees only)

The selection criteria for this course are:

  • Ability to undertake training at this qualification level
  • Literacy and numeracy skills of an appropriate level
  • Keen interest in this Industry sector
  • Ability to communicate with others
  • Computer skills in Word, Excel and use of the Internet to a basic level
  • Ability to organise study and work independently
Units of Competency

BSB40215 – Core Units

BSBWHS401 – Implement and monitor WHS policies, procedures and programs to meet legislative requirements

BSB40215 – Elective Units

BSBCUS402 – Address customer needs
BSBCOM406 – Conduct work within a compliance framework
BSBADM409 – Coordinate business resources
BSBCUS401 – Coordinate implementation of customer service strategies
BSBITU312 – Create electronic presentations
BSBITU302 – Create electronic presentations
BSBITU401 – Design and develop complex text documents
BSBITU402 – Develop and use complex spreadsheets
BSBLDR511 – Develop and use emotional intelligence
BSBLDR501 – Develop and use emotional intelligence
BSBITU307 – Develop keyboarding speed and accuracy
BSBLED401 – Develop teams and individuals
BSBWOR404 – Develop work priorities
BSBRSK401 – Identify risk and apply risk management processes
BSBCUS403 – Implement customer service standards
BSBLDR402 – Lead effective workplace relationships
BSBLDR403 – Lead team effectiveness
BSBCMM401 – Make a presentation
BSBADM406 – Organise business travel
BSBADM405 – Organise meetings
BSBFIA401 – Prepare financial reports
BSBITU404 – Produce complex desktop published documents
BSBINN301 – Promote innovation in a team environment
BSBMKG413 – Promote products and services
BSBFIA402 – Report on financial activity
BSBFIA402 – Report on financial activity
BSBFIA412 – Report on financial activity
FNSACC406 – Set up and operate a computerised accounting system
BSBHRM405 – Support the recruitment, selection and induction of staff
BSBPMG522 – Undertake project work
BSBWRT401 – Write complex documents

Assessment Methods

Assessment methods will vary to best suit the assessment requirements of the unit. These may include:

  • class room activities and observation
  • role plays
  • assignments
  • short answer questions
  • supervised tests
  • portfolios

The Trainee’s Competency Based Completion Training Plan will document start and end dates which will need to be complied with to ensure the required training and assessment is completed within the duration of the Traineeship.

Skills Recognition

Skills Recognition is an assessment only process that may result in credits towards a part or full qualification.  There is no formal training involved, although you may choose to complete further training as a result of the assessment process.

You can apply for Skills Recognition before you enrol in the qualification you are seeking.  You can apply for Skills Recognition through one or both of the following processes:

  • Credit Transfer for formal training that might be equivalent to a new qualification or partial qualification
  • Recognition of Prior Learning (RPL) for people who have relevant and current skills and knowledge that they have gained through non-formal or informal learning i.e. work or life experience.
Information Sessions

For further information regarding this course please call 1300 468 233.


Please note:  Eligible individuals who wish to access a government subsidised place, must participate in a Pre-training Review.  This will consider your:

  • Aspirations/career goals
  • Educational attainment and capability
  • Literacy and numeracy skills
  • Suitability for Recognition for Prior Learning (RPL) and Credit Transfer
Individual Needs

Enrolment in a Traineeship/Apprenticeship course is commenced after GOTAFE receives a Training Contract completed at an Australian Apprenticeship Support Network (AASN). To locate an AASN, please go to australianapprenticeships.gov.au or call 13 38 73.

Learner’s Rights

Refer to the Student Handbook for information regarding Learner’s Rights Student Handbook.
Further information is provided at course induction.

Student Welfare Unit

As an enrolled student at GOTAFE you will be welcome to access a variety of non-academic support services from the Student Welfare Unit. These services are designed to best support you to successfully complete your course.

Services include on campus supports and remote supports

  • Counselling
  • employment information
  • careers
  • activities etc.
Educational Support Services

As an enrolled student at GOTAFE you may access a wide range of academic support services to assist you to meet the academic challenges of your course from our Learning Support Unit.

Where to from here?

If you need any further clarification of the information provided please contact one of our client service officers on 1300 468 233 who can assist you or click Enquire Now.