Certificate III in Companion Animal Services

Course Code ACM30417
Campus Wangaratta - Tone Road
Duration 620 hours

Course Overview

The ACM30417 Certificate III in Companion Animal Services is the recognised qualification to become a qualified animal attendant working within a companion animal organisation.

The course provides comprehensive training in all aspects of companion animal care to ensure graduates are able to provide high levels of professional care to companion animals as well as being an effective member of the animal care team.

GOTAFE offers this course with 2 different delivery methods, these are:

  • Workplace Based – Students must be employed in an animal care workplace for a minimum of 15 hours a week. (13 hours a week for School Based Apprentices/Trainees). Enrolments are open all year.
  • On Campus – This program is designed for people wishing to enter the companion animal industry and is a blended delivery model with students learning through a combination of weekly classes at the Wangaratta Regional Study Centre, practical placement and facilitated online delivery.

Please speak with the Course Coordinator listed below to discuss the delivery method that is most suitable for you.

You will be enrolled into a current qualification.

Pathways / Employment Opportunities

The ACM30417 Certificate III in Companion Animal Services is designed for those wishing to further their knowledge and skills to seek employment in the Companion Animal Services industry.

Job roles may include:

  • Animal Attendant (Veterinary Clinic)
  • Animal Attendant (Animal Shelter)
  • Pet Shop Worker
  • Pet Exerciser
  • Aquarium Assistant
  • Assistant Animal Groomer
  • Animal Attendant

Working in this industry may involve shift work and working weekends. It involves handling a variety of animals which requires a reasonable level of fitness and stamina on a daily basis.

Further studies
After gaining the ACM30417 Certificate III in Companion Animal Services, you might wish to undertake further study in one of the following:

  • ACM30617 Certificate III in Pet Grooming
  • ACM40412 Certificate IV in Veterinary Nursing
  • ACM40617 Certificate IV in Pet Styling
Sessions - Dates/Times

Campus Times
Wangaratta – Tone Road On Campus Learners starts 1st July – 9am to 4pm – SEMESTER 2 / 2019
Wangaratta – Tone Road Workplace Flexible Learning starts 1st July – 9am to 4pm – SEMESTER 2 / 2019

Attendance and Commitment

It is important that students commit to all course requirements, including study and assessments the student may need to complete outside their normal training sessions.

You are encouraged to attend all face-to-face sessions and participate in webinars.

Course Co-ordinator

Name: Lesley Sanderson
Location: Wangaratta Regional Study Centre

Fee Information
Type Average Enrolled Hours Hourly Fee Rate Indicative Tuition Fee Hourly Govt Subsidy Rate Total Govt Contribution
Govt Subsidised-Standard 620 $3.80 $2,356.00 $10.00 $6,200.00
Govt Subsidised-Standard Concession 620 $0.76 $471.20 $10.00 $6,200.00
Govt Subsidised-Trainee 620 $3.80 $2,356.00 $10.00 $6,200.00
Full Fee 620 $8.00 $4,960.00 N/A N/A
Course Materials 620 $1.00 $620.00 N/A N/A

The student tuition fees as published are subject to change given individual circumstances at enrolment.

You will receive an Indicative Fee Statement when you decide upon your course. A finalised invoice will be issued upon enrolment. Students will be invoiced for the components of the course that they are enrolled into for each year or semester.

Material fees cover costs associated with the following where applicable, and not limited to:

  • Classroom activity consumables, handouts and booklets
  • E-Learning resources and associated license access fees
  • Excursions

Additionally some courses require students to purchase or supply text books, kits, tools, uniforms and personal protection equipment. Some specific materials may be purchased through the GOTAFE Book Shop. A full list with associated costs will be provided to you at your Course Information session or during the Pre-Training review Interview.

Entry Requirements

Training package entry requirements
There are no mandated training package entry requirements.

GOTAFE preferred entry requirements
Before being accepted into the course applicants must:

  • Undertake a Pre-training Review to document previous work experience and qualifications and assess suitability for the course
  • Complete a Core Skills Profile for Adults (CSPA) test to ensure the required language, literacy and numeracy levels are met for the course
  • Register with the Australian Apprenticeship Support Network (Apprentices/Trainees only)

Workplace Based Students applicants are also required to:

  • Be 17 years of age or over (16 for SBAT)
  • Be employed in an animal care workplace
  • Have the physical stamina to safely handle a variety of animals
  • Have at least an intermediate level of digital literacy to undertake the online component of the course
  • Have access to computer with reliable internet including YouTube

On Campus Based Students applicants are also required to:

  • Be 17 years of age or over
  • Be able to attend all on campus classes
  • Have the physical stamina to safely handle a variety of animals
  • Be able to undertake a minimum of 120 hours of work placement experience within the animal care industry

NOTE: It is recommended that all students enrolling in this course be immunised against tetanus.

Units of Competency

ACM30417 – Core Units

ACMGAS203 – Complete animal care hygiene routines
ACMINF301 – Comply with infection control policies and procedures in animal care work
ACMWHS301 – Contribute to workplace health and safety processes
ACMGAS301 – Maintain and monitor animal health and wellbeing
ACMSUS201 – Participate in environmentally sustainable work practices
ACMCAS301 – Work effectively in the companion animal industry

ACM30417 – Elective Units

ACMVET203 – Assist with surgery preparation
ACMVET201 – Assist with veterinary nursing reception duties
ACMCAS304 – Capture, handle and transport companion animals
ACMVET202 – Carry out daily practice routines
ACMACR403 – Identify and respond to animal behaviour
ACMGAS303 – Plan for and provide nutritional requirements for animals
ACMCAS302 – Provide advice on companion animal selection and general care
ACMSPE305 – Provide basic care of domestic cats
ACMSPE304 – Provide basic care of domestic dogs
ACMSPE312 – Provide basic care of rodents and rabbits
ACMGAS206 – Provide basic first aid for animals
ACMCAS307 – Provide companion animal hydro-bathing services
ACMGAS302 – Provide enrichment for animals
ACMGAS209 – Provide information on companion animals, products and services
ACMGAS208 – Source information for animal care needs

Assessment Methods

Assessment methods may include:

  • Written assignments
  • Short answer questions
  • Case studies
  • Written Reports
  • Examinations
  • Practical Observations
  • Oral assessments
Skills Recognition

Skills Recognition is an assessment only process that may result in credits towards a part or full qualification.  There is no formal training involved, although you may choose to complete further training as a result of the assessment process.

You can apply for Skills Recognition before you enrol in the qualification you are seeking.  You can apply for Skills Recognition through one or both of the following processes:

  • Credit Transfer for formal training that might be equivalent to a new qualification or partial qualification
  • Recognition of Prior Learning (RPL) for people who have relevant and current skills and knowledge that they have gained through non-formal or informal learning i.e. work or life experience.
Information Sessions

For further information regarding this course please call 1300 468 233.


Please note:  Eligible individuals who wish to access a government subsidised place, must participate in a Pre-training Review.  This will consider your:

  • Aspirations/career goals
  • Educational attainment and capability
  • Literacy and numeracy skills
  • Suitability for Recognition for Prior Learning (RPL) and Credit Transfer
Individual Needs

Enrolment in general public entry courses will require a selection interview. Please call 1300 468 233 to enquire further.
Enrolment in an apprenticeship course is commenced after GOTAFE receives a Training Contract completed at an Australian Apprenticeship Support Network (AASN). To locate an AASN, please go to australianapprenticeships.gov.au or call 13 38 73.

Learner’s Rights

Refer to the Student Handbook for information regarding Learner’s Rights Student Handbook.
Further information is provided at course induction.

Student Welfare Unit

As an enrolled student at GOTAFE you will be welcome to access a variety of non-academic support services from the Student Welfare Unit. These services are designed to best support you to successfully complete your course.

Services include on campus supports and remote supports

  • Counselling
  • employment information
  • careers
  • activities etc.
Educational Support Services

As an enrolled student at GOTAFE you may access a wide range of academic support services to assist you to meet the academic challenges of your course from our Learning Support Unit.

Where to from here?

If you need any further clarification of the information provided please contact one of our client service officers on 1300 468 233 who can assist you or click Enquire Now.